06/26/16

Podcast Merchandise For Sale!

It is my pleasure to offer merchandise associated with the podcast. Within the Trenches is a free podcast that is based on the experience of being a 9-1-1 dispatcher. The podcast has covered many stories and numerous topics over 111 episodes. There is no sign of stopping and the show will continue, however, it does cost to keep the show online and running. This is why I am offering t-shirts and vinyl decals for purchase. The money made goes to the upkeep of the podcast. As time goes on I will Read more [...]
06/22/16

Opportunity – A guest blog post by Leslie Hennessee

Guest Blog Post Author - Leslie Hennessee Telecommunicator/CTO NewHanover, NC 1st recipient of the Within the Trenches Continuing Education Scholarship Let’s be honest. I’ve been pretty excited since I found out I’d won the Within the Trenches continuing education scholarship. I live in a coastal, college town so summer starts in March. With the weather getting warmer - the calls are getting crazier. This was a good opportunity to step away and reframe things. I left work Friday, June Read more [...]
06/17/16

Within the Trenches Ep 111

Welcome to an all new episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. In this episode I spoke with the first recipient of the Within the Trenches Continuing Education Scholarship. Her name is Leslie, a Telecommunicator, CTO and 2016 recipient of the Mary Antley Telecommunicator of the Year Award. She dispatches out of New Hanover County in North Carolina and it was an honor to have her on the show. We recorded live from the Indiana Convention Center Read more [...]
06/17/16

Within the Trenches Ep 110

Welcome to an all new episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. In this episode I spoke with dispatchers from Indiana with the code names of Maverick and Phoenix. We recorded live from the Indiana Convention Center for the 2016 National NENA Conference & Expo. This episode is sponsored by NENA and INdigital - A leader in Next-Gen Core Services. This episode is hilarious and I can't even start to explain the stories we told but it was a good Read more [...]
06/1/16

Within the Trenches Ep 109

Within the Trenches is back with episode 109 and you don't want to miss this one. I got the chance to speak with three great individuals including Greg with Van Buren County 9-1-1 along with Jim and Dee Ann of the 9-1-1 Wellness Foundation. We had a great time recording this episode of the show but we also learned a lot. In this episode we shared several stories and Jim talked about his class at the 2016 Michigan NENA conference as well as what the foundation is currently working on for the national Read more [...]
05/29/16

Within the Trenches Ep 108

Good evening and welcome back to another episode of Within the Trenches. This past week I was in Lansing, Michigan for the 2016 Michigan NENA conference. It could not have gone any better. I got the chance to catch up with old friends and met a lot of new ones. It was great to see all of you and it was especially nice to see the crew from Van Buren County 9-1-1, Greg, Mike and Jennifer. It had been a while since I last saw them but we fell right back into it when we recorded this together. In Read more [...]
05/9/16

Within the Trenches Ep 107

Within the Trenches is back! Episode 107 is sponsored by INdigital - A leader in Next-Gen Core Services. In this episode I sat down with my brother Fernando to tell some personal stories that include a possible UFO sighting and a 9-1-1 tape of those sightings. A shoutout goes to OpenMinds - UFO News and Investigations for the short story and the audio. Also the Sons and Daughters of Dispatch decals are available for purchase so get yours while you can! Another shoutout goes to Heather of Absolute Read more [...]
05/3/16

Within the Trenches Ep 106

Welcome to episode 106 of Within the Trenches! This episode is sponsored by Indiana NENA and INdigital, a leader in Next-Gen Core Services. In this episode I sat down with the ladies of Vigo County 9-1-1 Indiana and it was epic! Joining me was dispatchers, Chelsey, Kelsie, Heather and Hanna along with their director Rob "Big Mac" McMullen. There are so many different topics on here that I can't even begin to talk about it. You have to listen to it to understand. This is a must listen so make sure Read more [...]
04/27/16

Within the Trenches Ep 105

Recording live from the 2016 Indiana NENA/APCO Conference in Indianapolis, Indiana it's episode 105 of Within the Trenches, sponsored by Indiana NENA and INdigital - A leader in Next-Gen Core Services. This episode is entitled "Open Mic". My guest list consists of show regular Rob, Nicole, Assistant Director of Montgomery County, Lindsey, dispatcher with Fulton County and the audience/attendees of the conference. This was the first time I have ever done a podcast with a live audience and it turned Read more [...]