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I’m Only Human

We administer CPR instructions, call pursuits, listen to shots fired, last breaths, and first cries. We are the nameless, faceless, first first-responders. #WithintheTrenchesPodcast #IAM911
 
Video created by Within the Trenches Podcast Facebook Page Admin Shae.
 
Music credit and all rights to the song “Human” belong to Rag’n’Bone Man.
 
Huge props to Shae! Please watch and share.
 

Within the Trenches Ep 161

Ep 161 is the last of a series of episodes recorded live at the Illinois Public Safety Telecommunications Association conference. This was a hell of a show and I look forward to returning. Thank you to everyone for hosting the show and to those who stopped by to say hello, take pictures and especially to those who were guests on the podcast.

This episode features Vanessa, supervisor with West Suburban consolidated dispatch center. In this episode Vanessa shares her 9-1-1 story and those that have stuck with her. This is a must listen! As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

Episode topics –

  • Vanessa’s 9-1-1 story
  • Being suspicious of everyone
  • Dark humor in 9-1-1
  • And more

A day in the life…A response…

I read the news today oh boy, about the OMB who denied again, and though the news was rather sad, well I just had to laugh…

See…I could sing a song, write an angry letter or I could send a blanket tweet, but I’m not going to do that. Instead I am going to acknowledge the bigger picture here, which are the 9-1-1 call takers and dispatchers. Now, this isn’t the first time you were denied a reclassification. People fought for this and instead of waiting on the sidelines, many of you took this fight into your own hands by joining a grassroots movement to prove the difference between clerical and protective. You poured your hearts out by sharing your stories and once you did, there was no stopping it.

The Thin Gold Line joined forces for a common goal, to show the world what you do on a daily basis. Word spread of your heart wrenching stories. Others in public safety acknowledged your importance, callers shared their stories by thanking you for your help and those in different countries joined in solidarity by sharing their own stories. You opened the eyes of millions and although you were denied again, you gained respect and recognition your way. That my friends, is something to be proud of. I don’t see today’s decision as a failure or a loss. I see it as a win because your stories made a difference. Your stories have turned the news media around from showing bad stories to recognizing what you do, what it is like in dispatch and the stress and emotional weight it includes. We know how hard this job is and now…they do too.

Although I am upset with the response regarding the reclassification issue I am damn proud of the Thin Gold Line. Your stories reached out and let others know that they are not alone. We have healed and experienced a little closure and your stories will continue to reach a bigger audience. Thank you to those who supported us since day one, to those who have shared stories and those who continue to share. The movement continues…

#IAM911

#IAM911 – The next step

I started the #IAM911 movement as something small, one voice, and I asked that everyone share their stories. Once you did, one voice became a worldwide shout from the Thin Gold Line. Because of your support and passion to show everyone what you do everyday, that you do more than answer the phone, the movement exploded.

Since the beginning I have been working on pushing your stories to a bigger audience and I’m about ready to reveal the next step. It’s an obvious one and people have asked since the beginning but…well…stay tuned. The movement continues…

– Ricardo

Within the Trenches – From the inbox

A share from a good friend and past podcast guest. She and her crew worked a tragic fire call and a co-worker wrote a poem for her.
 
“We took a call the other night for a house fire. 6 perished. We are heart broken. And she wrote that for me.”
 
I am not empty
I am filled with ghosts.
They live in my soul
They sway alongside the happy spirits that dance with good memories.
 
I am not impenetrable
I suffer the wounds
Of stabs and lacerations
I bleed, every day when the blood of others’ cuts drip onto me.
 
I am not strong
I stand at the precipice
Of those who fell down.
I rise, for the fallen who will never rise again.
 
I am not cursed
I am blessed, knowing
I am a part of life.
Death’s pride, will not gloat over me.
 
I am there when you live
I am there when you die
I am 911.
I am the voice that will carry you home.
 
lab
11/22/17

Within the Trenches Ep 160

This episode is sponsored by Dispatch In Depth. A new podcast by the IAED. You can catch new episodes on iTunes, Stitcher Radio and Soundcloud. Ep 160 of Within the Trenches features Becky, ACS, or acting communications supervisor, and Mark a telecommunicator with Southeast Emergency Communications in IL.  In this episode both Becky and Mark share their 9-1-1 story, how they got started, calls that have stuck with them and how they can make one question the decisions they make in a moments notice. It’s a must listen!

As always, if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

Podcast Sponsor – 

Dispatch In Depth by the IAED – iTunes | Stitcher Radio | Soundcloud

Episode topics –

  • Becky’s 9-1-1 story
  • Mark’s 9-1-1 story
  • Calls that stuck with them
  • Running scenarios
  • In dispatch mode out of the center

Calling All 9-1-1 Dispatchers!

A project by Within the Trenches Podcast Facebook Page Admin Shae.

Two years ago, I shared an article where the state of Tennessee was looking at making the status of their 911 Dispatchers “public safety” employees rather than “office clerical”.

And someone suggested that I was “denigrating” secretaries everywhere with this information. An article mind you, not written by me.

That struck a nerve with me then, and it’s still something that bothers me now. Not her words so much, but the fact that it’s two years later and we’re no closer to being realized for who we really are – the first, first responders.

So as a tribute to us, I’m asking for dispatch agencies all across the globe to send us a picture from your agency of what it really looks like in the throws of dispatch. Within the Trenches.

I’m asking for realistic, preferably candid photos of you or your team members, taken in your center. I want to tell a story through pictures, the heartache of hearing someone’s last breath, the helplessness of hearing the phone clatter to the ground – unable to help the person on the other end, the exhaustion on the faces of dispatchers after tragedy found their community.

I want people to watch this video and see in our faces that we are more than “just” secretaries. We are the first, first-responders. #IAM911

A few rules:

  • No up close views of your CAD
  • Realistic, preferably candid photos. (no smiling group photos for this project)
  • Send your photos to the page or email them to wttpodcast@gmail.com

Within the Trenches Ep 159

This episode is sponsored by Dispatch In Depth. A new podcast by the IAED. You can catch new episodes on iTunes, Stitcher Radio and Soundcloud. Ep 159 of Within the Trenches features Rachel, Public Safety IT PM with Wake County out of NC and guest regular, director of Vigo County and President of NENA Rob ‘Bigmac’ McMullen. In this episode Rachel shares her 9-1-1 story. She talks about how she started in dispatch and switched over to a Public Safety IT PM. This episode spirals into hilarity as we talk about 9-1-1 topics and listen to a news story out of Polk County, FL that will have you cracking up. It’s a must listen!

As always, if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

 

Podcast Sponsor – 

Dispatch In Depth by the IAED – iTunes | Stitcher Radio | Soundcloud

Episode topics –

  • Funny intro
  • Rachel’s 9-1-1 story
  • Lip cheese
  • Trotting to jail
  • And more
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