10/6/14

Within the Trenches Ep 75

Good morning and welcome to another episode of Within the Trenches. Today's episode is a must listen. In this episode we answer the question, "Who does 9-1-1 call when they need help?" To answer that question I spoke with Sherry, 9-1-1 Operations Supervisor, with the North Central Texas Council of Governments and Chairman with the National Joint TERT Initiative for NENA along with Jeremy, a supervisor with the Emergency Communications Department of Monroe County out of Rochester NY and Chairman Read more [...]
09/25/14

Get up and Go…But Stay At Your Desk!

Guest Blog Post by Samantha, Dispatch Supervisor at Fenton PD, MI. When I first started dispatching I had no idea what I was getting into. I had no idea the array of emotions and tasks I would face, the tribulations and triumphs, the joy and the sorrow. I never knew I was getting on the biggest roller coaster of all. I soon figured it out though. I learned to hate the lows; negative coworkers, bad morale, citizens taking their bad day out on me and the days where you just don’t feel cut out Read more [...]
09/23/14

Within the Trenches Ep 74

Good afternoon and welcome back to another episode of Within the Trenches. This is going to be the second and final episode recorded during the 9114911 conference held at the Naperville, Illinois Marriott. In this episode I got the chance to speak to Kelly, CEO of Success Communications Inc. She shared her vision of this one of a kind motivational conference geared towards the most important part of the 9-1-1 world, the true first first responders, the dispatchers. It was an excellent time and the Read more [...]
09/23/14

Within the Trenches Ep 73

Good morning and welcome back to another episode of Within the Trenches. It has been a couple of weeks since the last episode but I'm back so get ready! In this episode I sat down with Samantha, a dispatch supervisor with Fenton PD out of Michigan. The episode was recorded live from the 9114911 conference hosted by Success Communications Inc. Samantha was not only an attendee but she was also a speaker at the conference. Her presentation dealt with dispatcher wellness and specifically sitting at Read more [...]
09/13/14

The AudioVillains Podcast Ep 74

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AVEP2014ShirtLogoThis is going to be a mashup between the Within the Trenches podcast and the AudioVillains! This episode will say Within the Trenches but it doubles as episode 74 of the AudioVillains. So laugh, listen and share!