To follow up my previous post, I am adding a project I did for a class some time ago. I know that many of you have already seen it but for those who haven’t the video highlights two of my co-workers. I hope you enjoy it and this is just a taste of what my co-workers and I go through. I am very proud to work with each and every one of you.
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By Ricardo — 1 year ago
Author – AnonymousOne of the most important things about being a 911 dispatcher is safety. On so many levels. We have to have 3 sets of ears to hear what the caller is telling us, while listening to the background noise & radio traffic all at the same time. We have to make sure that we pass along all of the critical details. The suspect has a weapon. There is a person trapped on the 2nd floor of that house on fire. The patient took bath salts & is now hallucinating & combative. There is a warrant for the passenger of that vehicle.But even when we do everything right- things can still go wrong. We can’t protect our officers from drunk drivers on the road or the guy in the back seat on a traffic stop who is armed. We can’t protect our firefighters from collapsing floors or roofs. We can’t be with our EMTs/paramedics when they approach a dark house for a patient having chest pain & they don’t know who or what is behind that door. All we can do is wait and pray that it’s just another “routine” stop or another fire or another patient.We have to speak vehicle/foot pursuit-because when their adrenaline is pumping & they are screaming on the radio we don’t have the luxury of asking for a repeat. We have ONE CHANCE to get it right.We have to understand a MAYDAY call from a firefighter in full SCBA-because even though it’s muffled & hard to understand we don’t have the luxury of asking for a repeat. We have ONE CHANCE to get it right.We have to know where everyone is and what they are doing at all times. We have to worry about them when they may not be able to worry about themselves. We know -always- that it is our responsibility to bring them home safe. We owe that to them. To their families. To the communities that they protect & serve. But in the back of our minds we will always know that we might not be able to. We shoulder that risk. That stress. That worry. Every day. Every shift. Every call.#iam911 #notasecretary #definitelyessentialPost Views: 40
By Ricardo — 3 years ago
Hello everyone! This is going to be an epic episode 87 of Within the Trenches. It has been a little while since the last episode but I’m back and ready to go. Agency360, a new sponsor for the month of June, sponsors this episode. I will be sitting down with them in the coming week to record an episode with them and talk about the awesome things they are doing for dispatchers with their training program. For today’s episode I want to go back and talk about where this all started.
You will get to hear about how I started out in dispatch, my calls, my transition from dispatch to becoming an industry partner and what I am doing with the podcast. You will also listen to clips from other episodes. One deals with an officer shooting and death. It is one that you need to listen to and hopefully you can learn something from it. This is a must listen so check it out and share.
As always if you have any questions or would like to be a guest on the show send an email to email@example.com.
Make sure to check out our sponsor Agency360 by clicking the image below.
Episode topics –
- How my dispatch career began
- The Skeleton and Frostproof PD
- Early Career Calls and Training
- Episode clips
- And more!
Videos heard during the podcastPost Views: 33
By Ricardo — 2 years agoWelcome to episode 101 of the Within the Trenches Podcast. Last week I posted the 100th episode of the podcast and in that episode I took a trip back in time to how everything started out and what’s to come. I played clips from episodes 1, 6 and 12 and I hope you enjoyed them because they were so much fun to record. Since that episode I have received many emails for the Sons and Daughters of Dispatch vinyl decals. Because so many people wanted a second round I opened up the vault and they are available once again. They will only be available for 2 weeks so get them while you can. They are 5X5 decals at $9.99 + shipping and can be found here. A portion of the money made goes to fund a scholarship for the 2016 National NENA conference in Indianapolis, Indiana.Scholarship includes:
To apply for the scholarship make sure to go to thejabberlog.com/scholarship/scholarship.phpOn today’s episode I got to speak to dispatch trainer Eddie from St. Louis County, Missouri. Eddie shared his 911 dispatch story along with what it was like for him when he was working in dispatch during the heated situation that was the Ferguson riots. I must preface this by saying that no specific incidents are talked about because of open/pending court cases, but it focuses more on Eddie’s stress level during that time. Eddie attended many hours worth of stress management but nothing could prepare him for what he dealt with.This is a must listen so make sure to check it out and share! As always if you have any questions or you would like to be a guest on the show please send an email to firstname.lastname@example.org.Episode topics –
- Complementary registration to the conference & expo
- Complementary registration for a one-day pre-conference course of your choice
- A $500 travel stipend
- Official Within the Trenches t-shirt
Post Views: 32
- Eddie’s 911 dispatch story
- Stress Management
- Eddie’s stress level during the Ferguson riots
- Adele inspired apology from Mlive