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By Ricardo — 4 years ago
Hello and welcome to episode 93 of Within the Trenches. I am back from the national NENA conference that was held at the Colorado Convention Center in Denver. It was an excellent week of networking, learning, presenting and podcasting. In this episode I got the chance to speak with Andrew, an instructor with Public Safety Training Consultants.
This is a very short and sweet episode that I hope you enjoy. I usually record a longer episode but Andrew was about to give a class at the conference. I am going to get a hold of him for a much longer episode in the future so stay tuned for that.
As always if you have any questions or would like to be a guest on the show, you can send an email to firstname.lastname@example.org.
Episode topics –
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- How Andrew got into dispatching
- What it was like for him
- A brief overview of the class he was teaching
By Ricardo — 7 years ago
Before my complete addiction to electronics there were the small things in life. Smartphones had not exploded in popularity and the Internet was most likely a working idea. The only real addiction I had at the time were with video games but that was nothing compared to our need to stay connected these days. Back then I remember having my needs met with a simple Big Stuf Oreo cookie. I don’t see them around much anymore but when they first came out they were awesome! The package consisted of one large Oreo and it was definitely enough for one large glass of milk. It’s funny how something as little as a cookie can bring such joy. Other things that I remember include Clearly Canadian drinks, The Bud Bowl, Air Jordans, Reebok Pumps, and Crystal Pepsi.
I remember going to the local grocery store and begging for a bottle of Strawberry Clearly Canadian. My parents would always tell me that I didn’t need it but once and a while they would give in and I jumped at the chance to have some Canadian goodness. Thinking back on it I can still taste that cool refreshing strawberry flavor. Although Clearly Canadian was my drink back then it died out with the introduction of Snapple. Strawberry-Kiwi was the next big thing for me and I had to make a choice. Next on my list of small things are Air Jordans and Reebok Pumps. Now, I had a pair of each but unlike some people I had to wait to get them at Christmas time. I remember feeling like a king with my Jordans on. They were flashy, cool, and they were not all that comfortable but I still had them so I wasn’t going to moan about it. As for the Reebok’s they were cool because, well, they had a pump built into the tongue of the shoe and shaped like a basketball. It sounds stupid but they were the stuff back then. Both pairs cost about $120 or more for each but if you had them you were showered with, “Oooo’s, and Ahhhh’s.”
The last two are mentioned for their odd yet funny aspects. The Bud Bowl played back when I was growing up and it was during the commercial breaks of the Super Bowl. I remember watching the bottles of Bud Light and Budweiser playing football and thinking, “Won’t they break if they tackle each other?” Bottle are glass so it was a valid question. Back then I didn’t know what it was all about though. I remember seeing my dad drink but I wasn’t fully aware of what beer was. I just knew that I couldn’t drink it until I was older…well…at 16 years old was older because curiosity got the best of me and it wasn’t any of the participants of The Bud Bowl either. Nope, it was the team that would have never made it to the bowl. It was Old Milwaukee. Yeah…not a good one to fulfill my curiosity but either way, I remember The Bud Bowl and wish they would bring it back. Last but not least is Crystal Pepsi. This can still be purchased on eBay and maybe Amazon but it’s not sold in stores. I don’t know if this was supposed to be Pepsi’s answer to Sprite but it blew. I remember it was very sweet and it seemed like they were trying to market carbonated syrup. It looked cool but that’s all it did. In the end, the product was pulled and the consumers were left with a bad after taste.
These are just a few of the small things that I remember before my addiction to electronics. I am no longer glued to the television like I was back then. The products of old are either discontinued or they are a lot more expensive now. It’s all family and my addiction to electronics. What products from your youth do you remember? Which ones do you wish would make a come back?Post Views: 308
By Ricardo — 2 years agoThe following is in direct response to the Facebook comments of the policeone.com article “Should dispatchers be officially classified as first responders?” written by Melissa Mann. The article itself is great but there are some people who think we should not be reclassified or that we are not “in the shit” like the public safety personnel who are on scene.“I am NOT a first responder”Written by: Daphanie Bailes – Within the Trenches Admin, In Between the Chaos columnist for IAED & Senior Telecommunicator and Communications Training Coordinator for Martin County Fire RescueI’m not a first responder, that’s what lots of people say. How can you be a first responder, you just sit in a room. I would like to invite those who feel that way, to step into my world. The world of the faceless, the nameless. The world where I am only known by the sound of my voice. A voice that can portray everything from love to loathing. A voice that can give me away if I dwell on the fight at home, the fourth nastygram email of the day, the last bad 911 call or anything else that can affect my emotions. A world where I juggle the feelings associated with multiple calls, all at once. A world where I very rarely hear “Thank you” or “I want to do that when I grow up”. My world encompasses so much more than those four walls or my own voice. It is the voice of every caller or administrator on the phone, every firefighter and paramedic or EMT on the radio. It also includes the voices that don’t go away when I hang up the phone or walk out the door or try to close my eyes.I know I wasn’t the first person to put my boots on the ground but my voice was the first you heard. I broke thru language barriers to keep you safe. I instructed your loved one to give you lifesaving breaths until help could arrive. I told you to hide and kept you calm while evil walked past your closet door. I heard your wife’s screams when she realized you were beyond help. I talked to you and distracted you long enough for help to get there and take the gun from your hand. I used every resource available so we could find you when you rolled your car off the highway. I was with you when you took your last breaths. I felt your frustration and fear when the water was just too rough for you to help her. I reassured you when you begged for the minutes to disappear and for the ambulance to arrive. I shouldered your obscenities and continued to be your calm when you found your overdosed son. I prayed that you were at peace after you finally stopped the voices in your head. I told you to sing to your sweetheart, to calm him, to drown out the rest of the noise while we waited for EMS and Fire to find your mangled truck. I was the first to hear your tiny but strong cries after you made your grand entrance into this world and silently cried tears of joy with your family.I prayed when I heard your ‘Mayday’ call. I prayed because you are my brother or sister and when you hurt, I hurt. I train and learn every day, beyond what is required, because I am the one and only person who is not allowed to be caught off guard and not know what to do. So many lives desperately depend on me to know what to do or who to call and to make it happen in the blink of an eye.In a way, those people are correct. I’m not a first responder by the purest definition. I am a highly trained Public Safety Telecommunicator. I am THE FIRST RESPONDER. I am the first to respond to that emergency with life-saving instructions. I am the first to alert law enforcement, fire and medical personnel to the cries for help. I am the first to hear and feel heartache and joy from people I will never know. I am the first to comfort those souls in need. And I will be the first to invite you into these four walls and experience my world. Not because I want a pat on the back or have grandiose feelings of superiority, but because I want you to understand it.Post Views: 337