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By Ricardo — 6 years ago
Within the Trenches is back with episode 29! This episode was recorded at the National NENA Conference and Expo at the Charlotte Convention Center in Charlotte, North Carolina. In this episode I had the pleasure of speaking with Kristina and Shelley of Bartlett PD in Tennessee and Rob of Queensland Police Service located in Brisbane, Australia. In this episode we share first time calls, the importance of knowing your location and the stress that comes with working in the 9-1-1 profession.
All of the episodes I recorded while I was here were great but I made a personal bond with this group throughout my stay in North Carolina so it made this episode special. You will also have a lot to take away from this because of the amount of great information on here. As always you can email the show at firstname.lastname@example.org.
Episode topics –
Post Views: 423
- How Kristina got into 9-1-1
- How Shelley got into 9-1-1
- How we as dispatcher’s play the “woulda shoulda game” on calls
- Advice for the public when calling 9-1-1
By Ricardo — 4 years ago
I am a firm believer that every person we meet, we meet for a reason. Whether it is good or bad, a blessing or a lesson, there is a reason. A few years ago I reached out to someone who would help shape the rest of my career. Although the good deed was small it changed everything and made a big impact on my life.
When I was in the last part of my dispatch career I was working on my Masters in New Media Journalism. At this time I was writing heavily and posting all kinds of personal dispatch stories to my blog. It had become pretty popular with those in the 9-1-1 community as well as the general public. People were learning and I was loving it but I felt like something was missing, I felt like I could do more. As I was riding on the popularity of my written version of Within the Trenches I was introduced to podcasting through an assignment in school. I fell in love with it and started a public safety series doing stories with dispatch, police and EMS.
From there I decided to turn my written segment into a podcast but it was going to take a little help from Kickstarter. My goal for this Kickstarter campaign was $1,500. It would pay for equipment, hosting and more. I was going strong with $606 early on but my campaign stalled and I was sure I would not make it. I had 36 hours left and I was freaking out. I was reading some 9-1-1 industry news at 9-1-1 Dispatch Magazine Online and decided I would reach out to the editor for help. I told Gary Allen that I wasn’t looking for money from him. All I wanted was help getting the word out on my project. Later on that day I received a response from him saying that he loved the idea of a dispatch podcast and telling dispatch stories. He wrote up a small blurb on what I was doing and also reached out to some industry partners. In 24 hours I surpassed my campaign goal.
I can safely say that if it wasn’t for Gary’s help I probably would not have made it. On top of that I recently found out that one of the industry partners he reached out to was my now boss and founder of INdigital, a public safety solutions company. I thought my boss simply found me by the article that Gary put out but Gary reached out to him. It’s awesome how things work out sometimes. Sadly, Gary recently passed away. He had 40 years of public safety background and my only regret is not having more of an opportunity to have him on the podcast to tell his complete story. I did get a chance to have him on an episode with me and it is included within this episode. We were experimenting with Google+ Hangouts Live so the audio sounds a little different but it is a good one nonetheless. Also towards the end there is about a minutes worth of music. The show doesn’t end though, I was showing Gary a video and all you can hear is the music. So just in case you listen and wonder what is going on. Below you will find a link to the video version of episode 45 with Gary Allen. I hope you enjoy the episode and please share it.
As always if you have any questions or you would like to be a guest on the show you can email me at email@example.com
I will be forever grateful to you. Your help made a huge impact on my life. I hope I am able to leave a mark on this industry the way you did. Godspeed my friend.
RicardoPost Views: 502
By Ricardo — 3 years ago
Within the Trenches episode 122 is sponsored by INdigital, a leader in Next-Gen Core Services. This episode features Jennifer, a dispatcher with Ogle County Sheriff’s Office out of Illinois and show regular Rob ‘Big Mac’ McMullen, director with Vigo County, Indiana and 1st VP of NENA. Jennifer shares her 9-1-1 story, we visit a tragic homicide case out of Montgomery County, Indiana and we share some updates on the #IAM911 movement, decals and the IAED/Within the Trenches Continuing Education Scholarship. This is a must listen so check it out and share!
As always if you have any questions or you would like to be a guest on the show send an email to firstname.lastname@example.org.
Within the Trenches Continuing Education Scholarship Registration – Web
Episode topics –
Post Views: 563
- Update on inner ear issue and vertigo
- Update on vinyl decals
- Update on #IAM911 and Project #IAM911
- Update on IAED and Within the Trenches Continuing Education Scholarship
- Jennifer’s 9-1-1 story
- Montgomery County, Indiana Homicide