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By Ricardo — 5 years ago
Good evening folks! It’s about 00:39hrs and I am finally getting the chance to post episode 5. This episode was not only fun but it was extra special. Announcements were made, thank you’s were given and there was a special guest. First off this is an open invitation for any emergency services dispatcher in any state or country that would like to take part in this show. On behalf of my new co-host Whitney and I, we would love for you to be a guest. This show is all about you and your story. It doubles as a form of public education but really, this is a way for you to express what 9-1-1 means to you and so that you can share your experience on this unique job.
This week on Within the Trenches, a special guest dropped in. That guest was WZZM 13’s own Angela Cunningham. She dropped in to do a story on Within the Trenches and even sat in on episode 5. We touched on how the show is evolving, funny and odd moments during 9-1-1 calls and how some people need to drive a little slower when driving in snow. We also touched on the fact that we were bridging the gap between dispatch and the media. On top of that there was also the announcement that after the giveaway the official t-shirts for Within the Trenches would be up for sale. This episode turned out great so check it out! If you haven’t already make sure to get qualified for the Jabber Log & Threadsy t-shirt giveaway! As always you can email any suggestions, requests or if you want to be on the show to email@example.com.Post Views: 61
By Ricardo — 2 years ago
Welcome to episode 99 of Within the Trenches. I have come a long way and it is hard to believe that my next episode is going to be number 100. I am planning something great for this landmark episode so stay tuned! In this episode I did a recap of episode 98 that included some of my admins. I also gave an overview of a couple of videos we watched and I made sure to give a shout out to Heather of Absolute Photography out of Holland, MI. She made a vinyl decal out of my Sons of Dispatch – NINE ONE ONE Original logo and it looks amazing!
I asked the fans if they would be interested in one and there was a large response so I will be making them available in the next few days for purchase. The decals will be for both the Sons and Daughters logo and will cost $9.99 a piece. Now I know it may seem like a lot but a portion of the proceeds will go to a scholarship that I am working on to send one dispatcher to the 2016 National NENA conference in Indy.
Today’s guest features Sue Pivetta of Professional Pride and 911trainer.com. She is a former dispatcher, supervisor, console trainer and vocational teacher. This episode was a lot of fun and after about 3 years of trying to schedule an episode we finally got a chance to chat. If you are passionate about training or are thinking about making a move into a training position then this is the episode for you.
As always if you have any questions or would like to be a guest on the show, send an email to firstname.lastname@example.org. Also don’t forget to use the hashtag #ShitDispatchersSay & ShitDispatchersThink on Facebook and Twitter. You can mention us on Twitter with your Say or Think hashtag and we will retweet it or you can send one to our inbox on Facebook and we will post it anonymously. Check out Sue’s links below and tell her we sent you. Cheers!
Episode topics –
Post Views: 56
- Episode 98 recap
- How Sue got into dispatch
- First night in dispatch calls
- Murder & Rape
- Shotgun to jaw call
- Training dispatch today
- And more
By Ricardo — 5 years ago
The past couple weeks have been pretty crazy. A project that began as a short digital story has come to light through a Kickstarter campaign and those supporting it. The goal of Within the Trenches is to tell the stories of those who answer the call of duty through 9-1-1. The goal also covers public education in order for them to understand what goes on during a call. It will not only shed light on what we do but it will help our calls go a little smoother. As the project continued to grow and more episodes were recorded, I was able to setup some time to speak with the Holland Sentinel and WZZM 13.
When I made contact with Peg McNichol of the Holland Sentinel I had just awaken from a 12 hour shift in dispatch. I was half awake but I didn’t want to miss this opportunity. So I sat up in bed and did my interview. I laughed right before the interview because it definitely wasn’t the way I expected it to go but the whole interview went great! Oh, and if I didn’t mention it already, the interview was over the phone, not in bed. So, a few days later the article hit and that morning I went to the local Family Fare to get a few things for breakfast. Once again I was half awake and as I walked to the closest check-out lane I passed the front desk. I stopped and wondered if the story had been printed that morning. I walked back and there it was. My smile grew and my eyes popped open. I think I squealed like a little girl as I snagged three newspapers. The cashier gave me an odd look and I said, “I’ll take these…I’m on the front page.” The cashier looked at me like I was crazy and then looked down at the newspaper. She gave it a double take and gave me that, “I don’t believe that’s you” look. I laughed, which probably made me look like a creeper, and paid and left.
From there the media spotlight continued and a few days after that, my newly appointed co-host Whitney and I were greeted by Angela Cunningham of WZZM 13. Whitney and I sported our official Within the Trenches t-shirts and although everything went great, I was freaking out! I paced back and forth as I waited for them to get to dispatch and both Whitney and our assistant director kept telling me that everything would be just fine. They were right and you probably can’t tell from the video but I was sweating and nervous. Since then the show has blown up. The media spotlight has been great and it’s only the beginning. Recently I created an event on Facebook for Within the Trenches as an open invitation to all 9-1-1 dispatchers to appear on an episode. We started out with just a few and now we have people from all over the United States and different countries that want to take part in the show. I will provide the link to our fan page, event, and the media coverage. It’s time that the unsung hero’s of emergency services get the spotlight they deserve. Thank you for all you do and I recommend that everyone listen to the show. You will learn a lot and you might even be better prepared if you ever have to call 9-1-1.Post Views: 40