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By Ricardo — 2 years ago
Ep 130 features April, Industry Affairs Specialist with INdigital and former 911 Director with Eaton County 911 out of Michigan along with Larry, Director of Sales and Marketing with INdigital and former Reserve Officer with Hudsonville PD out of Michigan. In this episode we share dispatch stories and listen to 9-1-1 calls.
This is a must listen! As always if you have any questions, comments or if you want to be a guest on the show send an email to email@example.com.
Episode topics –
- April’s 9-1-1 story
- Suicide call April took
- Larry’s public safety start
911 Tapes –
*** Tape credit goes to my good friend Gary of 911dispatch.com for allowing me to use his library for the podcast. RIP sir and I will be forever grateful to you. ***Post Views: 351
- Tape 1 – CPR – In July 2009 a Charleston County (SC) woman suffered a cardiac arrest at home, and her husband dialed 911 for help. Dispatcher Melissa gave him CPR instructions, and he performed for six minutes until EMS units arrived. His wife Christine survived.
- Tape 2 – In July 2009 a Boca Raton couple were attacked by a “crazy” fox, and they used a PVC pipe to club the animal to death. Michael and Dani dialed 911 for help. Oddly, 10 minutes later a raccoon attacked a person several blocks away.
- Tape 3 – In Nov. 2009 a 4 year-old girl in Charles County (Md.) dialed 911 for help when her mother became ill. Child gave dispatcher information that allowed EMS units to quickly arrive and treat her mother’s diabetic emergency.
- Tape 4 – In July 2007 two elephants from a visiting circus wandered past their electric-fence enclosure and into the neighborhoods of Newmarket (Ont., Canada) to graze on grass and trees. A group of people walking home spotted the elephants and dialed 911 to report their sighting to a surprised dispatcher. The elephants were rounded up without incidents.
- Tape 5 – In May 2010 a Northport (Fla.) woman dialed 911 to complain about her pizza order. Caller acknowledged the call wasn’t an emergency, but still complained.
- Tape 6 – In Nov. 2010 a Puyallup (Wash.) woman dialed 911 from a closet after hearing someone break into her home mid-morning. Puyallup PD dispatcher Dorene answered the call and expertly asked questions and reassured the caller.
By Ricardo — 6 years ago
Hello everyone! I posted yesterday on the Within the Trenches Facebook fan page that there was a big announcement coming up and I want to announce it here. Dispatch Magazine Online recently posted a short article on our upcoming Google Hangouts and that we are looking for dispatchers and 9-1-1 related companies to be guests on the show. Well, I am happy to announce that several people have contacted me and new things are coming.
First off I want to thank Gary of Dispatch Magazine Online for the article. I credit him and his publication in the success of this show dating back to when I had 36 hours left in my Kickstarter campaign and the article back then helped me reach my goal. Second, not only do we have our first Google Hangout coming up but also we have been contact by dispatchers and a group that hosts a 9-1-1 dispatch explorers program out of the Las Vegas Metropolitan Police Department. They are the only ones in the country that I know of that are doing a dispatch explorers program and I have to say that I am more than intrigued.
We have also partnered up with 911Trainer.com to share each other’s links, and interests. It is a great opportunity for us both! On top of that we have dispatchers from California, Washington and Texas that want to take part in upcoming episodes so stay tuned! Big things are happening and I can’t tell you how happy I am to be doing this and that Whitney and I have the opportunity to share your stories. As more news comes in I will update you. Make sure to look out for our first Hangout coming December 19th. We will post up links, as this episode will be live. If you have any questions or want to take part, please send us an email to firstname.lastname@example.org. For more information on 911Trainer.com and Dispatch Magazine Online please see the links below.
Dispatch Magazine Online – WebPost Views: 331
By Ricardo — 4 years ago
Hello and welcome to episode 94 of Within the Trenches. I am back from the national NENA conference that was held at the Colorado Convention Center in Denver and this will be the last episode of a series of episodes that were recorded there. It was an excellent week of networking, learning, presenting and podcasting.
In this episode I got the chance to speak with Jordon and Tiffany, dispatchers with Garfield County Emergency Communications Authority out of Colorado. This was a great episode to record. We told many stories and we laughed like crazy. If you want to learn more about dispatching, the national conference and more then you need to check this one out.
As always if you have any questions or would like to be a guest on the show, send an email to email@example.com.
Episode topics –
Post Views: 313
- How Jordon & Tiffany got into dispatching
- What it was like for them
- Early calls
- State Police story
- And more