The field of emergency services has a big responsibility. They put themselves on the line every day in order to keep the public safe. When you call 9-1-1 for police, fire, or ems, you get to see them face-to-face. The ones you don’t see are the dispatchers on the other end. They are first in line when an emergency occurs and their role is vital to the safety of the public. Jabber Log recently sat down with Whitney Wilson, a 9-1-1 operator with Allegan County Central Dispatch, to see what she does and why she does it.
This article continues the Emergency Services Series that began a month ago to show another side that people don’t get to see. Everyone has a story to tell and according to 911dispatch.com, “There is no accurate source of figures on the number of full-time public safety dispatchers. One industry association claims there are 250,000 “public safety 911 professionals.” Out of those 250,000 this is just one story.
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By Ricardo — 4 years ago
Hello folks and welcome back to another excellent episode of Within the Trenches. This is the podcast where you will learn, laugh and understand what 911 dispatch is all about. The point of the show is to give a true experience and look into the lives of those behind the mic. They are the true first responders and the most important people you will never see. In doing this podcast I have made it my goal to help share their stories as well as some of mine.
In this episode I sat down with show regular Rob McMullen, North Central Region Director of NENA as well as director of Vigo County 911 in Indiana. Joining him on this episode are Victoria and Kelli, dispatchers with Vigo County 911 and this is a must listen and share. We tell stories from dispatch, personal life and a story I have never told before from my time in dispatch. It’s one you don’t want to miss.
As always you can email the show for comments, questions or if you want to be a guest on the show at email@example.com.
Link to the story that Kelli mentions at the end of this episode below.
Suicide call – http://www.thejabberlog.com/2011/05/10/a-moment-of-clarity/
Episode topics –
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- Encounters with the police
- Gas station burrito story
- Victoria and the pepper spray shank
- And more
By Ricardo — 7 years ago
Woo! I had a great vacation in Florida with my family and now I’m back and ready to go! I have several stories I want to write about so they will be posted soon. First off I’d like to talk about the fact that I graduated on March 2nd, 2012! Man it feels like it’s been forever since I have been in school and well…I guess it has to a point. I now have an AAS in Web Development and a BS in Graphic Design (no my degree is not B-S). It was great meeting some of my classmates and seeing my professors face to face.
After meeting up with my classmates we lined up for graduation registration. It was a pretty long line, however, if you had a smartphone there was a QR code that could be scanned to register by phone. How badass is that? So from there we moved up to the front of the line and waited for our picture to be taken. The flashes were crazy bright and I was waiting for someone to have a seizure. Now, I don’t find seizures funny but geez! I might have gone into one myself with the flash flickering as much as the photographer was doing it. You would have thought he was a one man paparazzi army with as many pictures as he took.
After the photo flash frenzy I was able to stagger to the next room where some Techno music had been coming from. I thought I was going to see everyone dancing and having a good time as if in a Rave but everyone was sitting. It was disappointing and if I could compare it to anything it would be like Return of the Jedi when Vader’s face was revealed. Let’s picture it shall we? There you are, waiting to see Darth’s face because he looks and sounds badass but when his mask is removed you’re left with a WTF feeling. You know what I mean? Well, if you don’t know what WTF is then Google it. You’ll understand I promise. Either way everything was good and I sat and had a chat with my classmates. It was nice to talk face to face rather than over a discussion board or Facebook.
I am very happy to be done with school and a lot of offers are coming my way. I’m ready to take life by the horns and conquer it! I’m determined to make my dreams come true and with that said, I will be starting school once again on the 26th for my Master’s. Yes, you read that right, on the 26th…this March 26th. Man! It’s going to be another crazy ride but it’s only for a year so I have to work it out. By the time I’m done I will have added a Master’s of Fine Arts in New Media Journalism to my educational background. I’m very excited and this is just one more step toward world domination! Yes! Um…well maybe not world domination but I will be able to bring Jabber Log to new heights and all of my ideas will soon be revealed. Stay tuned folks! We’re in a DeLorean and about to hit 88.8 mph! (Back to the Future reference). Cheers!
(By the way, there is always a method to my madness and my reason for starting my Master’s so soon can only be explained by the chorus of the song below. Enjoy!)Post Views: 219
By Ricardo — 6 years ago
Good afternoon everyone! The AudioVillains are back with episode 22 on Jabber Log! This week we reflect on the tragedy that occurred in Newtown, CT. Our thoughts and prayers go out to all that have been affected by this. We spoke on it for a while before switching to a more happy topic. This past weekend I shared my weekend with the family where we broke out in song to Mr. Big’s, “To Be With You.” We touched on movies, movie trailers, and how I apparently look like a Furbee with a hat. Many laughs were shared and we about messed ourselves while laughing. Make sure to listen and share to everyone you know. You can also check into my new Kickstarter venture. The project consists of a live podcast that features 9-1-1 dispatchers telling their stories, what they’ve been through and the calls they’ve taken. As always you can email us at firstname.lastname@example.org or hit the black button on the left. Cheers!Post Views: 138