Good afternoon Jabber Loggers and JCast listeners! The AudioVillains are back with episode 10 and this one is epic! This week we had a special guest host by the name of Eligio join us for what was going to be an hour of humor and debauchery but turned out to be a lot longer. It was definitely a good time and this episode is for the horror lover in you. We talk about my old house in Fennville that used to be a funeral home, and the crazy, creepy crap that occurred. We also menton urban legends such as La Llorona, the Melon Heads of West Michigan and Al Capone’s Yellow Motel. Get ready to poo yourself as we talk about what goes bump in the night! As always you can email us at email@example.com or simply click the black button on the left. Have a good one!
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By Ricardo — 3 years ago
You find it rewarding to be a Communications Training Officer (CTO), but it’s been a long day with the trainee that hasn’t gone well. You are so busy that your 12 hour shift has turned into 14 and finally the time to go home arrives. But then you remember…you still need to fill out your daily observation (field training paperwork) for the new dispatcher.
CTOs are a critical component for a successful trainee experience, and their documentation is imperative for liability protection. While most dispatch centers have high tech software for handling calls, many are still using pen and paper for their daily observations and other on-boarding documentation. If the agency happens to use a Word document or PDF fillable form, these forms still need to be printed and signed to ensure the trainee receives feedback.
The cumbersome nature of manual paper forms creates a hassle to track information down and ensure that a trainee’s file is complete. Quality issues arise in the absence of a consistent, standardized training program. These challenges result in a limited ability to address training issues in a timely manner and be proactive in preventing problems. And without easy, real-time access to the data, supervisors can look like they’re out of touch when asked about the status of a trainee or the overall group, especially on short notice.
It doesn’t have to be that way any longer! Agency360 is on a mission to change this approach. Our web-based field training software is designed to manage the documentation of your on-boarding training program online. Using Internet connectivity, trainers, trainees, supervisors, and administrators can access and complete their information anytime, anywhere. With fields that you can modify, the software can be adapted to your way of training and help ensure your agency-specific policies and procedures are covered.
To learn more check out our website at http://www.agency360.com?utm_source=withinthetrenches or come see us in Booth 154 at the NENA Conference in Denver June 29th and 30th!Post Views: 177
By Ricardo — 6 years ago
Good afternoon everyone! The past couple days have been a whirlwind. I mean this in the greatest way possible too! Within the Trenches was the basis of my Kickstarter project and yesterday, with 38 hours to spare on the campaign, the project was fully funded. That’s right folks, the project was funded and has surpassed its goal. It happened almost overnight and I can’t tell you how happy I am. Support came out of the woodwork and once it was said and done I jumped for joy, literally. I threw my arms up and yelled, “Woo hoo!” My 16 month old daughter Lola threw her arms up and squealed in excitement.
The outpour of support showed me that this is going to be an important show. It’s something that people want to hear and I am going to do everything in my power to make that possible. Your support for this project gives me a giant leap toward the overall goal. For those who are unaware, the project of Within the Trenches is based on the experience of being a 9-1-1 dispatcher. This will be done in the format of a podcast and it will highlight those that do the job and tell their story. It’s time to recognize the first “first responders” and that’s what I intend to do. Thank you so much to everyone who pledged and believed in this project. For those who pledged for rewards, those will be taken care of in the weeks to come. Please look out for an email from me soon. So, without further ado, I present to you the second episode of Within the Trenches. May you learn a lot from us; the Unsung Hero’s of emergency services.Post Views: 194
By Ricardo — 7 years ago
This past Tuesday I experienced something amazing. I communicated with my daughter through the use of an eyebrow. Now, I can’t say for sure that what I experienced was complete communication but after I explain what happened you can generate your own conclusion. So this past Tuesday my wife went with our son on a field trip. I was a little worried because Lola, our daughter, was staying with me and my wife is her only source of food. Sure she could pump but we need a better pump before we go all out. So anyway, my wife said that our 1 month old had a routine where she sleeps in the morning around the time she would be gone so I should be good. My wife was going to be gone for a couple hours and suggested that I put a movie on and relax. I felt a little better after our conversation. Although I had a game plan I kept wondering how Lola was going to react once she woke and realized she was no longer in the arms of her mother. She had fallen asleep in her arms but handed off to me later on so I figured she was going to freak out.
Two and half hours passed before she finally woke up. Instead of freaking out something amazing happened. My little Lola looked at me and smiled as I spoke to her. She was cooing and I was laughing with her and her eyebrow went up. I stopped for a moment and noticed that I was doing the same thing. I put my eyebrow down, she smiled and then hers went down too.
“Is she copying me,”, I thought.
I put my eyebrow up again and she did it too. I put both of them up and she did the same. All this time she’s smiling and cooing. It was unbelievable and I’m sure we were communicating through our eyebrows. I mean, it could be a fluke but she’s been doing it a lot lately. She’s very animated and it amazes me. What makes this even more cool is that the whole eyebrow lifting ability is exclusive to my kids and I. My wife is unable to do it but the kids are spot on with me. I made sure to add a picture to this post of Lola that my wife took so that you could see first hand what I’m talking about. After you have glanced at her look up at my banner and you’ll see my eyebrow lift. Any resemblance? I think we look a lot alike. So what do you think? Is it possible that we were somehow communicating through the use of our eyebrows? Or was it merely a random occurrence? I’m thinking we were communicating. I mean, it wasn’t something we were trying to say to each other, we were just playing back and forth. Then again, it could be interpreted as her and I trying to outdo one another with our eyebrow lift. No matter what it was, it’s something that amazed me and the experience was awesome. Have you experienced something similar?Post Views: 163