Good afternoon folks! I hope everyone is having a great day. This week on Within the Trenches I sat down with Trista of Allegan County Central Dispatch to tell her story. We talked about how she got into the profession of emergency services as well as how callers can screw up her name. We touched on the many questions we ask and how the night shift of 1 a.m. to 5 a.m. can bring horror over the radio. “SHOTS FIRED” is something we never want to hear yelled over the radio but it comes with the job. We describe two incidents that occurred and how we felt during those calls. This is a must listen and make sure to comment. For up to date information on new episodes and more from Within the Trenches, please ‘Like’ Jabber Log on Facebook. You can also subscribe to the show on iTunes or stream it 24/7 on Stitcher. As always if you have any questions or if you would like to be on the show, you can email me at firstname.lastname@example.org. Cheers!
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By Ricardo — 6 years ago
Welcome back for episode 31 of The AudioVillains Podcast. In this episode we take a trip down memory lane to when we were back in high school. We visit the fights that we were involved in and how Ed looks in his eighth grade picture. There is more to come as I catch up on all of the episodes so stay tuned!Post Views: 321
By Ricardo — 2 years ago
Guest blog written by: Daphanie Bailes – Within the Trenches Admin, In Between the Chaos columnist for IAED & Senior Telecommunicator and Communications Training Coordinator for Martin County Fire Rescue
I have never done that. I was so emotionally consumed by your call, I broke character completely. I walked outside and did something that I had never needed to do before.
Yours was the first call of my shift. You said you found your teenage son on the floor in his room…cold…blue. The phone wouldn’t reach. You said you would call from your cell. I told you to leave the line open and call back. As the phone rang only a few seconds later, I told my team that I would get it, I had you. We did CPR for what felt like forever. I relayed location information in between the compressions counter so Law Enforcement could find your house. When I heard the officer arrive and attach the AED, the robotic voice emitted a heart wrenching phrase, “Shock not advised”. The officer continued CPR until the rescue went on scene. I stayed on that open line as long as I could, listening for some glimmer of hope. The rescue encoded to the hospital. I heard the auto-pulse machine in the background giving compressions. I listened to the paramedic relay the ALS protocol administered. Round after round of medication had been given. No change.
At some point, I was able to walk outside. I needed a minute. Just to process. It was raining. Maybe I could somehow wash your screams out of my head. The situation just hit so close to home, I couldn’t shake it off.
I called my daughter’s middle school. I asked the receptionist to pull her out of class and have her call me. Why was I asking this? What is wrong with me? Moments later, my phone rang.
“Hello.” “Mommy, what’s wrong?”
“Nothing, baby. Mommy had a bad call. I just wanted to hear your voice.”
“Ok, Mom. I love you.” (How lucky was I to be able to hear that?!)
“I love you, too. Have a good day, sweetheart. I’ll see you later.”
I came back in and stopped by my boss’ office. He asked me if I was ok. In my head I’m shouting “How can I be ok?” I began to cry and told him how I felt, another first for me. I told him how I feel like a little part of my heart dies each time I take a call like that, how I don’t know how many more of those calls I can take, how my heart hurts, how I wish that I could just take a break from it all but I know I can’t. My team needs me. I was lucky enough that he was able to cover the phones for me a little while longer. I took another walk around the parking lot, took a few more deep breaths and resumed my post, waiting for that next call.
Later, the hospital called for an air transport to the pediatric hospital in the neighboring county. I prayed it was “my patient”. Almost 2 hours later, the patient was stable enough to fly. Do I dare hope?
I was blessed to receive several updates through the public safety grapevine, a definite rarity. After each update, I remained “cautiously optimistic”. A few weeks later, I learned he went home. The Protocol, the on-scene efforts, the pre-hospital care, the modern medicine of 3 different hospitals, many prayers and a miracle had brought this child back. Back to his momma, so she could hear him say “I love you too Mom”.
That makes it all worth it. That’s why we take the needle and thread and sew the pieces of our heart back together…and take the next call.Post Views: 433
By Ricardo — 2 years agoOne of my admins on this page is currently working in Florida and is preparing for Hurricane Irma with her crew at her PSAP. This is an honest look at what she is experiencing. Please read, share and sending prayers and good vibes to you my friend.Written by: Daphanie Bailes – Within the Trenches Admin, In Between the Chaos columnist for IAED & Senior Telecommunicator and Communications Training Coordinator for Martin County Fire RescueTaming TerrorPacing, singing, joking, making lists, wishing for the 911 lines to ring just to keep from watching the Weather Channel over and over and over…..all ways that I have attempted to keep myself focused and not think about the impending bitch of a hurricane named IRMA. “♪♫Waiting is the hardest part…♫♪”How can I not think about it? Like many of my co-workers, I have children and my husband is essential personnel. I just want to stay home with my munchkin and play trucks on the floor, to be there to hold him when he’s scared, for my spouse to hold me when I can’t hold back the constant level of anxiety that threatens to boil over at any time… Think about something else, think about something else…Did I pack him enough clothes, diapers, wipes and toys? UGH!With the recent devastation from Hurricane Harvey, no one is taking any chances with IRMA. Florida has not seen a storm of this magnitude since the 1920s. Nine MILLION people expected to be without power for an undetermined amount of time. Holy crap! Well that doesn’t make me feel any better. My phone is BLOWING UP! Text after text arrives from worried family. “Don’t risk your life for a job.” “Get out of there!” But this is what we do. We help people before we help ourselves. We wait until well after the storm passes to check on our own homes, to hear from our own families.I try to remain positive during the thick of it all to help my team mates, to try to take their minds off the worries that we all share. I am grateful. We are in a secure facility. We have electricity and access to food. We have a ton of Law Enforcement and Fire Rescue family to lift us up and help us if things don’t turn out so well. We have done all we can to prepare and what will be, will be. “♫♪ Let it be, let it be…♪♫”I know the worst is still yet to come. I know there are people who are going to catch this storm worse than we will, but we are here. We are here to answer the calls, every day, through the storm and after. To be a light, a calming voice, an avenue to hope and help. To have the patience of Job and the wisdom of Solomon. We are expected to hold it all together when the world is falling apart. Again, that is what we do.Post Views: 456