Good afternoon! This episode of Within the Trenches features Sabrina of West Palm Beach Dispatch Operations. We had an excellent conversation before recording and it was nice because we were able to get to know each other better. After only a few minutes of talking to her I felt as though we knew each other all our lives. This is a must listen episode that everyone can learn from. Make sure to check it out, share and as always, you can email the show at email@example.com.
Episode topics –
- How Sabrina got into dispatching
- The interview process
- Line of duty death
- Dispatch education/training
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By Ricardo — 4 years ago
I am Rob McMullen, ENP, and current North-Central Regional Director for NENA. I am seeking election to the position of NENA 2nd Vice President and would like the support or endorsement from you.
Serving as a regional director has given me the experience to be a good leader for our industry in the position of NENA 2nd VP. I have learned a lot in my tenure on the Executive Board and look forward to taking on the new challenges this position will present. Like you, I began my service to NENA on a state/chapter level in leadership. I served as president of Indiana NENA in 2008. I then got involved on a national level through serving on operation committees and eventually taking leadership roles in those committees. Running for North-Central Regional Director has allowed me to work with a dedicated NENA Executive Board and hopefully make a difference. I want to continue on my journey of service to NENA by running for 2nd Vice President.
I have worked in the 9-1-1 industry for 17 years and have gone from dispatcher to director. I attribute my career success to my passion for the industry, hard work, personal integrity and involvement with NENA. It is my desire to give back to this association through my service. Some of my top priorities are listed below:
- I want to continue to increase the association’s membership and act as the voice of the telecommunicator and PSAP.
- The association has put a great deal of time and effort into improving wireless location accuracy and I want to continue to support the PSAPs in this project so that every 9-1-1 caller can be found.
- I applaud early adopters and support Next Generation 9-1-1. However, I also recognize there are still areas without 9-1-1 services and want to assist these areas in obtaining an equal level of 9-1-1 services.
While I am unable to travel to every chapter to campaign, I wanted to reach out to you and provide your membership with some information about myself. I would welcome the opportunity to speak with you and/or your board via conference call as well. I hope that you will post my bio on your website and encourage your members to vote for me. A vote for me is a vote for every PSAP in North America!
Thank you for your support.
Voting starts April 28, 2015.
Vote for Rob herePost Views: 415
By Ricardo — 5 years ago
Good afternoon and happy Friday! This episode will be the final episode from the Indiana NENA conference. It was an excellent time and I can’t wait for next year! In this episode I spoke with Jeanene and Kelsie, dispatchers with Vigo County Central Dispatch. This episode is as real as it gets. It’s a look at true stories as well as the humor that goes with the job. It’s not just about being great at what dispatchers do; it’s about the humor needed to make it through this very stressful job. I commend you both for the job you do and all the dispatchers I met in Indiana.
Make sure to listen, share and as always you can email the show at firstname.lastname@example.org
Episode topics –
Post Views: 413
- How Jeanene got her start
- How Kelsie got her start
- Dispatch calls
- Domestic bedpan
- Burglar ice pops
By Ricardo — 7 years ago
Good evening folks! It’s about 00:39hrs and I am finally getting the chance to post episode 5. This episode was not only fun but it was extra special. Announcements were made, thank you’s were given and there was a special guest. First off this is an open invitation for any emergency services dispatcher in any state or country that would like to take part in this show. On behalf of my new co-host Whitney and I, we would love for you to be a guest. This show is all about you and your story. It doubles as a form of public education but really, this is a way for you to express what 9-1-1 means to you and so that you can share your experience on this unique job.
This week on Within the Trenches, a special guest dropped in. That guest was WZZM 13’s own Angela Cunningham. She dropped in to do a story on Within the Trenches and even sat in on episode 5. We touched on how the show is evolving, funny and odd moments during 9-1-1 calls and how some people need to drive a little slower when driving in snow. We also touched on the fact that we were bridging the gap between dispatch and the media. On top of that there was also the announcement that after the giveaway the official t-shirts for Within the Trenches would be up for sale. This episode turned out great so check it out! If you haven’t already make sure to get qualified for the Jabber Log & Threadsy t-shirt giveaway! As always you can email any suggestions, requests or if you want to be on the show to email@example.com.Post Views: 388