Good evening folks! I am back again with a new episode of Within the Trenches. This episode is a continuation of the series of episodes that I recorded this past week at the Mini-C conference in Boca Raton Florida. In this episode I had the privilege of speaking with Cheryl who works with Palm Beach County 9-1-1 Management and is a part-time 9-1-1 dispatcher. Cheryl was great to talk to and she finished off the interview with an excellent message for the public. It’s something that everyone needs to hear because when you make a 9-1-1 call there is specific information we need so her message is one that is very important.
As always you can email the show at firstname.lastname@example.org and make sure to ‘Like’ us on Facebook!
Episode topics –
- How Cheryl got into dispatch
- How long she’s been doing it
- Next Generation 9-1-1
- Memorable call – Home invasion where callers mom was shot and the little girl on the phone was also shot w/Cheryl on the phone
- Message for the public
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By Ricardo — 7 years ago
Hello everyone! It’s been about two weeks since my last post here and the break was definitely needed. I have been hard at work and between, family, school, work, and personal projects, I really needed to step back a moment and prioritize. During my break I was able to finish school and design my personal website. It will included my portfolio among other items. As of right now I have the homepage and blog portion completed. I just have to finish up on four more pages and it will be revealed to all.
All of that has lead to one thing, graduation. My school is based in Winter Park Florida so that meant I would have to take a vacation. I know, Florida is so horrible this time of year, (playful sarcasm) but I can’t miss my own graduation. The excitement of it was becoming unbearable as early as last week. As Friday approached the local news station warned of winter weather. I figured it was a crock since this winter in West Michigan has been nothing compared to previous winters. I think it has snowed maybe five or six times and even then it didn’t stay.
Friday morning, or two days ago, I woke up at 3am to get ready for work. I walked outside and it was snowing but not like I had heard. My car was barely covered and I figured my team and I would have an easy day in dispatch followed by an easy drive for my family and I. The Gods and Goddesses of winter must have heard my cocky remarks about the weather and they let us have it! Dispatch was busy with slid-offs and accidents everywhere. We had only so many officers working but we kicked ass like we always do. It also helped that my co-worker Whitney hooked everyone up with some awesome BBQ pulled pork. Although we had good food the powers that be continued to grace us with snow so our eating time was limited.
After kicking ass at work and saying my good-byes I headed home to get the family and head out on our long trip to Florida. After packing the car and getting some last minute items we were off. Our first stop was at the local BK to get some fastfood and my 6 month old daughter Lola was already tired of being in her seat. She was fussing so my wife decided to sit in back to keep her company. It was just what the doctor or Lola ordered and she was good to go. The snow was coming down hard and when we got to Benton Harbor the snow was really bad. White-out conditions and no windshield fluid made it tough but we made it out fine. At one point I couldn’t even tell where the road was.
“You should see this.”
“I don’t want to look.”
I shoved more fries in my mouth as I tried to figure out where the highway was. Luckily the smart folks at the Michigan Department of Transportation decided that rumble strips between lanes would be best. Indeed they were correct because that was the only way I knew I was within my lane. The snow was like this until we passed Indianapolis. After that the roads were clear and I was on a mission to get as far as I could before switching with my wife. Now remember in the beginning I said I woke up at 3am for work. It was almost 3am when we hit Kentucky and I was beginning to wind down. The kids were asleep as well as my wife but when I stopped to put gas in she ended up in the drivers seat. I was relieved and ready for a nap. We took off and I crashed out.
I remember dreaming something crazy and someone was pushing me. I awoke out of a deep sleep and it had been my wife trying to wake me up.
“WHAT’S WRONG!? ARE YOU OK?”
Rebecca looked at me with her eyes half open,
“I don’t think I can make it.”
“How long have I been asleep?”
“An hour or so…I think.”
I laughed and applauded the fact that she took the wheel for me.
“I’m sorry, you know that when it’s dark out I want to sleep.”
“It’s cool, I had a cat nap and I’m ready to go.”
We stopped at the next restarea and I hit the road with a bag of beef jerky and a couple cans of Red Bull. We were making pretty good time and the kids were doing great. The whole trip was pretty easy and I was proud of Lola because she hates her carseat. I don’t know if she just gets bored or if she gets hot but she will pitch a fit. Until this point of the trip she had been fine but the last 2 hours were HELL! She fussed here and there but nothing big. The traffic blew and for whatever reason the people of Florida wait a few minutes after the traffic light has turned green to take off. I mean, geez people! Punch the gas already! We were all getting hot and ready to be done. The very last leg of the trip was where Lola had had it. She definitely let us know where to put it in baby talk and when we finally reached our destination I wanted to kiss the grass and roll around in it.
It was a good trip overall but man that last part about killed us. I would like to thank the excellent people of Combos, Jack Links Beef Jerky, and Red Bull. Without your contributions to society I would have not made this long trip on minimal sleep. Thank you to my family for hanging in there and we left on Friday at 7pm and arrived Saturday in Florida at 5pm. Despite everything that attempted to hold us back we pushed forward and that’s how you go from Michigan to Florida in 22 hours.Post Views: 539
By Ricardo — 8 years ago
Two nights ago I had the pleasure of spending some time at the residence of Dave Rich. He and his wife hosted an excellent UFC party. I had arrived late but was able to witness the last two matches that made up UFC 129 St-Pierre vs. Shields. My buddy Adam and I were greeted with open arms once it was confirmed that this was indeed the home of Dave Rich. We had walked in hearing, “who’s that?” but were promptly given a frosty one after our greeting. The last couple rounds of the Aldo vs. Hominick match were brutal. I had arrived just in time to see Hominick take a shot that would leave the right side of forehead swollen. It grew to the size of a baseball as the fight went on and it looked like he may pull out a win but in the end Aldo received the decision.
It was time for GSP vs. Shields and the room filled up the man-cave of Dave Rich. From the beginning of the match to the end when the decision was made, the chants for GSP were made. A few Shields fans were there as well but their comments of, “GSP is scared” were immediately silenced by the majority. The fights were excellent and I met a lot of people who were from an MMA background. I got to see how they put in work after the matches down in the man-cave and after witnessing it first hand, I might just give it a try…might being the key word here. Thank you very much to the host for a great time and good company.Post Views: 439
By Ricardo — 8 years ago
2011 was a great year for me. So many things happened to my family and I this year that it’s hard to capture them all in one post. First off I have to mention a moment that changed my family. That change is sitting in her Bumbo chair drooling and smiling at me. That change is none other than my daughter Lola. On August 29th, 2011 my beautiful princess made her appearance. She’s officially 4 months now and since her birth so many things have happened. She’s growing fast and she looks more and more like her mother every day. She coos, giggles, and smiles all the time. I can’t help but be taken back whenever she flashes a smile at me. She’s funny in the little things that she does. My world has definitely changed and I’ll be the first to admit that I am wrapped around her little finger.
Before our bundle of joy was born, I took a supervisor position in dispatch. It has been great and I work with an excellent group of people. I also started Jabber Log around April 2011 and to date I have over 13,700 hits with 122 subscribers on WordPress. 37 Twitter followers and 101 Facebook fans follow up those numbers. I started Jabber Log as something small where I would share dispatch stories and news from around the world but it turned into something more. As I generated post after post I quickly fell into my first passion, writing. I have always loved writing but as I got into design and started school, my writing took a back seat.
With Jabber Log my passion returned. My blog turned into somewhat of a self-discovery. I have shared many stories with all of you. Some stories are ones that no one knew about. I opened the floodgates to the life experiences that made me who I am today. I don’t know a lot of people who would share so much with the public but I felt the need to let everything out. I find writing to be very therapeutic and Jabber Log has helped me express my feelings. I have held back stories involving my eldest son Richie in the past but with Jabber Log I have been able to get them out and share them. About two or three months ago I saw my son. It was bittersweet and although I wish I could have said something to him, I know that one day I will get the chance to tell him everything I have ever wanted to say to him. It may sound weird to share all this with total strangers but I see it as a tool to help someone else out there. Maybe someone else is dealing with something similar to what I have experienced. Reading my posts may be able to help that person.
Whatever the case may be, my blogging has become something more than expected and it has opened up some great opportunities. With Jabber Log, I have been given the chance to explore the world of cloth diapers, promote a talented artist, and design banners for the likes of Farmington High School Choir, and Jackie Green of WGRD, a local Rock Radio Station. I have also added extra writers to Jabber Log and we can only go up from here and into 2012. Thank you to my family, the Jabber Log writing team, my friends, the talented Maddie Larkin, Candis of EcoBuns, the always awesome Sheri Jaffurs, and the beautiful and outgoing Jackie Green for allowing me to express myself through them in order to promote and spread the word on everything they do. 2011 comes to end but 2012 holds so much more. New and grand opportunities are coming my way and although I cannot speak of them at this moment, I can at least say that they are superb and I will share it with everyone as soon as I can. Happy New Year and here’s to another excellent year!Post Views: 395