Good afternoon everyone! I hope you are having an excellent day. I am currently in Lansing, Michigan for the 2013 NENA conference. This episode is the first of a series that will be recorded here. I have been attending classes, meeting new people and for this episode I had the pleasure of speaking to Dee Ann, the assistant director of Tuscola County Central Dispatch. We had an excellent conversation and this is one that you can’t afford to miss! As always you can email the show at email@example.com and make sure to ‘Like’ us on Facebook!
Episode topics –
- How Dee Ann got into dispatch
- 9-1-1 calls that have stuck with her
- What an ENP is
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By Ricardo — 8 years ago
Hello fellow Jabber Loggers and welcome to another edition of Tech Thursday! Today we’re going to look at a revolutionary game that catapulted the Playstation 2 (PS2) to new heights. When the system came out it seemed like the company could not keep up with the demand. The games were excellent, addicting, and if you had one you were at the top of the food chain. Personally I felt that after the explosion of the PS2 the games became stale but one game hit the streets and my mind was made up. The PS2 was going to go down in history with the release of Grand Theft Auto 3. The versions before it dealt with drugs, money, and crime in general but Rockstar Games pushed everything to the limit with this installment of the franchise.
Grand Theft Auto 3’s Liberty City was brought to life with a three dimensional environment, crazy characters, multiple story lines, and fluid controls. Within this game nothing was taboo. I mean nothing! Your character is a street thug who takes part in a robbery but gets shot by his girlfriend and is left to be arrested by the police. Afterward your character is being taken to prison with a couple others and the vehicle is stopped by gun wielding thugs who are there to break out their boss. Your character and a friend take off in a vehicle and you begin doing jobs in order to make your way up the chain of command within a local Mob type group. Jobs include drug running, committing hits on rivals, money laundering, and many others.
In order to succeed in finishing the jobs of Liberty City, one needs to have an arsenal like no other. This games gives the player just that, an arsenal. You begin with hand to hand combat but your weapons grow as the jobs become tougher. The weapons range from a baseball bat, pistol, machine gun, AK-47, grenades, rocket launcher, sniper rifle, chainsaw, and many other weapons. One can do whatever they want and it seems crazy but within this game it can be done. If you happen to become bored with the jobs of Liberty City you can roam the streets on foot or by vehicle and explore. Every vehicle in Liberty City is available for your character to drive off with. You can also drive an ambulance, police cruiser, fire truck, helicopter, a singe engine Cessna, a bus, and even a tank.
The game seems unbelievable but it’s real and Rockstar Games is celebrating its 10th anniversary. What makes this anniversary so historical is that they have successfully ported a version of Grand Theft Auto 3 to the iPhone and Android powered phones. I downloaded it today and the game is just as smooth on my iPhone 4 as it was on the PS2. In all honesty I was thinking the game was going to blow on my phone but I was completely wrong! The graphics have been increased a bit and the controls work great. If you happen to have an EVO or any other Android phone with a large screen the game will be that much more smooth. I have experienced no lag time and I’m impressed with the mobile version of this game. I do understand that this game sounds like a complete desensitized version of life but it is only a game. This is not a game your children should play so if they bring it up you should tell them NO. The game is for mature audiences only. Although the game contains the crazy that our world is made of, there are police within the game that your character cannot escape. Well…let me rephrase that. Your character can escape the police, however, not for long. There is a wanted system within the game and the higher you go the more police come out to take you out. I believe if you get to the highest wanted level there are FBI agents and Army personal who come out. When that happens you have no where to go. Congrats to Rockstar Games on their 10th anniversary. Go to the iTunes App Store or Android Market to download this class now! Happy reading folks and game responsibly.
(In game screenshots)Post Views: 537
By Ricardo — 3 years ago
Ep 149 features Jen, a telecommunicator out of an agency in Illinois. In this episode Jen tells her 9-1-1 story, shares some calls and stressors of the job, along with some educational points for those calling 9-1-1 on a cell phone and how cell phones can still be used to dial 9-1-1 even when there is no service.
This is a must listen so please check it out and share. As always if you have any questions, comments or you would like to be a guest on the show send an email to firstname.lastname@example.org.
Episode topics –
Post Views: 571
- Jen’s 9-1-1 story
- 9-1-1 prank
- Kids playing on the phone and how to avoid it on a cell phone
- Always know where you are
- And more
By Ricardo — 6 years ago
Today’s episode of Within the Trenches touches on the topic of stress and physical and mental issues in 9-1-1. As 9-1-1 dispatchers, we have heard it all. We have taken every call from the most ridiculous to the most horrific. If you’re like me, the calls that involve children are the ones that affect you most. I once took a call from a nine-year-old girl who had come home from school and found her mom passed out in the living room. She told me that her mom was not moving and her face was blue. I told her how to do CPR and she did it the best she could until help arrived. Although she did a great job her mom had already passed. She had had an overdose and died long before her daughter got home. I remember the little girl being scared but never lost it. Maybe it was the shock of the situation. Whatever it was, it’s a call I’ll never forget.
Towards the end of my dispatch career I began to feel burnt out. I enjoyed my job but the politics, long hours, workplace drama and stress began to eat at me. It’s something that people don’t understand unless you have done the job. The stress can be so great that some dispatchers have crashed and burned. How come no one, other than the dispatchers themselves, have noticed or addressed this? It’s something that wasn’t out there before but within the past year there have been numerous news articles covering the constant stress and physical and mental state of 9-1-1 dispatchers.
Whitney and I have done episodes in the past about CISM and EMDR but I wanted to do another one. In this episode I spoke with Michelle, assistant professor with Northern Illinois University who has been doing research on 9-1-1 dispatchers for the past few years concentrating on mental and physical health. There is a lot to learn in this episode. There was so much we could touch on that we are going to do a second episode to cover the rest. Michelle’s research is ongoing and if you would like to participate you can do so by clicking the link below. There is also a description. As always you can email the show at email@example.com.
We are currently looking for participants to enroll in our current studies. We are recruiting experienced TCs (at least one year of experience as a TC) and they can be currently working, have left the occupation, or retired from the job. Experienced TCs can complete a 1.5-2 hour survey online that they complete in multiple sittings. We are also doing follow up surveys that are much shorter (45 minutes) at 6 months and 12 months after the first survey. For each survey completed, the TC gets entered for a chance to win one of two $100 cash prizes. There will be three drawings – one after we’re finished collecting the baseline survey, one after we’re done collecting the 6 month survey, and one after the 12 month survey. The survey is hoping to get a good estimate of the psychological and physical health complaints of TCs and is a follow up to the pilot project. We’re also hoping to understand much more about what predicts poor health over time for this population.
We also hope to enroll trainees. They just have to be within their first 4 months of training. These participants complete a 1.5-2 hour survey and get $30 for completing it, as well as a chance to win one of two $100 cash prizes. In addition, we do shorter follow up surveys (45 min in length) and hold drawings for each of the subsequent time points that a trainee completes the survey. We hope that they will stay enrolled, even if they do not complete training or leave the job. The survey is looking at factors that predict adverse mental health and job attrition over time to help improve training efforts, hiring practices, and telecommunicator well-being.
Episode topics –
Post Views: 462
- Blue Mazda call
- Michelle’s intro and research interest
- What elements contribute to PTSD
- And more