Good afternoon everyone! I hope you are having an excellent day. I am currently in Lansing, Michigan for the 2013 NENA conference. This episode is the first of a series that will be recorded here. I have been attending classes, meeting new people and for this episode I had the pleasure of speaking to Dee Ann, the assistant director of Tuscola County Central Dispatch. We had an excellent conversation and this is one that you can’t afford to miss! As always you can email the show at firstname.lastname@example.org and make sure to ‘Like’ us on Facebook!
Episode topics –
- How Dee Ann got into dispatch
- 9-1-1 calls that have stuck with her
- What an ENP is
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By Ricardo — 6 years ago
I have been scared of a lot of things in life. A lot of it is every day stuff but big bodies of water are not my friend, I don’t like clowns (like Pennywise), and up until a few years ago, I had a fear of flying. I had never flown before so what was there to be afraid of? It’s not like I had a bad experience flying or anything, I was just plain scared. Maybe I can attribute this fear to movies I have seen in my past. La Bamba is a good one, where the main character has nightmares of his best friend dying from plane debris falling on him. In the end the character named, “Ritchie” dies in a plane crash so I’m sure that’s one of the movies that did it for me. Another one would be “Alive”. I love the movie but I wouldn’t want to crash in the mountains and eventually have to resort to eating the other passengers. Well…if it came down to it, I would take out the elderly first since they would more than likely hold us younger folk back. So…yeah, I have a fear of flying. Well, had a fear of flying.
A few years ago my cousin decided to get married in Las Vegas and my mom had asked if I wanted to go. I told her yes, not thinking it was going to happen, and about a week after the initial question she called me up to tell me my ticket had been purchased. I was stoked because I had never been to Vegas before and I was sure we were going to have an excellent time. After jumping around like a fool in excitement of the good news I was slapped in the face by a jerk named Reality. I’ve never flown before. I was freaking out and it had been on my mind for a month and up until the time for me to fly out. My dad drove me to Chicago so that I could fly out of Midway. I had the jitters and he told me I’d be fine. I figured I would but I happened to be flying on the week of 9/11 so I was slightly scared. Ok, I was “piss my pants” scared.
I went in and did everything I needed to do like check in, pray, pop in a stick of gum to avoid from my ears popping, pray, and take a couple of Dramamine. Did I say pray? Oh I did? Ok well let’s move on. I made my way to the gate and the waiting area was packed with people. I was uncomfortable as it was and now I was in a crowded place. I’m not claustrophobic but at that time I felt it a little. What was worse was that the events of 9/11 played on CNN on the monitors around the area I was sitting in. Needless to say I was freaked out even more. Well, it was finally time to get on the plane. It seemed like forever to board and once boarded it seemed like forever before we took off. When we started moving my blood was pumping and I held my breath. The sweat began to build up and I sunk into my chair and white knuckled the arm rests. As we lifted off I went through every prayer I could think of. Finally the pilot said we could unfasten our seat belts and move around. The stewardess’ walked around asking about snacks and drinks and I ordered a double Jack and Coke.
About halfway to Vegas we hit a storm and it was bad. The turbulence was nuts and I was freaking out. It was just my luck that at this point in the flight my bodily functions decided to make themselves known. We were told we could not get up but I was struggling to hold it in. I had to pee like you wouldn’t believe and I wanted to cry. I crossed my legs and began to pray again. My dumb ass chugged the rest of my Jack and Coke to sooth my pain but the whole reason for my pain was because of fluids in the first place. The turbulence continued and and I had to grit my teeth. I turned back to look at the bathroom and the stewardess smiled at me.
“Ma’am I really need to use the restroom.”
“I’m sorry sir but I can’t give you permission to use the bathroom.”
Did you catch the message there?
“Err…look I really can’t hold it anymore.”
I turned back around and she snickered away. The plane seemed to drop slightly and everyone jumped out of their seats. I swear I sprung a leak once that happened but a light bulb exploded in my brain and I turned back to speak to the stewardess.
“You said you couldn’t give me permission right?”
“Right, I can’t give you permission.”
I jumped up and all you could see was the smoke from my feet as I ran to the bathroom. When I finished up I came out of the bathroom with a Mentos smile and I was ready to take on the world…or at least the rest of the flight. When we finally arrived I was relieved to be on the ground but it’s really the only way to travel. It was well worth the near explosion of my bladder and I was able to conquer my fear. The next time I fly I will make sure to leave the drinks alone for fear that I might just succeed in peeing my pants.Post Views: 15
By Ricardo — 6 years ago
How many of you have been faced with a moral judgment? I’m sure everyone has at one time or another. Did you happen to confront it? Did you simply walk away? It’s hard to do the right thing sometimes don’t you think? Some would say that they would do what was right and step in while others would leave it for someone else to deal with. So what is a moral judgment anyway? Better yet, let’s look at what a moral is. According to Merriam-Webster a moral is “a : of or relating to principles of right and wrong in behavior: ethical <moral judgments>, and d : sanctioned by or operative on one’s conscience or ethical judgment <a moral obligation>.” After reading those definitions you have a pretty good idea of what a moral or moral judgment is right? If not, just think about the television show, “What Would You Do?” The show presents scenarios of moral judgment to see how people react and whether they would step in or walk away.
A good example comes from a 911 call, which I believe I have mentioned before, that I was involved with. Several calls came in on a car that had flipped into a field. One of our many callers was actually walking their dog and passed right by the car. The caller told us what the car looked like and that it was indeed flipped over. When asked if he could check to see if anyone was in it he declined. He was then asked if he could at least yell out to see if anyone would respond and he replied with, “I’d rather not get involved,” and hung up on us. So what would you do? Personally I would have gone to help but to each their own I guess. So now let’s look at a scenario, and I would like for everyone to respond within the comments section on this one. I want to see what you would do if you were confronted with a moral judgment that involved your spouse. Better yet, let’s throw in a twist. It’s taken from listverse.com and reads,
“You are an emergency worker that has just been called to the scene of an accident. When you arrive you see that the car belongs to your wife. Fearing the worst you rush over to see she is trapped in her car with another man.
She sees you and although barely conscious, she manages to mouth the words “I’m sorry”…
You don’t understand, but her look answers you question. The man next to her is her lover with whom she’s been having an affair.
You reel back in shock, devastated by what her eyes have just told you. As you step back, the wreck in front of you comes into focus. You see your wife is seriously hurt and she needs attention straight away. Even if she gets attention there’s a very high chance she’ll die.
You look at the seat next to her and see her lover. He’s bleeding heavily from a wound to the neck and you need to stem the flow of blood immediately. It will only take about 5 minutes to stop, but it will mean your wife will definitely die.
If you tend to your wife however, the man will bleed to death despite the fact it could have been avoided.
Who would you choose to work on?”
Now I know this scenario may be a bit far fetched but it could happen. So what would you do folks? Would you help the lover or the wife/husband depending on the case? I mean, there are a lot of factors to take into consideration but you also have to make a split second decision. Make sure to comment so that we can generate some discussion on this!Post Views: 22
By Ricardo — 5 years ago
The idea of this project actually began several years ago. I had just started working at Allegan County Central Dispatch and I noticed a significant difference from my previous dispatch positions. The calls were more frequent and the intensity was heightened. I was taking calls that I would have never imagined being someone on the outside. One day I was messing around on my computer and I made a movie teaser trailer that consisted of a black background and words describing the job of a 9-1-1 dispatcher. I added music and posted it within Yahoo video’s and it was viewed many times. I even received comments saying that they couldn’t wait for summer of 2007 when this came out. Well this was simply an idea at the time and since then the idea has evolved.
I think the reason I kept up with it is because so many people had questions about my job and what I do. The curiosity of the public was so great that I felt the need to keep this idea alive. So, two years ago I created a video for my Digital Storytelling class that featured two of my co-workers. They shared a couple 9-1-1 stories and how they got into dispatching. From there the idea spawned an audio journalism piece as well as another video. The popularity of them and the curiosity of the public has pushed me to this Kickstarter project. People are interested in what we do as 9-1-1 operators and this is a way to let them in on our profession. I’m including the video that started my push and thank you all for pledging. I appreciate it more than you know. Keep sharing folks and we will hit the mark in no time.
Make sure to check out our Kickstarter project page and pledge and share!Post Views: 22