Within the Trenches is back with episode 34! This episode was recorded at the National NENA Conference and Expo at the Charlotte Convention Center in Charlotte, North Carolina. In this episode I had the pleasure of speaking with Tony, Deputy Executive Director of the European Emergency Number Association (EENA.) This is a very interesting episode in the sense of differences to the structure of 9-1-1 in Europe over the United States. Tony touches on some of the difficulties Europe is having with implementing new technologies and how phone calls for 112, 999 (9-1-1) are very similar to what we deal with in the states.
For more information on EENA you can follow the links below. As always you can email the show at firstname.lastname@example.org.
Episode topics –
- What EENA stands for
- Comparing 9-1-1/1-1-2 in the United States and Europe
- Implementing new technologies
- Staying ahead by looking at NG9-1-1 for when it hits Europe
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By Ricardo — 2 years ago
Episode 125 features an interview with Kyle, a 9-1-1 dispatcher with Montgomery County Central Communications Center out of Indiana. He shares his 9-1-1 story and a recent call that follows a tragedy involving a mother who murdered her own children, stabbed herself in the neck but lived. She has been charged with two counts of murder and so far, has pleaded not guilty. This is an episode you don’t want to miss. This is also part of the season finale of the Sword & Scale podcast.
As always if you have any questions or you want to be a guest on the show send an email to email@example.com.
Brandi Worley Case – FOX59
Episode topics –
Post Views: 429
- Kyle’s 9-1-1 story
- Brandi Worley news story
- Shout out to the Sword and Scale podcast
By Ricardo — 5 years ago
Guest Blog Post by Samantha, Dispatch Supervisor at Fenton PD, MI.
When I first started dispatching I had no idea what I was getting into. I had no idea the array of emotions and tasks I would face, the tribulations and triumphs, the joy and the sorrow. I never knew I was getting on the biggest roller coaster of all. I soon figured it out though. I learned to hate the lows; negative coworkers, bad morale, citizens taking their bad day out on me and the days where you just don’t feel cut out for the job. But oh how I love the highs; the adrenaline of working a good storm, a chase or a structure fire, a thank you from a stranger or being acknowledged for a job well done.
Unfortunately the job takes a toll on all of us, both physically and emotionally. For myself, the physical is more frustrating. With two kids under the age of 5 my life outside of work can be hectic. Throw in my husband’s busy schedule and goodbye gym time, hello 15 extra pounds! I started doing lunges and squats at my desk in a last ditch effort to do SOMETHING.
Then something amazing happened. Kelly Rasmussen, CEO of Success Communications Inc. said they needed speakers for a new conference, a conference that would be all about 911 dispatchers. 9114911. Anyone who has met Kelly or Michelle or taken a Success class knows that when it comes to motivating they’re the best in the business. I decided to take my newfound curiosity and pitch it to them. I offered to talk about the negative side effects of a sedentary lifestyle. Imagine my surprise when Kelly emailed to tell me she loved the idea and wanted me to speak at the first motivational conference dedicated to 911! I started to anxiously compile information for my presentation and what I found FLOORED me. I knew my diet included way too much fast food and pop and way too little exercise but I had no idea that one of the most detrimental things I was doing was something else entirely. I was sitting. All. Day. Long. I read studies and health journals and health blogs. Did you know that sitting too much could increase your risk for diabetes, heart disease and depression? Did you know that it could shorten your life? We’re supposed to be saving lives not shortening our own! According to one study the average American sits 6-8 hours a day. The average dispatcher (according to a small study I conducted) sits more than 10 hours per day. If the average American cuts that time in half they can add 2 years to their life. TWO YEARS! Imagine what dispatchers could add if we got up and off our butts!
Luckily for us this is so easy to fix. STAND UP! 80% of the dispatchers I surveyed have stand up consoles in their center. Standing up with minimal movement burns 2 ½ times more calories than sitting and helps fight the risks associated with sitting. For those who want to kick it up a notch, the answer is just as simple. There are tons of stretches and exercises you can do right at your desk (calf raises, squats and lunges to name a few.) Google, Pinterest and even YouTube are your best friends. Search “work exercises” or “stretches at your desk,” print some out and challenge your coworkers. Don’t just sit there, get up and keep taking the calls! We’re a group of people far too awesome to let sitting take such a toll on us.
To those of you who were at the conference, I hope you’re standing up as you read this (I typed it standing up!) I hope you’re making that extra effort so we can all enjoy a few more extra years when we reach that coveted retired status. Until then, ride the dispatch rollercoaster. Brave the lows, enjoy the highs and whether you’re in a rut or just love meeting other dispatchers, sign up for next years 9114911. I hope to see you all there!
For more check out “9 exercises to do at your desk.”
(Images of stretches are found below.)
Download Samantha’s PowerPoint presentation on wellness here.
By Ricardo — 8 years ago
On October 8th, 2011 I wrote on the Jabber Log Fan page that I was thinking about recruiting some writers. I mentioned that I have a lot of stories to tell but that I felt I needed to expand. Well folks, it’s time to add some extra writers. I feel I have been doing a great job but I want to venture into something more. So far I have gathered an excellent group of writers to fill the need for posts on movies, music, books, video games, and technology. I’m still looking for a few more writers so if you are interested please shoot me an email at firstname.lastname@example.org. Also if you have any suggestions on topics to focus on please don’t hesitate to let me know. I have a lot of ideas swirling around in my head and I want to use Jabber Log as a platform to accomplish different goals.
One big thing I would like to do is help promote local events by doing a piece on them right before the event in order to generate a buzz. I believe all those involved can benefit from a little exposure and who knows what can happen from all of this. I will continue to post the way I normally do but now there will be added posts with new and fresh material. Every Wednesday there will be a new post on music from The Phoenix Philosopher, Thursday’s will focus on video games and technology, and Friday’s will feature movies. The first Tuesday of every month will feature an up and coming musician for “New Artist Tuesday”. I previously posted that it’s time to Occupy the Airwaves in order to get new music played on the radio minus the corporate backing. Who knows if it can work but it never hurts to try. In the end with new topics and added writers I feel that this will bring in more readers and continue the popularity that has followed this blog. I have posted many times that there is more to come and this statement is solid. I am very excited for the new things coming from everyone associated with Jabber Log and I thank you for everything. Happy reading my fellow Jabber Loggers. Cheers!Post Views: 381