Within the Trenches is back with episode 35! This episode was recorded at the National NENA Conference and Expo at the Charlotte Convention Center in Charlotte, North Carolina. In this episode I had the pleasure of speaking with Jennifer, Director of Loudon County 9-1-1 in Tennessee and she is also the NENA President for the Tennessee Chapter. Jennifer shared her 9-1-1 story beginning with her time as a telecommunicator to her rise up to the position of director. We also touch on how important 9-1-1 is as the main link in each call and how 9-1-1 is pushed to the back of the emergency services chain.
This was the last episode that I recorded at the National NENA Conference in Charlotte, North Carolina. The entire week was amazing and I came out with some new friends and fans of the show. Thank you all for everything and the participation! As always you can email the show at email@example.com.
Episode topics –
- How Jennifer got into 9-1-1
- Calls that stick with her (i.e. Officer involved shooting)
- Getting closure from calls taken over 9-1-1
- Why 9-1-1 is put off to the side when it comes to the chain of 9-1-1 Services
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By Ricardo — 7 years ago
Good evening folks! Today is Friday and usually I would be typing up a post for “Friday at the Movies” but instead I thought I would share something fun and…dorky. Yes, this is going to get a little dorky. If you dig comics, video games, Anime, science fiction, etc. then you will dig this post a lot. If not, you might get a kick out of it either way. As you can see from the title this has to do with Star Wars and Marvel. If you don’t know what Star Wars and Marvel are then in the words of Sheldon,
If you don’t know who Sheldon is then a second “For Shame” on you and you should be watching The Big Bang Theory. Now, between my family and I we began an off the wall discussion where we were pitting cartoon characters and such against each other in a battle to the death. We were sitting at the dinner table, having a normal conversation and out of no where my son and I jumped into the land of dorks and geeks, which is fine because we’re awesome! We started out with a match where Team Dragonball Z would fight against Team Teenage Mutant Ninja Turtles or TMNT for short. It sounds dumb but it was fun and interesting to hear my now 8 year old dig deep and explain why Team Dragonball Z would win. We got so into it that we began a tournament of champions.
We had Team Dragonball Z go up against the Super Mario Bros., Sonic the Hedgehog, The Gummi Bears, Duck Tales, Darkwing Duck, and many others. Finally we came up with Team Dragonball Z vs. Team Star Wars. There was no doubt in our minds that Team Star Wars would destroy the other team but who would be strong enough to take them on? So after many considerations and several helpings of whatever we were eating that night, my son Logan, wife Rebecca, and I came up with the Ultimate Fantasy Mashup. We decided to pit Team Star Wars against Team Marvel. We decided that each team would have four fighters and that Team Star Wars would consist of Luke Skywalker, Obi-Wan Kenobi, Yoda, and yes…Darth Vader. Team Marvel would include, Cyclops, Wolverine, Professor X, and Magneto.
I told you it was going to get dorky didn’t I? Well thats nothing! Earlier this month when I was in Florida, my siblings, son and I talked this out in depth and at a Bob Evans. There were some business type gentlemen sitting next to us trying to have a discussion and here we are all hopped up on caffeine and talking about who would win. It was pretty funny but in reference to this battle here’s where your thoughts come in. Who would come out victorious in this ultimate battle to the death? There are many factors here in who would reign supreme. I mean, you have the power of the Force vs. the power of Mutants. I’m curious to read what everyone thinks and your take on the battle. In the end I believe that the two left standing would be Darth Vader and Magneto. It’s hard for me to choose who would win because I like them both but I want to know what you think. Star Wars or Marvel?Post Views: 667
By Ricardo — 8 years ago
There comes a time when one realizes the power of music. Our lives revolve around it. Music can tug at our emotional strings, influence how we feel, and pinpoint a specific memory from our past. I for one can recall a memory with a song and explain in detail what was going on just by hearing that one song. It’s interesting how we can do this. We relate our memories and experiences in life with music. To me it’s rather therapeutic.
Life continues to change. Change can include new musical types that are added to our evolving musical taste. Recently I have added more and more Country music to my ever-evolving musical palette. I have begun to relate moments in my life to the likes of Trace Adkins, Rodney Atkins, and Maddie Larkin. The third artist is an up and coming Country singer/song writer that I had the privilege to listen to. She recently released her debut album, “Letters From My Cold Heart” and I’m impressed. From the sound of Maddie’s voice, to her lyrics, and the entire band behind her, I was impressed.
What struck a chord with me the most was how much I was able to relate to her. My love for writing comes from my life experiences and those around me. For Maddie Larkin though, her gift for writing was first revealed in a life-changing event. In her own words,
“My gift of writing was revealed at age twelve after a devastating back injury ended my hopes of being an elite gymnast. In order to express the pain I was experiencing and the frustration of not being heard, I began pouring myself into writing lyrics.”
It’s interesting how it takes a life altering experience like this to find out what we are made of and what our calling is. I believe we can all relate with Maddie as we think back to a time where instead of giving up, we fought back and won. Driven to succeed, Maddie taught herself to play the piano, guitar, and ukulele. Her passion for music and lyrics is easily heard throughout her music. From the anthem of “Give It Up” to the ballad of “Summer Star”, “Letters From My Cold Heart” is a musical success that anyone can relate to and reflect. The combination of life and music is where we can compare to Maddie Larkin. Where we have many gifts in life, Maddie’s gift is music.
“I discovered what I am called to do. Music is me.”
– Maddie LarkinPost Views: 454
By Ricardo — 4 years ago
Good afternoon and welcome back! I have been M.I.A. and I apologize for that. Life and work takes over at times and I have to step back from the podcast but I’m here and I have brand new episodes coming your way. Last week I was at the Indiana NENA / APCO Conference & Expo. I was there for the show and I had the chance to speak on stage and tell my 911 story. It was an excellent time! I got to spend time with old friends, made new friends and the show was a hit.
The best part of last week was that the conference fell on National Public Safety Telecommunicators Week. It’s the week that we honor 911 dispatchers for the awesome work they do every day. The week was great and truth be told, I did not want it to end. Thank you for everything you do in dispatch. Although you may not hear it enough, you deserve all the kudos for being great!
In this episode I got to speak with Nirvana, a dispatcher with Lafayette PD, as well as Kelli and Victoria, dispatchers with Vigo County 911. This is a must listen to check it out and share it. As always, if you have any questions or would like to be a guest on the show send an email to firstname.lastname@example.org.
Also check out the great video below from the Cool Kids of 9-1-1. It’s a parody of Let it go but with a dispatch twist. You will dig it!
Episode topics –
Post Views: 405
- How each guest started in dispatch
- Good calls
- Bad calls
- What NPSTW means to them
- Cool Kids of 9-1-1 Parody Video