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By Ricardo — 4 years ago
Welcome back to another excellent episode of Within the Trenches. The show has reached episode 70 and I have to admit that when I first created this show I didn’t think I would reach a number this high. I have enjoyed every moment of this and I will continue to do the show until the 9-1-1 stories run out. This is also going to be the last episode in the 2014 National NENA Conference series.
In this episode I spoke with Stacy, a dispatcher with SERESA, a central dispatch for three cities within Macomb County in Michigan and a Friends of 911 Scholarship winner. The episode could not have gone any better and it was awesome speaking with Stacy.
This is a must listen so make sure to check it out and share! As always you can email the show at email@example.com.
Episode topics –
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- Stacy’s dispatch story
- Taking non-emergency calls on emergency lines
- Friends of 9-1-1 Scholarship process
- Side projects for continuing education
- Stacy’s outlook on her future in the 9-1-1 community
By Ricardo — 6 years ago
The field of emergency services has a big responsibility. They put themselves on the line every day in order to keep the public safe. When you call 9-1-1 for police, fire, or ems, you get to see them face-to-face. The ones you don’t see are the dispatchers on the other end. They are first in line when an emergency occurs and their role is vital to the safety of the public. Jabber Log recently sat down with Whitney Wilson, a 9-1-1 operator with Allegan County Central Dispatch, to see what she does and why she does it.
This article continues the Emergency Services Series that began a month ago to show another side that people don’t get to see. Everyone has a story to tell and according to 911dispatch.com, “There is no accurate source of figures on the number of full-time public safety dispatchers. One industry association claims there are 250,000 “public safety 911 professionals.” Out of those 250,000 this is just one story.Post Views: 171
By Ricardo — 6 years ago
Hello everyone, I am back this week for episode 17 of Within the Trenches. This is the last of a series of episodes that were recorded at the Mini-C conference in Boca Raton Florida. In this episode I sat down with four of Palm Beach State College 9-1-1 Dispatch Academy’s finest. The conversation I had with Lisa, Myrnett, Wayne and Kimberly was excellent and refreshing. Their insight and experience going through the academy brought me back to when I first started. My beginning wasn’t as elaborate but it definitely brought me back. Thank you very much for sitting with me and sharing your experience. I have dubbed you the Fearless Four. Good luck on your finals and I know you will do great things.
I want to thank Tom of the Cool Kids of 9-1-1 for inviting Within the Trenches to be part of this and everyone involved in the Mini-C conference and those who were guests on the show. On behalf of Whitney and I, we appreciate it more than you know. If you would like to know more about the Palm Beach State College 9-1-1 Dispatch Academy you can follow the link below. As always you can email the show at firstname.lastname@example.org and make sure to like us on Facebook!
Palm Beach State College 9-1-1 Dispatch Academy | Web
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- Why each one of them wanted to get into dispatching
- Their experience in the academy
- Calls they have listened to
- The recent Bakersfield California call controversy
- Their message to anyone thinking of getting into dispatching