Woo! Within the Trenches Podcast is back with episode 49 and I would like to welcome back Whitney! She has been gone for some time and rather than spoil the surprise I will let you go ahead and listen to her reveal it. In this episode we share some personal stories along with what happened on my trip to Marquette Michigan for work. It was an awesome experience and I can’t wait to go back. Towards the end we touch on Kari’s Law and future episodes. As always you can email the show at firstname.lastname@example.org and follow the links below to ‘Like’ Kari’s Law on Facebook and sign the petition on Change.org.
Episode topics –
- Whitney’s reveal
- Marquette or Bust
- Future guests/topics
- Kari’s Law
You Might also like
By Ricardo — 7 years ago
Happy Birthday Abuela. It’s been a few years since you passed but it seems like it was just yesterday that you and I were heckling each other. I remember how you would be in the kitchen making tortilla’s for us and I would walk in and snatch one out of the bowl. You would laugh and tell me that you saw me and I would poke the side of your waist only to have you raise the rolling pin at me and say in Spanish,
“You better watch out because I will get you.”
I miss that, I miss you. I remember that your birthday was huge and we would all get together to celebrate. We would all pile up in the van or the wagon and head over to Tia Mary and Tio Steve’s house. The entire family as well as good friends of the family would show up to celebrate. You were and still are very special to us. I remember the men of the family would each take their turn grilling while the women chilled with the kids or prepared side dishes inside. All of us kids would be running around like fools and you would be under the shade smiling and watching over us. We would play volleyball until the wee hours of the morning and I just remember you laughing and enjoying yourself so much. I miss all of this and especially you. What I miss the most are your jokes and of course the heckling. Your sense of humor was refreshing and I think it helped in molding mine. I think one of your biggest jokes was the fact that you said you only knew Spanish. I remember going grocery shopping and you walking off to the deli to get lunch meat. You would eventually find us and you would have a pound or so of salami and Colby cheese. I wonder how you always got it with no problem? You once let your joke slip when you offered Becky some Mango. She remembers trying a piece and you asking in English,
“Did you like it?”
She answered you and did a double take only to witness you chuckle at her and put your finger up saying, “Shhh”
I think you knew a little more then you lead on, but that’s what I love about you Abuela. As I sit here thinking about you I am trying to fight back my tears. My glasses are wet from the ones that got away but I have to remind myself that you are in a better place and besides; it’s your birthday. This should be a happy time so I am going to man up and smile. By the way, yesterday it was completely gloomy outside and I wondered if it was going to be nice today so that Logan could walk in the parade. It turned out to be beautiful outside and we were able to watch Logan in the parade. I think you may have had something to do with this. You made today beautiful Abuela. Happy Birthday once again and I miss and love you very much!Post Views: 20
By Ricardo — 6 years ago
With Halloween only a few days away it made me think about all the costumes and characters I’ve played over the years. If I remember correctly, almost every one of my costumes were homemade. Halloween USA wasn’t around yet and store bought costumes were not all that glamorous. I mean, if you wanted to have an awesome Halloween costume you made it. For me it was almost like Christmas because my mom wouldn’t show my siblings and I the end result until it was finally ready to go. She had to hem different parts of the costume here and there but it was only a section at a time. When it was finally done it was like opening a present on Christmas morning.
I remember one year I was the headless horseman. To make the costume work my mom cut a hole out of an old Pampers box for me to wear over my head. There was a liner around the bottom so that my neck wouldn’t get shredded and holes up top so that I could see and breathe. I wore one of my dad’s button-up shirts and a cape wrapped around the top to give it that “headless” effect. It turned out great and my mom received a lot of compliments for it too. I was also Spot from the old 7up commercials, Dracula, and many more but the best homemade costume I ever had was the year I was Raccoon Mario from Super Mario Bros. 3. I was around 10 or 11 and the game was epic. I was addicted to it and that’s what I wanted to be for Halloween. The costume had everything! I was the happiest kid around with the coolest costume. Many years later my eldest son was Luigi from Super Mario Bros. We were both around the same age and what gets me the most is that we have not seen each other in years and that’s what he chose. I have not had any interaction with him, which if you have read my previous posts you would know why, since he was almost 2 years old. He would have had no knowledge of me being Mario when I was his age. What are the odds huh?
Homemade costumes just seem to complete the fun of Halloween. Sure you have the candy and the parties but making your own costume just tops it off. Retail stores offer some fancy costumes now but some of them are just too expensive. It almost takes away from the creativity of it all but it’s the convenience that sometimes gets the best of us. One of the best costumes I’ve seen comes from my wife. One year she made a costume for our son and my eyes exploded when I saw the end result. I was seriously jealous when our son had it on because I wanted a costume for myself. Now if you didn’t know from my previous posts, I’m a huge Mega Man fan and if you don’t know who that is then Google it or dust off your old Nintendo and go buy the game. When Mega Man 3 came out a new character named Proto Man was introduced. I told my son Logan about this character and after we played the game he was hooked. When my wife asked him what he wanted to be for Halloween he chose Proto Man. It was a tricky costume to complete but Rebecca did an excellent job with it. It was complete with an arm cannon and helmet and like I said before, I was very jealous.
So what were you growing up? Did your parents make your costumes or were they store bought? I think the only one I had as a kid that was store bought was a Charlie Brown costume and although I probably thought it was great back then, it looks pretty cheap to the standards of today. I guess it was cool either way but it would have been even more cool if I had put a sheet over my head and cut out several holes like Charlie Brown did in the cartoon. Comment below and let me know what you were growing up. I’d like to read about how creative everyone was back then and today. Have a great time Trick or Treating and Happy early Halloween to everyone from Jabber Log!Post Views: 19
By Ricardo — 6 years ago
Lately I have been talking about the good and the bad of 911 dispatch. Today I would like to talk about the funny stuff that happens. This is the stuff that no one hears about unless you’re a co-worker or a friend who has heard or read our stories. I know I have written about a few already but here are some more to tickle your funny bone. When you think of 911 dispatch you think about emergency calls, police, ems, and the fire department. The majority of the calls we get on 911 are non-emergency. Most of the people who call on 911 with a non-emergency call will ask for the non-emergency number but we take their call on 911 either way. They are going to get us anyway so we take it. Those are the nice people. We also get calls from people who start yelling and swearing at us because they’re upset with their neighbors dog running in their yard and tell us to just get someone out there before they shoot it. These people are not nice and are ones that we talk to almost every other day.
The frequent callers are also the ones that make my job interesting and funny. I remember dealing with a couple who were always calling about their arguments. Every time the officers went out there they would end up clearing the address without anything being resolved. Now, it wasn’t because the officers didn’t do their jobs, it was because the couple kept saying that they were fine and didn’t need our help. Well, one day I took a call from them and I was speaking to the soon to be ex-husband who I will call Jake. The poor guy was upset because his wife, who I will call Emily, was fed up and ready to move out. Before I move on I want to make sure you understand that I’m not trying to be a jerk here. No domestic situation is ever funny but sometimes the information is misunderstood and you just have to go with the flow and laugh it off. I could hear Emily yelling in the background saying that all Jake cared about was their little girl. I figured she was talking about their daughter but I was wrong.
“Sir, are you ok?”
“Where is Emily at?”
“She’s at the house and I’m at the end of the driveway with our little girl waiting for the officer.”
“Ok, so whose all involved? It’s you, Emily, and…”
“Our little girl. She’s so upset.”
“Yeah? How old is she?”
“She’s almost 5 years old sir.”
“Yeah! You just wait until the officers get here! I’m outta here”, Emily yelled in the distance.
I started to hear a yelp or crying of some sort.
“Sir is that your daughter crying?”
“Yeah…you said you were with your little girl.”
“Oh…no she’s not my daughter. She’s my dog.”
EGG ON MY FACE! The whole time I thought this was the guys daughter and it was actually his dog. I could hear it yelping more and more and Jake began to sniffle as well. What else could I do or say?
“Sir are you ok?”
“Yes, but my little girl is upset and I’m getting upset as well.”
I took a deep breath and went for it.
“Well sir, the officers will be there soon. Just hold her and comfort her. Let her know it will be okay.”
“It’s ok honey. Everything will be alright.”
I couldn’t believe it worked. At first I wanted to hold up the phone so that I could chuckle. I mean, why would I tell the guy to comfort his dog? It seemed hilarious but it actually worked and Jake, as well as his dog, were able to calm down. Calls like this one can go either way. You can say something that will ultimately help or you can say something that will make you feel like a jerk. For example, I have taken calls where I…well, let me put it in dialog form. It will work better that way.
“Can you hear me? Hello, are you there?”
“Yes, I can hear you now. I think someone is trying to break into my house and my dad is at work.”
“Ok, where is your mom at?”
“Um…she died a few years ago.”
D’oh! This is the kind of conversation that sucks because you’re thrown off your game and you think for a moment that you just jacked up your call.
“I’m really sorry.”
“Oh it’s fine. You didn’t know she was dead. I do miss her though.”
So now the caller is thinking about her deceased mother instead of the person who is breaking into the house. Another example comes from a call that I posted where I thought I was speaking to a Carl and it turned out to be a Carol. Calls like this are very funny but it’s only afterward that you’re able to laugh. At the moment of FAIL there is no time to laugh. One can only apologize for the mistake and hope for the best. There are also calls where we speak to the disturbed. These are the calls that take good speaking skills and customer service. When you take a call from someone who hates you for no reason you have to take it like a professional. Let’s look at some dialog.
“911 where’s your emergency?”
“Hello? What’s your address?”
“You don’t need my address! You just need to listen!”
“Ok sir, take a deep breath.”
“I will take nothing! You need to copy down this number and call it! It’s a matter of national security man!”
I didn’t know what to think at first. The guy was calling from a pre-paid phone and had no GPS coordinates so there was no way for me to locate him.
“Yes sir, go ahead.”
He gave me the number and I could hear him huffing and puffing.
“Now! You need to call this number and tell them they are trying to hurt the President!”
“Sir, what number is this?”
“It’s to the Whitehouse man! You need to call them!” *click*
The guy hung up on me and I chuckled a little. He called a few more times and yelled at me like you wouldn’t believe. What else could I do but laugh after each call. Think of Sam Kinison yelling at you over and over for no reason and saying things that would make the devil blush. That was my night and when I finally got the chance I called the number.
“Whitehouse switchboard how may I direct your call?”
I was speechless…
“Hi…umm…I wasn’t expecting anyone to answer the line.”
“Well my name is Ricardo with 911 dispatch and there was a guy calling about…”
Before I could go any further the operator said the guys name.
“Yeah that’s him.”
“Oh yeah, we’ve taken several calls from that guy. He’s harmless.”
We shared a chuckle and hung up. I couldn’t believe that the guy actually called the Whitehouse with the stuff he was telling me. I got a few more calls from him over time but in the end he was able to get the help he needed. It’s the calls like the ones I have mentioned that make my job so interesting. I have dealt with every type of call you can think of. It takes thick skin, good customer service, and common sense to do what I do but the most important thing you need is a good sense of humor.Post Views: 55