Hello everyone! Within the Trenches is back with episode 53 featuring Ed, the Director of Bartholomew County 9-1-1 Center and President of Indiana NENA. The show is recording on location from the Marriott East in Indianapolis, Indiana for the annual Indiana NENA conference. In this episode Ed shares his dispatch experience, switching from dispatch to being an on the road state trooper and eventually becoming the director at Bartholomew. This is just one of several episodes coming up this week from the Indiana NENA conference so stay tuned for more.
Episode topics –
- Ed’s start in dispatch and switch to law enforcement
- Dispatch training
- How officers would benefit from sitting in dispatch
- Continuing education through NENA