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By Ricardo — 4 years ago
During the week of 12/13/2012 I was sketching in a notebook. I had a lot going on during that time. I was well into my Masters program, studying, working in dispatch and trying my hardest to be a good father and husband. As I continued to sketch I began to reflect on a new project I was working on. The project was a new podcast named after a written segment on my blog. I was nervous about launching my Kickstarter campaign. What if I couldn’t make my goal? What if it was only something I thought was a good idea? I continued to sketch and think. My co-worker Whitney walked into the room I was in and I asked her what she thought.
“I like it but the symbol makes it look like angry eyebrows.”
She handed me some reports I had printed out and we both laughed as she walked back out of the room. I stared at my sketch for a while. Finally, I added “9-1-1” to the upper right part of the vital sign. I called Whitney again and she told me that it looked good. The sketch was the logo for Within the Trenches. Although I was nervous as hell I was determined to make this project a reality. A few days after completing the logo I launched my Kickstarter campaign on 12/13/2012.
I went through a lot during that time. Planning a campaign is no easy task and promoting it is even bigger than the planning stage. Once it’s out there you have to make sure it remains in the public eye without spamming. The campaign started out strong but hit a snag. With 8 days left I had only reached $330 of the $1,500 needed to fund my campaign. I continued to promote and on January 3 2013 episode one of the podcast was broadcast live on Ustream. The episode was a hit! More pledges came in and with 36 hours left in the campaign I had received $660. I was scared. I felt like I wasn’t going to make it.
With those 36 hours left I sent an email to Gary Allen of Dispatch Monthly. I told him I wasn’t looking for money, just help with spreading the word. He helped me out and in 24 of the 36 hours left in the campaign I surpassed my goal. I remember sitting in the living room with my daughter Lola as she ate lunch. I kept refreshing the page to see if I had made it. I received a text message from my good friend and co-worker Trista that read,
“I just bought a shirt. Congrats!”
After a huge pledge from my now employer, the shirt pledge/reward was worth $25 and that was all I needed to hit the goal. I refreshed one last time and sure enough Trista’s pledge put me over. I jumped in the air with my arms up and yelled, “Woo!” as I hit the ceiling. Lola threw her arms up as well and laughed. I went to work a few hours after that for the second episode of the show and I was greeted by my co-workers with a grand applause. I was smiling from ear to ear and I remember trying to hold back my emotions because I wanted to cry from being so happy. That moment of triumph was great!
It’s been just over a year since I launched my Kickstarter campaign. 2013 was a big year for me. The show blew up and continues to grow. I spoke at Michigan’s NENA conference, made an appearance at the Mini-C conference in Boca Raton, Florida, brought the show to NENA’s National conference, recorded a part in a documentary that features hotlines and call takers in all types of jobs, recorded a segment for A&E’s Panic 9-1-1 and landed an amazing job working on the other side of 9-1-1.
Between Whitney and I, we have interviewed dispatchers from all over the United States and areas such as Australia, Canada and Ireland. It’s been an amazing year and I know that 2014 will be even bigger. I’m grateful for the support and continued support you have given me throughout this adventure. It means a lot to me. The show will continue to tell dispatch stories from those who have lived them. We are also going to educate the emergency services community as well as the public. With Google+ Hangouts serving as an open forum of 9-1-1 professionals we are going to grow and expand.
If you take anything from my experience this last year it is this, “If you put your mind to it, you can accomplish anything.” Thanks Doc Brown. Your words have always stuck with me. Well…you’re a character in Back to the Future and I love the movie so…well anyway, the quote is true. YOU CAN DO ANYTHING! Just grit your teeth and work hard for what you want. I’m living proof. Hmm…I think I just wrote the last page of my book. Anyway, here’s to a new year, cheers!
(Make sure to comment below and if you want to be on the show email us at firstname.lastname@example.org)Post Views: 37
By Ricardo — 2 years ago
Welcome to an all new episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. In this episode I spoke with the first recipient of the Within the Trenches Continuing Education Scholarship. Her name is Leslie, a Telecommunicator, CTO and 2016 recipient of the Mary Antley Telecommunicator of the Year Award. She dispatches out of New Hanover County in North Carolina and it was an honor to have her on the show. We recorded live from the Indiana Convention Center for the 2016 National NENA Conference & Expo. This episode is sponsored by NENA and INdigital – A leader in Next-Gen Core Services.
I was given an opportunity three years ago to bring my newly created podcast to the National NENA conference in Charlotte North Carolina. It changed my life in so many ways. I told my wife that one day I would pay it forward and I did that by creating a scholarship that would send a dispatcher to the national conference. There is so much to say about Leslie but I would rather you hear her story in her own words. Once again it was an honor to have her on the show and I see big things coming in her future. Keep doing what you do!
As always if you have any questions or would like to be a guest on the show send an email to email@example.com.
Episode topics –
Post Views: 63
- How Leslie started out in dispatch
- Early phone calls
- A call that changed her life
- Mary Antley Award
- And more
By Ricardo — 6 years ago
Happy Friday folks! We’re just one day away from the Christmas weekend and I am stoked like you wouldn’t believe! This is going to be the first time in a very long time that I have spent both Christmas Eve and Day with my family since working in dispatch. This year I won’t have to worry about opening presents at 5:30 in the morning, eating breakfast with the family, and then crashing out in order to go back to work at 5pm. No sir, not me, not this time. I can now relax and sleep in if I want but I’m a kid at heart so I will be up early and ready to open up some presents. The tree will be lit and the holiday fun will be in full swing. The only thing missing as of right now is snow. Yep, I said it. There is no snow on the ground and I live in Michigan! What the heck is up with that? I’m hoping for a Christmas miracle here. It just isn’t the same without a little snow on the ground, you know? It just adds to the Christmas spirit but if it doesn’t snow then I’m good either way. I’ll be with my family and that’s all that matters.
Now, if you’re like my family you’ll have a movie or Christmas music playing in the background while opening presents. There are many movies out there but our favorite plays on TBS for a 24hr marathon. I’m sure you know what it is but if you don’t we like to watch, “A Christmas Story”. The movie is not only funny but it takes me back to when I was a kid and the hijinks my siblings and I used to pull on my parents in order to solidify our choice for presents. The movie follows Ralphie, who longs for the perfect present; an official Red Ryder Carbine-Action Two-Hundred-Shot Range Model Air Rifle. Throughout the movie Ralphie does what he can to convince his parents to consider this present but no one can see the logic in it. Ralphie even asks Santa, the big man himself and even he turns him down.
“Santa Claus: How about a nice football?
Ralphie as Adult: [narrating] Football? Football? What’s a football? With unconscious will my voice squeaked out ‘football’.
Santa Claus: Okay, get him out of here.
Ralphie as Adult: [narrating] A football? Oh no, what was I doing? Wake up, Stupid! Wake up!
Ralphie: [Ralphie is shoved down the slide, but he stops himself and climbs back up] No! No! I want an Official Red Ryder Carbine-Action Two-Hundred-Shot Range Model Air Rifle!
Santa Claus: You’ll shoot your eye out, kid.”
That is the greatest scene ever! Can you imagine seeing Santa as a kid and he turns down your request for a present with,
“You’ll shoot your eye out, kid.”
I would be devastated but towards the end of the movie Ralphie gets his prized possession and while target shooting outside he happens to hit himself in face just under his eye. As he scrambles to save himself from having his gun taken away he comes up with a story, like any kid would do, and says that an icicle fell and hit him. It was perfect and something I could see myself doing at his age. The movie is a great choice for the holiday’s but if you’d rather find something elsewhere you can search the TV Guide Channel for more family favorites or you can visit the site below. It breaks down a list of only Christmas themed movies that will air over the weekend and what channel to find it on. Merry Christmas my fellow Jabber Loggers! Keep reading and if you happen to get a BB gun for Christmas just remember to be careful because, “You’ll shoot your eye out, kid.”
A Christmas Story excerpt source: IMDBPost Views: 61