Good afternoon and welcome back to another episode of Within the Trenches. This is going to be the second and final episode recorded during the 9114911 conference held at the Naperville, Illinois Marriott. In this episode I got the chance to speak to Kelly, CEO of Success Communications Inc. She shared her vision of this one of a kind motivational conference geared towards the most important part of the 9-1-1 world, the true first first responders, the dispatchers. It was an excellent time and the first conference where I truly felt inspired to do more in the 9-1-1 community.
This episode is a must listen so check it out and share it. As always if you have any questions or would like to be on the show you can send an email to firstname.lastname@example.org.
9114911 Conference – Web
Episode topics –
- Kelly’s vision
- Preparation for next year
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By Ricardo — 6 years ago
Good morning everyone! It has been a while since I posted an episode but I have been busy like you wouldn’t believe. Working the private sector has been fun, rewarding and busy! In this bonus episode I talk about what has been going on in my life, my personal dispatch stories that made me cry and what it has been like to transition from the hot seat to the 9-1-1 office chair. New episodes will be recorded weekly once again so stay tuned! As always you can email the show at email@example.com. Also don’t forget to check out The Nocturnal Dispatcher at the links below.Post Views: 368
By Ricardo — 7 years ago
Good evening folks. It’s been a while since I’ve written a post for “Within the Trenches”. As you may know, I am a supervisor for a 911 center. I’ve taken many calls that you wouldn’t believe and others that would make you cringe. The work my fellow co-workers and I do is accomplished by a level head, common sense, a stern voice, thick skin, and nerves of steel. It’s not often that those who work in dispatch, or within the trenches as I call it, receive a lot of kudos. Now, it’s not because we don’t do a good job. We do an excellent job but it’s not always noticed in the media. Amongst our own we give many kudos. When it’s recognized out of the workplace it’s something to be shared.
With that said I have shared stories of horror, sadness, and triumph. I have given shout outs to those in the field as well as those within the trenches. Tonight I would like to continue that by sharing a story that is all over the news and for good reason. A member of my team did something extraordinary today. Around 7a.m. a 25 year old man lead police on a high speed chase. The males family was worried about his well being and called police for assistance. The description of the male and what he was driving went out to area agencies, but once he was spotted the chase was on. It had begun in Holland and worked it’s way into Allegan County. Around the time the chase crossed the county line, the male called 911. Tammy, one of my team members, answered the call. After speaking to the 25 year old, she was able to convince him to not only slow down but to pull over and place his hands on the steering wheel so that officers could help him. An intense and dangerous situation ended peacefully without anyone getting hurt.
I imagine the feeling within dispatch was intense. The intensity of the room can be compared to bracing yourself and slamming the gas pedal. It may sound odd but it’s the only way I can explain it for those who have never experienced the art of a 911 Dispatcher. For those who have experienced work within the trenches, well…you know exactly what I mean. When a situation is at it’s most intense, we take our usual “A” game to the next level. We are calm, smart, and ready for anything. I have worked with Tammy for a long time and I am proud to work along side her and the rest of our co-workers. Great job to everyone who was involved with this call and Tammy…you make up all of which stands for the title of this post. Nerves of steel, voice of reason.Post Views: 486
By Ricardo — 7 years ago
In my previous post I spoke of the melon or wobble heads of West Michigan. They have been said to live in the woods of Laketown Township by the Felt Mansion. It’s a story that has spread across the area but another story amazes me for it’s connection to the ruthless gangster, Al Capone. Growing up I heard of the Yellow Motel within the Pullman area of Allegan County. It was said to be haunted by the murder victims of Capone. The gangster and his men would frequent the Yellow Motel back when he was in power. There were underground tunnels as well as a pit of quicksand where his victims were left to be swallowed by the land. Years later, the stories of a ghostly car that crashes in the area as well as white dogs guarding the area continue to be a topic of interest. I’ve driven down the back roads of Allegan County but I’ve never witnessed anything. I suppose it’s because it was never at night…well, I have been there at night but I was in a different area. So how true is this story involving this motel and Al Capone?
According to Charlotte Weick who wrote on the topic for Advance Newspapers, “Witnesses claim to have observed an unearthly yellow glow around the ruins of a former resort in the Allegan Forest and others report being chased by white dogs near the ruins. Others report a blue motel that transforms to a sickly yellow.” The story of white dogs is one that I have heard before. Back when I was in high school, a cousin of mine told me that he and some other friends drove out to where the Yellow Motel was located. He said that they pulled up, left the lights on to the car, and began walking towards the motel. He said that the lights turned off and all they could see were red eyes. He said that they ran back to the car and when they turned the lights on a white dog jumped on the hood. He said that it took a minute for the car to turn on but once it did they took off and the dog disappeared. There are more stories that relate to the Yellow Motel other than the one of Al Capone.
Tonya Howe, a Yahoo Network Contributor, also wrote about the Yellow Motel. “Ken, a friend of mine, was renting it when my husband and I dropped by for a visit, however, Ken was not home. As we drove around the circle driveway a lady looked out the window at us. When I later told Ken about this, he told me he lives there alone but that the lady watches him when he is mowing the lawn as well.” I can’t imagine seeing this let alone living within the motel when it once stood. The stories are almost unbelievable but if it was haunted, where did it all start? Howe states that, “It is said a young couple honeymooning there caused the hauntings to begin when the groom, discovering his bride not to be a virgin, killed her and threw himself out the window.” It would be something else to find out the truth behind the Yellow Motel but I think it’s the mystery that keeps the story going. The motel burned down in the late 90’s. Some say it was vandalized, but others think it was the ghosts that haunted the motel. “I stopped to talk to the renters who were going through the rubble”, said Howe, “they indicated they felt the fire was set by the ghosts and that it was not their first attempt to set the place ablaze.”
So what really happened at the Yellow Motel? What really happened at the Felt Mansion and is the Dunes Correctional Facility the site of the mysterious Junction Asylum? Both stories require more research. I would love to head out to both spots and do some recording. It’s definitely worth a try. I’m sure that the ones who know the truth behind both stories are long gone but what if? What if someone has evidence? Something the county doesn’t want people to know about in reference to The Junction. Maybe someone has actually seen the underground tunnels around the Yellow Motel. The quicksand might still be there, and maybe, just maybe, the white dogs are still guarding the area. Please comment and if anyone has further information, I’d love to discuss it.Post Views: 823