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By Ricardo — 7 months ago
“To walk among heroes”
Guest blog post –
Written by –
Billy Short – Technical Trainer with RPSS
It was the last class of my training assignment for a PSAP in Louisiana. The training part of my class was over, so I broke into my post class “appreciation speech.” Since becoming a technical trainer for 911 dispatchers, my eyes had been opened to things that I guess, I had always taken for granted. I shared with the class how that I, as a citizen, truly appreciated the work that dispatchers perform. I had come to realize that most dispatchers were never truly recognized, or honestly appreciated for their work. I shared with them how that I had come to believe that they were the “first”, first responders. I had witnessed many community organizations and churches having appreciation events for other First Responder heroes, but I noticed that the members of the dispatch teams were never given a seat at that table of honor.
I shared how that now, I somewhat understood the roller coaster of emotion that a 911 calltaker could be on, simply by answering the next ringing telephone. I knew that one minute they would be able to feel their blood pressure rise in aggravation to a caller wondering when the electrical power would be restored to their neighborhood, or a caller wanting the phone number to the local tax office. To answering the next call and experiencing the desperate cries of a mother that had just pulled the lifeless body of her toddler from a swimming pool. I shared with the class my appreciation for their professionalism when taking a call from someone who just seemed to be having a difficult day, and needing to complain to someone, to the next call from someone that is having the absolute worse day of their life because their mate of 52 years was lying in the floor unresponsive.
I thanked them for doing the often-thankless job of giving CPR instructions over the phone until EMS arrived at the scene. I thanked them for trying to comfort a scared child, who left alone in the house, hears a scary noise outside. I tried my best to express my love, admiration, and appreciation for the job that they do, day in, day out, around the clock, and through the holidays. I also extended to them my friendship. Even though it would probably be limited to social media, or text messaging. I told them that if they ever needed someone to listen, someone to pray for them, someone to talk to, that I would be willing to be that guy.
I ended my speech with another, heart-felt “Thank You!” After the group began to file out of the room, one guy, kind of hung back a little. I could tell that my “speech” was having some sort of emotional effect on him. When the room emptied, this hulk of a dispatcher walked up to me, with tears now beginning to roll down his face, he asked if he could give me a hug. Of course, I obliged, and bear hugged him right back. With a soft voice he began to thank me. He simply stated that the job had begun to get to him, and that he didn’t know if he could keep going on. But that my speech had reminded him that it wasn’t a job that he performed. It was his calling! He told me that he was fired up and ready to get back out onto the floor and be the professional, the call-taker, the first responder that he was called to be. By this time, tears were in my eyes. I thanked him for sharing part of his story with me. And I thanked God for the little part that I had played in this First Responder Hero’s life calling!
Through social media, I found out a few months after that day, that my dispatcher friend had gotten off work, went home, went to sleep, and never woke up again. I felt the tears coming again! That scene at the door of the training room played back over in my mind. I felt an unexplainable sense of loss. That may sound strange. I had only spent a few hours in a training class with him. I never knew his life story. I never knew his family. I never knew his favorite food or color. But in his death, I knew that the world had lost a hero. To some, he was just a voice on the other end of a phone line. To some, he was just somebody that answered phones for a living. For some, he was just an operator that would give out a phone number. But I can’t help but believe that there were countless people whose lives had been saved, broken hearts comforted, and fears calmed, by this straw haired colored man. I believe that there were firefighters and police officers, that were made heroes of situations because this dispatcher sent them on their way. I believe that the world was a better place, and a safer place because of a that faceless voice on the other end of a mic, or telephone. And I believe that a dispatch team, lost a brother, that could never quite be replaced. And to me, I am reminded that my job is more than a job. It is a calling. A calling to walk among heroes! A calling to play my part in the training of giants! I want to be the best trainer that I can be, so that heroes and giants can be the best dispatcher that they can be!Post Views: 1,198
By Ricardo — 7 years ago
I realize this post is a day late but I had to write something for Tech Thursday even though it’s Friday. So while searching for interesting topics I found an article on Mashable with crazy predictions for 2012. I laughed at a few of the predictions but a couple of them really made me think,
“Could this really happen?”
Like anything in our ever changing world, anything CAN happen. The article from Mashable contains 6 crazy predictions for 2012 and although I will not go through all of them, I will touch on the ones that peaked my interest the most. The first prediction involves SOPA and the Internet. If you do not know what SOPA is you need to educate yourself and Google it. In short though, SOPA stands for “Stop Online Piracy Act”. It may sound great to some but in all honesty it’s nothing but bad news. I posted on it a few weeks ago and you can read it by clicking here. The politically driven folks are trying to pawn this bill off as a way to protect creativity and ones property but in a sense it does just the opposite in reference to creativity. If this bill were to pass we would be screwed. The way we use the Internet would literally change over night and free thinking creativity, which is supposed to be protected by this bill, would be destroyed and taken away from us. To give you an idea of what it would be like I want you to think about how you use Facebook. You log on, see what your friends are doing and a song pops in your head. You go to YouTube, find the video and post it on Facebook for all to see. Pretty normal right? Well if SOPA passes a few things could happen with the previous scenario. If you posted the video on Facebook and the owner felt that it was harming their best interest a complaint could be filed against you. It would be removed, you would probably pay a fine and SOPA wins. The scenario could very well happen but I think money also plays a factor here. Facebook is worth billions so it’s possible that the law would only fall on smaller fish that are on their way up. It’s almost like a drug dealer who has made a deal with the law. They protect each other and if smaller dealers come into play they tell the law and the law takes them out in order to protect the bigger player.
So after my somewhat short explanation, here’s prediction #3 from Mashable’s, “6 Crazy Tech Predictions for 2012”.
“Myopic congressman and a distracted president take the Stop Online Piracy Act and pass it into law. Designed, at least according to the bill, “To promote prosperity, creativity, entrepreneurship, and innovation by combating the theft of U.S. property, and for other purposes,” SOPA has an almost unprecedented chilling effect on the web. Thousands of U.S. sites shut down, other larger ones continue, but are now full of boring pap that could never be misconstrued as content piracy.
Content creators of all stripes are so unsure of what will be labeled piracy they struggle to create anything. By the end of 2012, however, an underground Internet (The UnderWebs) arises. It’s full of unfettered communication and content, and slowly but surely, millions of web surfers around the world begin using it instead of the government-policed Internet — a platform that dies a sad, quiet death in 2018.”
How crazy is that prediction? It almost gives off a Demolition Man vibe with “The UnderWebs” idea. It’s definitely crazy to think but it’s a possible scenario that we will all have to face if the bill is passed.
The next predication involves Honda’s Asimo robot. Have you ever heard of this? Does it ring a bell? It’s rather amazing what the people over at Honda have been doing in the robotic humanoid department. Asimo is a robot that is designed to help accomplish things around the house for the elderly, disabled, and others. It can do many things and as years pass, Honda’s creation continues to evolve. I first saw a commercial for Asimo back in 2003. I believe it was a Super Bowl spot and it only aired once. The commercial showed Asimo walking around the house but I believe it only showed its feet. It then switches to a shot of a garage. As the door opens it reveals a small robot. A paper boy passes by and throws a newspaper that lands in the driveway. Asimo walks out towards it, picks it up, and waves. I was floored when I saw this. I thought it was the greatest thing and I immediately began to research Honda’s Asimo. After reading what it could do I thought of the robot maid from The Jetsons. If Honda can accomplish all of their goals involving Asimo, I think it could make a difference in the lives of those who need constant care.
With that said, here’s prediction #6 from Mashable.
“Japanese auto manufacturer Honda shocks the world by unveiling a fully operational, $1,999 Honda Asimo Home Helper Robot. Like the Asimo we’ve seen in product demonstrations and on YouTube, “Home Asimo” can walk, run, jump, make coffee and sandwiches and, as we soon learn, clean toilets. Honda sells a stunning half million units before August, 2012. The most startling news, though, comes when one Home Honda robot in Dearborn, Michigan turns on its family’s computer and signs itself up for Twitter and Facebook. By December, more than 300,000 of the robots have been destroyed or returned.”
This prediction is funny but with that much artificial intelligence it could possibly happen. Asimo could very well join forces with Xbox’s Kinect and rule the world for all we know. Google is using facial recognition on Google+ and our tech dreams and fantasies continue to come true. 2012 is definitely going to be a year where tech goes beyond the scope of imagination so look out. Make sure to check out Jabber Log for more Tech News and other fun topics. You can also follow us on Twitter at @JabberLog and make sure to check out Mashable for everything social and tech media.
Source: “6 Crazy Tech Predictions for 2012”Post Views: 179