Welcome back folks! This is episode 89 of Within the Trenches. In this episode I got to speak with guest regular Rob McMullen, director of Vigo County 911 out of Indiana and current North Central Region Director of NENA. We chat and listen to 9-1-1 calls including one on the late great American Dream Dusty Rhodes. We also share some information on our upcoming class at the National NENA Conference in Denver next week. It’s called, “A Day In The Life of Text to 9-1-1.” You don’t want to miss it! If you are going to be there, make sure to look for us on Tuesday around 4 p.m.
Also make sure to check out our sponsor Agency360! Their customizable web-based field training software supports the CTO program and the on boarding of new dispatchers across the country to improve consistency, access, and efficiency in documenting their training. For more click on their image below.
Episode topics –
- 9-1-1 tapes
- Dusty Rhodes
- “If they shoot you call us back with that information”
- News story of female faking a kidnapping over text
- And more
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By Ricardo — 4 years ago
Welcome to episode 97 of Within the Trenches. A few days ago I received numerous tweets and Facebook messages asking if there was going to be a Halloween themed show. I thought about it and thought about it and finally decided I would do one. I was trying to figure out what I was going to do and a good friend of mine told me about some creepy and scary 9-1-1 calls she heard from a YouTube channel. I checked them out and they are pretty crazy. They reminded me of when I was in dispatch and the crazy stuff I would hear so I decided to use the tapes. I will give full credit to those who put the calls together below so make sure to check them out for other videos.
I want to make sure that everyone knows that I am not making light of the emergency situations. The calls are meant to educate and show the reality of 9-1-1 dispatch. Others may have a dark sense of humor and if you do well, that usually means you have worked or know someone who has come from the chair. At the end of the episode you will get to hear about some new things going on with the show and a scholarship I want to put together for the 2016 National NENA conference. I’m currently looking for sponsors so if you want in on it please let me know.
As always if you have any questions or would like to be a guest on the show, send an email to email@example.com.
- My haunted house
- B&E and Attempted B&E while I was at home with my family
- Within the Trenches Dispatcher Scholarship
Mr. Nightmare YouTube Channel – 6 Shocking & Freaky 911 Calls
- Elderly Female calls 911 to report a suspicious subject outside her home.
- Chimpanzee attack
- Weepy voice killer
Post Views: 533
- Man living in Washington describes what sounds like Bigfoot
- Kid who calls 911 to report killing his mom and sister
- Stalker call where caller was armed
By Ricardo — 7 years ago
Ever since Within the Trenches was funded through Kickstarter there have been several niche Facebook pages that have helped in spreading the word on the show. One of those pages is The Cool Kids of 9-1-1. The people who run this page are also involved in many different aspects of the 9-1-1 profession. One of those aspects is a mini conference or “Mini-C” and it’s that time again folks! The South Florida 9-1-1 Dispatchers “Mini-C” has returned and is now in its fourth year. This mini-conference and precursor to National Public Safety Telecommunicators’ Week will take place on April 1 – 5 at the Boca Raton Police/Fire/9-1-1 Training Center 6500 Congress Avenue –Auditorium– Boca Raton FL 33487. The “Mini-C” will include classes that range from crimes in progress, active shooters and 9-1-1 risk management.
According to their official flier, the conference is “uniquely funded so that Attendee Cost is $0.00 FREE for all 9-1-1 Professionals who work in Palm Beach County! *Registration required before March 15th 2013*” Now, just because this is being held in Florida, doesn’t mean that you can’t attend. The flier goes on to say that, “Outside-the-County 9-1-1 Professionals and invited guests may register their interest now to be considered on an available-space basis. These registrations will have attendance confirmed by email on March 18th 2013 (2 week notice] So if you want to take part in this conference you need to get cracking folks! For more information on the Mini-C and The Cool Kids of 9-1-1 follow the links below.
Mini-C | Details PDFPost Views: 474
By Ricardo — 2 years agoOne of my admins on this page is currently working in Florida and is preparing for Hurricane Irma with her crew at her PSAP. This is an honest look at what she is experiencing. Please read, share and sending prayers and good vibes to you my friend.Written by: Daphanie Bailes – Within the Trenches Admin, In Between the Chaos columnist for IAED & Senior Telecommunicator and Communications Training Coordinator for Martin County Fire RescueTaming TerrorPacing, singing, joking, making lists, wishing for the 911 lines to ring just to keep from watching the Weather Channel over and over and over…..all ways that I have attempted to keep myself focused and not think about the impending bitch of a hurricane named IRMA. “♪♫Waiting is the hardest part…♫♪”How can I not think about it? Like many of my co-workers, I have children and my husband is essential personnel. I just want to stay home with my munchkin and play trucks on the floor, to be there to hold him when he’s scared, for my spouse to hold me when I can’t hold back the constant level of anxiety that threatens to boil over at any time… Think about something else, think about something else…Did I pack him enough clothes, diapers, wipes and toys? UGH!With the recent devastation from Hurricane Harvey, no one is taking any chances with IRMA. Florida has not seen a storm of this magnitude since the 1920s. Nine MILLION people expected to be without power for an undetermined amount of time. Holy crap! Well that doesn’t make me feel any better. My phone is BLOWING UP! Text after text arrives from worried family. “Don’t risk your life for a job.” “Get out of there!” But this is what we do. We help people before we help ourselves. We wait until well after the storm passes to check on our own homes, to hear from our own families.I try to remain positive during the thick of it all to help my team mates, to try to take their minds off the worries that we all share. I am grateful. We are in a secure facility. We have electricity and access to food. We have a ton of Law Enforcement and Fire Rescue family to lift us up and help us if things don’t turn out so well. We have done all we can to prepare and what will be, will be. “♫♪ Let it be, let it be…♪♫”I know the worst is still yet to come. I know there are people who are going to catch this storm worse than we will, but we are here. We are here to answer the calls, every day, through the storm and after. To be a light, a calming voice, an avenue to hope and help. To have the patience of Job and the wisdom of Solomon. We are expected to hold it all together when the world is falling apart. Again, that is what we do.Post Views: 541