Hello and welcome to episode 93 of Within the Trenches. I am back from the national NENA conference that was held at the Colorado Convention Center in Denver. It was an excellent week of networking, learning, presenting and podcasting. In this episode I got the chance to speak with Andrew, an instructor with Public Safety Training Consultants.
This is a very short and sweet episode that I hope you enjoy. I usually record a longer episode but Andrew was about to give a class at the conference. I am going to get a hold of him for a much longer episode in the future so stay tuned for that.
As always if you have any questions or would like to be a guest on the show, you can send an email to email@example.com.
Episode topics –
- How Andrew got into dispatching
- What it was like for him
- A brief overview of the class he was teaching
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By Ricardo — 3 years ago
Hello and welcome back to another episode of the Within the Trenches podcast. It has been about a month since the last episode and to keep it short, I have been all kinds of busy. Most of my time has been spent on work projects but I have also done a few side projects including logo design and web design. It has been fun because I love what I do but now that the main holidays are over I can get back to the show.
With that said I have been looking back at some of my earlier blog posts and I realized that many of you are probably unaware of these posts because they are buried within my blog. The posts contain many calls I’ve taken and I have decided to turn them into episodes. Now you won’t have to search for them and read them, you can simply listen to me read over the entries and fill you in on what I was thinking at the time.
I hope you enjoy this episode and as always you can email the show at firstname.lastname@example.org.
Episode topics –
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- An update of what I have been up to
- Poo Guy story
- Ride alongs
- Robotic Domestic with Spam
By Ricardo — 7 years ago
If you didn’t know, the world was supposed to end this past Saturday. Although no one believed it to begin with I bet some of you were thinking about what you might do if in fact the world did end. I know I thought about what I might do or say. So what would you have done? Stop reading and sit a minute. Think about everything you might have wanted to do, if you were able to, in those last moments.
Had it been the end and there were only a few moments left, I would pray with my family. I would tell them that I loved them very much and then I would have packed them into our car and drove about ten minutes south of where I live. In those final moments I would drive to see my son Richie. If I had one shot I’d go and speak to him. I’d introduce my wife as well as his younger brother and myself.
There would be chaos all around us and I know that his family would want him for themselves. Who could blame them, I know I would want the same but in this scenario I would be a fool not to go and say something to him. He’s eleven years old and since the last time I saw him I have practiced over and over what I would say to him. Had it been the end and we were face to face for at least one moment, I know that my over practiced speech would not work. No amount of practice would help in that situation whether it is the end of the world or not.
I honestly don’t know what I would say. I can only imagine that I would be vomiting words of nonsense and my emotions would be in overdrive. As I type this it is hard to imagine what it would be like. I get nervous just thinking about it. If I had that chance I would take it. I’m a stranger to my eldest son and in those last moments I would blurt out who I was and that I wanted to see him. I would take the chance at sharing a hug before the world ended and I would hope and pray that the blood ran deep enough that he would feel it. That he would know I was who I said I was.
Had Saturday been our last day on Earth, this is what I would have done. I would have taken my family to meet Richie. Although you don’t know me Mijo, I love you. Until that day my son…Post Views: 35
By Ricardo — 4 years ago
During the week of 12/13/2012 I was sketching in a notebook. I had a lot going on during that time. I was well into my Masters program, studying, working in dispatch and trying my hardest to be a good father and husband. As I continued to sketch I began to reflect on a new project I was working on. The project was a new podcast named after a written segment on my blog. I was nervous about launching my Kickstarter campaign. What if I couldn’t make my goal? What if it was only something I thought was a good idea? I continued to sketch and think. My co-worker Whitney walked into the room I was in and I asked her what she thought.
“I like it but the symbol makes it look like angry eyebrows.”
She handed me some reports I had printed out and we both laughed as she walked back out of the room. I stared at my sketch for a while. Finally, I added “9-1-1” to the upper right part of the vital sign. I called Whitney again and she told me that it looked good. The sketch was the logo for Within the Trenches. Although I was nervous as hell I was determined to make this project a reality. A few days after completing the logo I launched my Kickstarter campaign on 12/13/2012.
I went through a lot during that time. Planning a campaign is no easy task and promoting it is even bigger than the planning stage. Once it’s out there you have to make sure it remains in the public eye without spamming. The campaign started out strong but hit a snag. With 8 days left I had only reached $330 of the $1,500 needed to fund my campaign. I continued to promote and on January 3 2013 episode one of the podcast was broadcast live on Ustream. The episode was a hit! More pledges came in and with 36 hours left in the campaign I had received $660. I was scared. I felt like I wasn’t going to make it.
With those 36 hours left I sent an email to Gary Allen of Dispatch Monthly. I told him I wasn’t looking for money, just help with spreading the word. He helped me out and in 24 of the 36 hours left in the campaign I surpassed my goal. I remember sitting in the living room with my daughter Lola as she ate lunch. I kept refreshing the page to see if I had made it. I received a text message from my good friend and co-worker Trista that read,
“I just bought a shirt. Congrats!”
After a huge pledge from my now employer, the shirt pledge/reward was worth $25 and that was all I needed to hit the goal. I refreshed one last time and sure enough Trista’s pledge put me over. I jumped in the air with my arms up and yelled, “Woo!” as I hit the ceiling. Lola threw her arms up as well and laughed. I went to work a few hours after that for the second episode of the show and I was greeted by my co-workers with a grand applause. I was smiling from ear to ear and I remember trying to hold back my emotions because I wanted to cry from being so happy. That moment of triumph was great!
It’s been just over a year since I launched my Kickstarter campaign. 2013 was a big year for me. The show blew up and continues to grow. I spoke at Michigan’s NENA conference, made an appearance at the Mini-C conference in Boca Raton, Florida, brought the show to NENA’s National conference, recorded a part in a documentary that features hotlines and call takers in all types of jobs, recorded a segment for A&E’s Panic 9-1-1 and landed an amazing job working on the other side of 9-1-1.
Between Whitney and I, we have interviewed dispatchers from all over the United States and areas such as Australia, Canada and Ireland. It’s been an amazing year and I know that 2014 will be even bigger. I’m grateful for the support and continued support you have given me throughout this adventure. It means a lot to me. The show will continue to tell dispatch stories from those who have lived them. We are also going to educate the emergency services community as well as the public. With Google+ Hangouts serving as an open forum of 9-1-1 professionals we are going to grow and expand.
If you take anything from my experience this last year it is this, “If you put your mind to it, you can accomplish anything.” Thanks Doc Brown. Your words have always stuck with me. Well…you’re a character in Back to the Future and I love the movie so…well anyway, the quote is true. YOU CAN DO ANYTHING! Just grit your teeth and work hard for what you want. I’m living proof. Hmm…I think I just wrote the last page of my book. Anyway, here’s to a new year, cheers!
(Make sure to comment below and if you want to be on the show email us at email@example.com)Post Views: 18