Within the Trenches episode 122 is sponsored by INdigital, a leader in Next-Gen Core Services. This episode features Jennifer, a dispatcher with Ogle County Sheriff’s Office out of Illinois and show regular Rob ‘Big Mac’ McMullen, director with Vigo County, Indiana and 1st VP of NENA. Jennifer shares her 9-1-1 story, we visit a tragic homicide case out of Montgomery County, Indiana and we share some updates on the #IAM911 movement, decals and the IAED/Within the Trenches Continuing Education Scholarship. This is a must listen so check it out and share!
As always if you have any questions or you would like to be a guest on the show send an email to email@example.com.
Within the Trenches Continuing Education Scholarship Registration – Web
Episode topics –
- Update on inner ear issue and vertigo
- Update on vinyl decals
- Update on #IAM911 and Project #IAM911
- Update on IAED and Within the Trenches Continuing Education Scholarship
- Jennifer’s 9-1-1 story
- Montgomery County, Indiana Homicide
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By Ricardo — 4 years ago
I am Rob McMullen, ENP, your current North-Central Regional Director. Serving on the NENA Executive Board for the past two years has been an honor. I am pleased with the accomplishments of the association during my tenure on the board. Increasing membership and ENPs, creation of the TC Caucus and telecommunicator membership category, and attempting to standardize telecommunicator training are a few things that I think have really strengthened our great association. But there is more work to be done. I want to be a part of the future growth and enhancement. My experience has prepared me for the new challenge of running for NENA 2nd Vice President.
NENA is more than just an association to me, it is a resource and lifeline for PSAPs and telecommunicators. I recognized after attending my first Indiana state NENA conference in 2003 that NENA provided an opportunity to network and enhance training in the 9-1-1 industry. I knew I wanted to be a part of this association and their mission. I got involved in state conference planning and then ran for state office, becoming president of the Indiana Chapter in 2008. I couldn’t stop there. I attended my first national level conference and I was hooked! TDC/ODC was not what I had expected. It was a working conference and they wanted MY help. I was blown away by the opportunities to develop policy and procedures for the industry. I started in the public education and training committee; worked on joint NENA/APCO focus groups sharing 9-1-1 operational information with many private companies rolling out new products and services; chaired the devices and sensors working group and co-chaired the Contingency Planning sub-committee. I also participated in the last revision of the ENP Reference Manual. My work on national committees taught me that it is vital that the PSAP has a voice on the board. That motivated me to run for North-Central Regional Director and is motivating me to take the next step in running for NENA 2nd Vice President. I am the voice of the PSAP and I take that responsibility seriously.
NENA hasn’t only helped in my job, but also in my career. I started as a dispatcher in 1998, became a dispatch supervisor in 2003 and a center director in 2011. I believe that my NENA training and experience, ENP and CMCP played a big factor in landing the job as the 9-1-1 Director of Vigo County 9-1-1. Going from Dispatcher to Director gives me the perspective needed to act as an advocate for the PSAPs and the telecommunicators in our association, as well as for management and operations. My 17 years’ experience in the 9-1-1 industry demonstrates constant personal growth and development. I have worked in small and average sized centers and have a unique understanding of the concerns and issues facing the majority of PSAPs in North America and beyond.
I have been a featured speaker at local, state and national public safety conferences. I have had the opportunity to travel to different chapter conferences in my region and have learned that 9-1-1 works differently in different areas, but that there are many commonalities. This is a great industry full of wonderful people.
My involvement in NENA has required personal commitment and dedication, and the rewards have been great. I have developed lifelong friendships, acquired a vast knowledge of 9-1-1, enhanced my career and even honed my “people skills”. I have been a part of something great and want to continue to serve in this new capacity for NENA.
I look forward to earning your trust and hope that I can count on your vote. A vote for me for NENA 2nd VP is a vote for every PSAP in North America!
Vote for Rob herePost Views: 367
How do we curb violence in a city of innovation? We start with the youth & local community organizations.By Ricardo — 7 years ago
http://storify.com/rmIIvisions/how-do-we-curb-violence-in-a-city-of-innovation-wePost Views: 209
By Ricardo — 8 years ago
What happens to our imagination when we get older? It seems that for most of us our imagination slips from what it used to be when we were children. Sure we can still come up with some good stuff but it doesn’t match our child like imagination. Think about this; if you could have two super powers what would they be? You could have the ability to fly, invisibility, or the speed of light. Having two super powers would be awesome but when we think about what two we would want there is no quick and straight answer. As an adult we begin to think about all the pros and cons followed by going back and forth between different powers. If you were to ask your child he or she would probably get a huge smile on their face and tell you right away what they would want. Their explanation would be grand and you would be able to see the creativity and glow on their face.
Can you see it? That’s the kind of imagination I wish I had still. Listening to my son go all out with his imagination is overwhelming. And don’t get me wrong here. I don’t mean “overwhelming” as in I can’t take the rambling, I mean that it’s amazing how he thinks. It’s like watching your kid experience something for the first time. The way their eyes pop open with interest and excitement. It’s what we all used to have before the world and life took over our lives. Back when we were kids we didn’t have the worries of bills, our job, expenses, and drama. Back then we were free to imagine what we wanted without weighing the pros and cons. So how do we get our imagination back? Personally I turn to music or writing. It’s this that triggers my child like imagination. It’s not full proof but it’s just enough for me to accomplish what I’m trying to do. One song that helps me explore my imagination is “Lucy in the Sky with Diamonds” by The Beatles. Now I know you’re thinking about the hints of LSD within this song but it was actually based on a drawing of a girl that went to school with John Lennon’s son Julian. His son named the drawing, “Lucy in the sky with diamonds”. Had it not been for the imagination of Lennon’s son the song may have never been.
One’s imagination is something grand indeed. If only there was a way to keep it completely intact. For now I’m going to continue to use different methods to trigger my imagination. My children will delight me with their creative stories and thoughts and finally I will keep asking myself this question; if I could have two super powers, what would they be? How about you? What would you pick for yourself? Think about that for a while and comment to my post. If you need to take a trip to visit the imagination you once had make sure to check out the video I have provided. Besides writing and music, this video is a good way to get the job done.Post Views: 1,120