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This Smile Hurts My Face


Guest blog post by Shae, 9-1-1 dispatcher out of central Indiana

This smile hurts my face.

I sit around the table for an early Christmas dinner, quietly wondering if anyone has noticed that my smile isn’t real. I’m having trouble faking. Family and extended family are all talking at once and it’s sensory overload.

I excuse myself and sit in the living room with the kids, realizing I have more in common with them than anyone my age – we’re both not interested in “grown up” talk. The houses, the cars, the material goods – they talk about their good fortune and maybe brag a little. And I sit there wondering what families aren’t as fortunate as theirs.

I’m not trying to be a snob, I just don’t have things in common with them anymore. The houses, the cars, the material goods. I’ve come to despise holidays, for the runs I’ve been on and the calls I’ve taken. Years as a medic and now a dispatcher too, my life’s mission to serve the people has cast a gloomier view on these holiday events.

That house we passed on the way to the store is where I’ve told a husband his wife of 60 years is gone. Those crosses by the bridge are where I watched a family of four die – unable to get to them quickly enough. The bag boy loading our Christmas groceries is spending another holiday without his mother – I know, I took his call.

The nightmares I have will never end, I’ve been invited into some of the most intimate moments in people’s lives. I’ve seen pain and suffering, taking it home with me to nestle in bed, awake and scared that their fate will become my own. Worried that what’s worse, it will eventually stop effecting me and that’s when I’ll know it’s time to hang it up.

I’ve got PTSD. Those four letters are hard to say. I’ve spent time afraid that if I say it out loud, someone will question me why – and they do. I feel shame, like what I have I didn’t deserve. They think PTSD is for soldiers, and I’m just a dispatcher. I can’t begin to explain it so I shrug my shoulders and walk away, knowing that someone else’s pain and suffering is now a part of me as a person and I can’t begin to make sense of it for them.

Family gatherings like this are exhausting, for the well meaning but always annoying questions about work, about my worst call. They want to live through me, feel a thrill of a life saved but most of the stories that I carry around aren’t happy ones. No one really wants to know unless it’s a happy one. So I make something up, hoping that it will satisfy them for the moment, and it does. I can go back to sitting at the kids table, content in their chatter.

I look forward to being able to go home, and just be by myself. My own demons feel like better company sometimes. They’re familiar at least. I know what to expect. It’s not that I don’t love my family, I just can’t make them understand and that feels more exhausting to me.

So I smile, nod my head and sit there quietly just waiting to go home.

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Posted by on December 18, 2016.

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Categories: Jabber Log, The JCast, Within the Trenches

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Ricardo Martinez II is a creative individual who is using his skills in writing, design, and podcasting to tell the stories of those he works with. For 13 years he has answered the call of a 9-1-1 dispatcher. Throughout his years in dispatch he was able to go to school where he received an Associate’s in web development through Baker College, a Bachelor’s in graphic design through Full Sail University as well as a Master’s in new media journalism in March of 2013. Before starting his Master’s program he launched Jabber Log, a blog about current events and his life stories. His personal blog posts became a hit with his audience and one such post even appeared on WordPress.com’s “Freshly Pressed” section on their main page. From there his blog opened doors that included promotions for businesses, artists and musicians. Once he started his Master’s program he began doing multimedia stories that can be found on his YouTube channel. Through this program he discovered podcasting. It spawned a series that tells the stories of those in the field of emergency services. He then created a podcast version of a segment on his blog called Within the Trenches, a section of writing based on his experience as a 9-1-1 dispatcher. He launched Kickstarter campaign to raise $1,500 for the equipment needed for a show that would feature the stories of 9-1-1 dispatchers. The campaign was funded and can now be found at www.thejabberlog.com. His goal is to tell the story of everyone he meets. “I believe that everyone has a story to tell. I want to do everything I can to bring that story to life.” – Ricardo Follow these links for Ricardo Martinez II and Jabber Log! Twitter | Facebook | Google+ |  Linkedin Email me by using the form below! [contact-form-7 id=”1296″ title=”Contact form 1″] Relatedmore →
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