Episode 134 of Within the Trenches features Caroline Burau, 12 year 9-1-1 dispatch veteran and author of Answering 911: Life in the hot seat and Tell me exactly what happened. In this episode Caroline talks about how she got into dispatching, 9-1-1 calls that stuck with her, her inspiration for writing and much more! I also make an announcement that I have been holding back for some time and it’s an amazing one. This episode is one you don’t want to miss so please listen and share. Below you will find some links to Caroline’s social media and website.
As always if you have any comments, questions or you would like to be a guest on the show send an email to firstname.lastname@example.org.
Episode topics –
- Caroline’s 9-1-1 story
- Early calls
- Writing, publishing, healing
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By Ricardo — 6 years ago
Allegan, Mich. – West Michigan has recently been hit by a heat wave. Mlive.com reported that, “After a string of scorching days, the National Weather Service is reporting the average high so far this month at 96 degrees.” With that average it has been hard to do anything, but even in a limited capacity, the Allegan County Sheriff’s Department K-9 Unit continued to train as normal. The K-9 Unit of Allegan County, according to allegancounty.org, states that, “The K-9 Unit is comprised of four dogs and their K-9 handler Deputies.“ “Each K-9 is of Bosnian decent,” said K-9 Unit Deputy Dave Holmes in a recent interview with Jabber Log, he added that, “Each deputy trains at least 200 hours together before going out on the road and up to about 20 hours of training each week after the initial portion.” The training is made evident within the following images. It shows that despite the blistering temperatures, the unit continues to train to protect and serve.
(images can also be found on Flickr)Post Views: 156
By Ricardo — 11 months ago
See…I could sing a song, write an angry letter or I could send a blanket tweet, but I’m not going to do that. Instead I am going to acknowledge the bigger picture here, which are the 9-1-1 call takers and dispatchers. Now, this isn’t the first time you were denied a reclassification. People fought for this and instead of waiting on the sidelines, many of you took this fight into your own hands by joining a grassroots movement to prove the difference between clerical and protective. You poured your hearts out by sharing your stories and once you did, there was no stopping it.
The Thin Gold Line joined forces for a common goal, to show the world what you do on a daily basis. Word spread of your heart wrenching stories. Others in public safety acknowledged your importance, callers shared their stories by thanking you for your help and those in different countries joined in solidarity by sharing their own stories. You opened the eyes of millions and although you were denied again, you gained respect and recognition your way. That my friends, is something to be proud of. I don’t see today’s decision as a failure or a loss. I see it as a win because your stories made a difference. Your stories have turned the news media around from showing bad stories to recognizing what you do, what it is like in dispatch and the stress and emotional weight it includes. We know how hard this job is and now…they do too.
Although I am upset with the response regarding the reclassification issue I am damn proud of the Thin Gold Line. Your stories reached out and let others know that they are not alone. We have healed and experienced a little closure and your stories will continue to reach a bigger audience. Thank you to those who supported us since day one, to those who have shared stories and those who continue to share. The movement continues…
#IAM911Post Views: 282
By Ricardo — 7 months ago
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 177 features April, Executive Director with Jasper County Emergency Services and Eric, Deputy Director with Christian County Emergency Services and is the last episode recorded at the Missouri Public Safety Communications Conference.
Episode topics –
- A discussion of PTSD
- How to identify it
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to email@example.comPost Views: 452