Ep 137 features Ethan, a dispatcher out of NC & Within the Trenches Continuing Education Scholarship Recipient & Daphanie, dispatcher and past guest out of FL and she is also one of the Within the Trenches Podcast Facebook Page Admins. In this episode we follow Ethan’s journey into medical dispatching as well as stories from his career. As a first timer to the IAED’s NAVIGATOR conference he touches on his experience and Daphanie lends some insight on the conference, networking and a few of her personal 9-1-1 stories.
This is a must listen so please check it out and share it. To learn more about the IAED follow the links below. As always if you have any comments, questions or you would like to be a guest on the show, please send an email to firstname.lastname@example.org.
Episode topics –
- Ethan’s 9-1-1 story
- 9-1-1 calls
- NAVIGATOR conference experience
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By Ricardo — 3 years ago
Episode 100! Man oh man I can’t believe it. It’s been one crazy ride and I wouldn’t change a thing. Welcome to Within the Trenches, a podcast based on the experience of being a 911 dispatcher. I have interviewed dispatchers from all over the United States including Ireland, Canada and Australia. I have also interviewed 911 leaders, directors and 911 pro companies and organizations such as the 911 Wellness Foundation, Dispatch Magazine Online, NENA, APCO, TERT, EENA, INdigital, Success Communications, Agency360, 911Trainer.com, Avaya, The Denise Amber Lee Foundation, Xybix, Smart911, The Cool Kids of 911 and more!
I feel truly blessed to have had the opportunity to interview and meet so many amazing people. It started as a school project and blew up from there. In this episode I go back and reflect on the beginning of my journey. I play clips from episodes 1, 6 and 12 and share all kinds of stories. I hope you enjoy them and I will post links to those episodes below. Don’t forget that you have until April 15th 2016 to apply for the Within the Trenches Continuing Education Scholarship. This is a great opportunity for you to attend a national conference so don’t miss out. Thank you to everyone who believed in me and this project. I don’t plan on stopping any time soon. I see this show doing so many things in the future so stay tuned. Here’s to 100 more episodes and beyond. Cheers!
Episode topics –
- The beginning of Within the Trenches
- Episode 1 – Web
- Episode 6 – Web
- Episode 12 – Web
- I’m Abscessed with You – Web
- Visit Dispatch Monkey – Web | Facebook | Twitter
Behind the Mic: Stories from the TrenchesPost Views: 239
By Ricardo — 7 years ago
Woooooooo! Two weeks and counting my fellow Jabber Loggers! Yesterday made the birth of my daughter more of a reality. My wife and I had to meet with one of the advisors of the hospital in order to pre-register so that we did not have to do it when my wife goes into labor. The hospital is very nice and it’s pretty peaceful as well. I’m sure it won’t be all that peaceful when my wife is crushing my hand while dealing with a killer contraction but oh well. I helped make the child so I might as well take some pain as well right? We sat in the office with the advisor and we enjoyed some small talk but we quickly moved on to the good stuff. Let’s register and get to know everyone by asking somewhat awkward questions.
“So Ricardo, I see you’re a 911 dispatcher.”
“Yep, that’s correct.”
“Oh, that sounds like a very interesting job.”
“Why yes it is.”
The advisor stared at me for a moment, smiled and nodded her head. I was baffled. I smiled back and nodded my head as well.
“I bet you’ve heard it all huh? The job sounds unpredictable.”
“That it is, that it is.”
There were long pauses and I usually don’t talk about all of my calls because I have taken some horrifying ones. If you don’t believe me, click on the right side for “Within the Trenches” and you can read a few bad ones. So after a few awkward pauses we moved on. I wasn’t trying to be a jerk to her. I was just saving her mind from thinking too much about any bad call I brought up. We moved on to allergies in the family and past medical history. It was the normal routine crap but what threw me for a loop was when she asked about our race/ethnicity.
“So I see that you’re both white but do either of you have anything else mixed in there?”
I chuckled for a moment. I glanced over at my wife and then smiled. I slowly turned toward the advisor and my smile grew. Imagine the scene in the animated version of, “How the Grinch Stole Christmas” when his smile starts out small and then grows beyond belief.
“Um…well I’m actually 100% Mexican.”
“Oh!” She turned red for a moment. “Well, I thought you might be mixed because your name is Ricardo but…”
My wife and I laughed. I took no offense at all by her comment. It takes a lot to upset me and I have an open mind and an excellent sense of humor.
I laughed and said, “It’s cool. I am slightly lighter than most Mexicans and I have no accent.” I made sure to say all of this in my best announcer voice and we all shared a nice laugh about it. Then the advisor asked another question and I almost lost it!
“So Rebecca, I know Ricardo is full Mexican but do you have any Mexican in you?”
I let out a chuckle and I bit my tongue. Seeing how she was pregnant I could have busted out several cracks but I held back. I glanced at my wife and she gave me the, “Don’t you dare joke right now” look. I’m sure she would have laughed but I let it go. The registration ended with a tour of the birthing center and I was impressed. The best part, for my wife that is, was that she may have a room with a jacuzzi. Now from what I saw, it looked pretty sweet. Are there any mom’s out there that had a chance to use one? If so, let me know what you thought about it. There is just a short time left and Lola Mae is on her way and I’m stoked! Can’t wait to meet you baby girl!Post Views: 359
By Ricardo — 3 years ago
It’s time for a giveaway. This will be the first of possibly four giveaways depending on how well the first one goes. This will be for a vinyl decal of your choice. I have Dispatch Love and Sons or Daughters of Dispatch. If this goes well then I will do another but the second will be for a t-shirt and I have four designs to choose from.
How do you win? You have to watch the video. Thanks!Post Views: 232