Episode 150 features Don, a Dispatch Manager at Sonoma County SO and Lee Ann, Dispatch Manager with Marin County SO out of California. In this episode we follow the 9-1-1 stories of Don and Lee Ann from the beginning to present day. We talk about the calls that stick with a person and those that can make or break ones career. This episode was recorded live at the National NENA conference in San Antonio, Texas and is a must listen.
As always if you have any comments, questions or you would like to be a guest on the show send an email to firstname.lastname@example.org.
Episode topics –
- Don’s 9-1-1 story
- Lee Ann’s 9-1-1 story
- 9-1-1 calls that stick
- 9-1-1 calls that make or break a career
- Don’s life size pic of Rob
- And more
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By Ricardo — 7 years ago
June 19 2012, Governor Rick Snyder signed four bills that would ban synthetic drugs. This would include Spice, K2, and Bath Salts. But what took so long for the powers-that-be in Michigan to finally decide that enough was enough? HuffPost Detroit states that, “after local protests and several tragedies linked to ‘synthetic marijuana,’ Michigan Gov. Rick Snyder announced he will sign into law a package that would ban K2, Spice and other synthetic drugs including “bath salts.” One said protest was held in the city of Zeeland where two moms organized a protest in front of a local business that was carrying the product.
The tragedies surrounding the drugs included an incident in Miami, Fla. that made national news when bath salts, according to nbcsandiego.com, had “been linked to behavior behind multiple attacks that some have labeled ‘zombie apocalypse’.” Locally the incidents involved fatal overdoses and murder. According to HuffPost Detroit, “several tragedies, including a Bloomfield Township teen’s reported fatal overdose on synthetic marijuana and its alleged involvement in the case of Tucker Cipriano, who is charged with murdering his father.”
On the streets, police officers were left to battle an unregulated drug. Detective John Paul Damveld, drug investigator for the West Michigan Enforcement Team responded to Jabber Log in an email stating, “My opinion is that they have a larger reaction to these drugs, which usually causes hallucinations. One occasion led to a motor vehicle crash involving no injuries but both occupants believed they were severely hurt.”
While it was reported by mlive.com that a bill spearheaded by Lowell Republican Sen. Dave Hildenbrand was sent to the “state House for consideration,” a local outcry, as reported by HuffPost Detroit, “caused communities to enact their own bans and protest gas stations where the drugs were being sold.” With all this going on, one would ask why it took so long to pass a law banning synthetic drugs? In a recent interview with Jabber Log, Allegan County Sheriff’s Deputy Morgan Sullivan stated,
“Because these are synthetic drugs, lawmakers would make drug 1403-7 (a bath salt) illegal, so the manufacturers would simply change a molecule in 1403-8 maintaining the same effect but 1403-8 isn’t illegal. You know how long it takes to pass a law? Lawmakers couldn’t keep up.”
With a ban finally in place, mlive.com reported, “smoke shops, party stores, and gas stations in Michigan are clearing the products off their shelves.” In order to keep storeowners on the right side of the law, mlive.com reported, “The Michigan State Police has launched the “K2 is not OK” campaign to warn store owners that selling spice or bath salts will be illegal July 1. Distribution of the drugs carries a 7-year felony penalty under the new law.” How banning synthetic drugs will impact local communities is unknown but the main factor, according to Dep. Sullivan, is the risk.
“If there is someone that wants to use it, you can bet there will be someone ready to profit from it. On the plus side, most of the danger from those listed drugs was their accessibility. The deterrent now is the fact that you have to be willing to take much more of a risk to make it, sell it, buy it, and use it.”Post Views: 288
By Ricardo — 7 years ago
How many of you have gone out to a bar for a good time? How about with a group of friends? I’m sure we all have at one time or another but how many of those bar nights ended in chaos? Can you count those nights on one hand? Now, I’m not trying to judge anyone here and say that anyone drinks too much but what I’m getting at when I ask about chaos is the always popular bar fight. So let’s run through it, shall we? You start out good and everything is going great but by the time last call comes around, some people seem to be pissed off and ready to fight. So what do you do? Do you jump in or do you step back and let them go? I guess it all depends on the situation and I don’t think it’s funny for anyone to get hurt but sometimes…sometimes the story behind it all is too funny to resist writing about and laughing.
So let’s take a trip back in time. A time when social media was not king, a time when Nextel reigned supreme. It was back in the winter of 2001 when I worked for a small police department in Florida as a 9-1-1 dispatcher. I used to ride along all the time with one of the female officers. The town was small so not a lot went on but there was a small dance hall where Mexican dances were held every weekend. We went there all the time to break up fights but there was one incident that I will never forget. It was a Saturday night and we were called out to a disturbance. We were hauling butt to get there and when we pulled in the officer I was with got out to help with crowd control. I sat there as people ran out of the dance hall and at the end of the group was a security guard and someone bleeding from the nose. I had to chuckle a little at the chaos but what I saw and heard next made me laugh so hard I about peed myself.
In back of those two was another guy. He was walking by himself and seemed to pose no threat to the people ahead of him but out of the corner of my eye I saw another guard who ran out with a can of pepper spray and nailed the non-threatening man directly in the eyes. The guard then went to the guy ahead of him and sprayed him as well. I quickly put two and two together that the men that were hit were the ones who had been fighting, but why spray the guy that wasn’t doing anything at the time. I was confused as it happened but the man who was calm screamed out as his eyes burned out of his head. Picture a monk walking out of a building and being pepper sprayed. The man could only yell out in agony…and in Spanish.
“¿Por qué Dios! ¿Por qué”, or “Why God Why!”
I shouldn’t laugh but it was funny and a crazy sight. I mean, the guy wasn’t doing anything and he gets sprayed before the guy in front of him who was actually trying to pull away from security. And then to hear him yell out to God was the funniest thing but in Spanish it made it even more funny. The night definitely ended in chaos but the chaos was hilarious! Another incident that happened was more recent. It was the night I graduated, so it was about 3 weeks ago or so. My siblings and I had gone to a bar on the water with a couple of their friends called, “Old Man Franks”. The place was somewhat of a hole in the wall type bar but those are always the best right? It looked like something Captain Hook would be proud of and the people who were there fit right in. The night was pretty good but as time progressed some people were obviously on edge and upset. At one point I found myself playing the role of peace maker between a friend of mine and a group of ladies who were ready to cut him because they thought he was trying to cut in line at the pool table. Luckily they understood my broken Spanish and everything was good.
The end of the night was a bit different. As people enjoyed the last half hour of the bar being open, a couple of girls were talking smack to each other. There were two security guards there and one of them told them to take it outside. Around that time my party was ready to leave. I remember hearing the girls outside scrapping and one of the security guards ran passed us with a quickness. He had ninja like movements and we got out of his way. The guard pulled out his pepper spray and nailed both females and they began to scream! I swear I heard one of them yell,
I could be wrong though. I could have been just hearing things since I had a couple drinks but it was funny either way. Now as crazy as that sounds something worse happened. As I walked towards the parking lot I noticed that my brother was walking out of the bar. One of the girls who had been sprayed was walking back in and bumped into him. She pressed her face against his chest and began to cry. Now let’s think about this situation. I mean, what would you do? Would you push her off or awkwardly comfort her? Well my brother decided to be a gentleman and decided to comfort her. It was very brief and he moved on. What sucked was that since he had been sweating from being inside the hot bar, he needed to wipe his face off. Well he ended up wiping his face with his shirt and guess what was on it? Yep, you guessed it…
“What the $%#& is on my face!? It burns and…”
“Oh $h%^! I bet it’s the pepper spray from that girl man”, I responded.
“God, I can taste it!”
In the beginning it was funny but after we found out that my brother was feeling it too it sucked. Do you have any awesome stories of this nature? If you do I want to read them! In the end, fights are fun to watch but when the pepper spray comes out you better watch out. Sometimes the chaos ends with someone getting hurt and that’s never a laughing matter but sometimes they don’t. Sometimes they end up being hilarious and when added together, pepper spray and bar fights equal a winning combination.Post Views: 391
By Ricardo — 4 years ago
Guest Blog Post by Samantha, Dispatch Supervisor at Fenton PD, MI.
When I first started dispatching I had no idea what I was getting into. I had no idea the array of emotions and tasks I would face, the tribulations and triumphs, the joy and the sorrow. I never knew I was getting on the biggest roller coaster of all. I soon figured it out though. I learned to hate the lows; negative coworkers, bad morale, citizens taking their bad day out on me and the days where you just don’t feel cut out for the job. But oh how I love the highs; the adrenaline of working a good storm, a chase or a structure fire, a thank you from a stranger or being acknowledged for a job well done.
Unfortunately the job takes a toll on all of us, both physically and emotionally. For myself, the physical is more frustrating. With two kids under the age of 5 my life outside of work can be hectic. Throw in my husband’s busy schedule and goodbye gym time, hello 15 extra pounds! I started doing lunges and squats at my desk in a last ditch effort to do SOMETHING.
Then something amazing happened. Kelly Rasmussen, CEO of Success Communications Inc. said they needed speakers for a new conference, a conference that would be all about 911 dispatchers. 9114911. Anyone who has met Kelly or Michelle or taken a Success class knows that when it comes to motivating they’re the best in the business. I decided to take my newfound curiosity and pitch it to them. I offered to talk about the negative side effects of a sedentary lifestyle. Imagine my surprise when Kelly emailed to tell me she loved the idea and wanted me to speak at the first motivational conference dedicated to 911! I started to anxiously compile information for my presentation and what I found FLOORED me. I knew my diet included way too much fast food and pop and way too little exercise but I had no idea that one of the most detrimental things I was doing was something else entirely. I was sitting. All. Day. Long. I read studies and health journals and health blogs. Did you know that sitting too much could increase your risk for diabetes, heart disease and depression? Did you know that it could shorten your life? We’re supposed to be saving lives not shortening our own! According to one study the average American sits 6-8 hours a day. The average dispatcher (according to a small study I conducted) sits more than 10 hours per day. If the average American cuts that time in half they can add 2 years to their life. TWO YEARS! Imagine what dispatchers could add if we got up and off our butts!
Luckily for us this is so easy to fix. STAND UP! 80% of the dispatchers I surveyed have stand up consoles in their center. Standing up with minimal movement burns 2 ½ times more calories than sitting and helps fight the risks associated with sitting. For those who want to kick it up a notch, the answer is just as simple. There are tons of stretches and exercises you can do right at your desk (calf raises, squats and lunges to name a few.) Google, Pinterest and even YouTube are your best friends. Search “work exercises” or “stretches at your desk,” print some out and challenge your coworkers. Don’t just sit there, get up and keep taking the calls! We’re a group of people far too awesome to let sitting take such a toll on us.
To those of you who were at the conference, I hope you’re standing up as you read this (I typed it standing up!) I hope you’re making that extra effort so we can all enjoy a few more extra years when we reach that coveted retired status. Until then, ride the dispatch rollercoaster. Brave the lows, enjoy the highs and whether you’re in a rut or just love meeting other dispatchers, sign up for next years 9114911. I hope to see you all there!
For more check out “9 exercises to do at your desk.”
(Images of stretches are found below.)
Download Samantha’s PowerPoint presentation on wellness here.