Episode 150 features Don, a Dispatch Manager at Sonoma County SO and Lee Ann, Dispatch Manager with Marin County SO out of California. In this episode we follow the 9-1-1 stories of Don and Lee Ann from the beginning to present day. We talk about the calls that stick with a person and those that can make or break ones career. This episode was recorded live at the National NENA conference in San Antonio, Texas and is a must listen.
As always if you have any comments, questions or you would like to be a guest on the show send an email to email@example.com.
Episode topics –
- Don’s 9-1-1 story
- Lee Ann’s 9-1-1 story
- 9-1-1 calls that stick
- 9-1-1 calls that make or break a career
- Don’s life size pic of Rob
- And more
You Might also like
By Ricardo — 7 years ago
Hello folks! Recently I have been talking about Kickstarter and a new project I have been working on based on my Within the Trenches segment on Jabber Log. For those who don’t know about this segment, it’s based on my experience as a 9-1-1 operator. I have shared stories from the beginning of my career where the first real call I took was face-to-face when the chief was on his way out on my first night alone off training and a lady ran in yelling that her husband had killed himself. Within the Trenches has evolved over the past year with stories that have gone from text to audio and video.
This segment has been a big draw for my blog and ever since I started in this profession I have wanted to show people what we do and what we go through. With this new project on Kickstarter, I will do just that…well with your help, I will do just that. For those who don’t know what Kickstarter is, I have included an excerpt from their site. In their own words,
“Kickstarter is a funding platform for creative projects. Everything from films, games, and music to art, design, and technology. Kickstarter is full of ambitious, innovative, and imaginative projects that are brought to life through the direct support of others.
Since our launch on April 28, 2009, over $350 million has been pledged by more than 2.5 million people, funding more than 30,000 creative projects.”
With that said I am trying to raise $1,500 for the equipment needed in order to make the show come to life. There are some guidelines that need to be followed though. This project campaign will last until Friday Jan 11, 10:35pm. So what that means is that I have until that date and time to raise the funds. No one will be charged until that day but here’s the thing. Kickstarter is an all or nothing deal so if I am unable to make my goal I get nothing and you don’t get charged. This is good and bad in a sense but if it goes south then it wasn’t meant to be. Some incentives for pledging money to make this project a reality are rewards. I will provide a link that will show all the rewards offered for pledges below. The shirts with the Within the Trenches logo are already sought out so pledge while you can. Thank you very much for your consideration and help. I hope this show can become a reality and that our stories behind the mic will educate and inspire you.Post Views: 430
By Ricardo — 8 years ago
Hello everyone! It’s been about two weeks since my last post here and the break was definitely needed. I have been hard at work and between, family, school, work, and personal projects, I really needed to step back a moment and prioritize. During my break I was able to finish school and design my personal website. It will included my portfolio among other items. As of right now I have the homepage and blog portion completed. I just have to finish up on four more pages and it will be revealed to all.
All of that has lead to one thing, graduation. My school is based in Winter Park Florida so that meant I would have to take a vacation. I know, Florida is so horrible this time of year, (playful sarcasm) but I can’t miss my own graduation. The excitement of it was becoming unbearable as early as last week. As Friday approached the local news station warned of winter weather. I figured it was a crock since this winter in West Michigan has been nothing compared to previous winters. I think it has snowed maybe five or six times and even then it didn’t stay.
Friday morning, or two days ago, I woke up at 3am to get ready for work. I walked outside and it was snowing but not like I had heard. My car was barely covered and I figured my team and I would have an easy day in dispatch followed by an easy drive for my family and I. The Gods and Goddesses of winter must have heard my cocky remarks about the weather and they let us have it! Dispatch was busy with slid-offs and accidents everywhere. We had only so many officers working but we kicked ass like we always do. It also helped that my co-worker Whitney hooked everyone up with some awesome BBQ pulled pork. Although we had good food the powers that be continued to grace us with snow so our eating time was limited.
After kicking ass at work and saying my good-byes I headed home to get the family and head out on our long trip to Florida. After packing the car and getting some last minute items we were off. Our first stop was at the local BK to get some fastfood and my 6 month old daughter Lola was already tired of being in her seat. She was fussing so my wife decided to sit in back to keep her company. It was just what the doctor or Lola ordered and she was good to go. The snow was coming down hard and when we got to Benton Harbor the snow was really bad. White-out conditions and no windshield fluid made it tough but we made it out fine. At one point I couldn’t even tell where the road was.
“You should see this.”
“I don’t want to look.”
I shoved more fries in my mouth as I tried to figure out where the highway was. Luckily the smart folks at the Michigan Department of Transportation decided that rumble strips between lanes would be best. Indeed they were correct because that was the only way I knew I was within my lane. The snow was like this until we passed Indianapolis. After that the roads were clear and I was on a mission to get as far as I could before switching with my wife. Now remember in the beginning I said I woke up at 3am for work. It was almost 3am when we hit Kentucky and I was beginning to wind down. The kids were asleep as well as my wife but when I stopped to put gas in she ended up in the drivers seat. I was relieved and ready for a nap. We took off and I crashed out.
I remember dreaming something crazy and someone was pushing me. I awoke out of a deep sleep and it had been my wife trying to wake me up.
“WHAT’S WRONG!? ARE YOU OK?”
Rebecca looked at me with her eyes half open,
“I don’t think I can make it.”
“How long have I been asleep?”
“An hour or so…I think.”
I laughed and applauded the fact that she took the wheel for me.
“I’m sorry, you know that when it’s dark out I want to sleep.”
“It’s cool, I had a cat nap and I’m ready to go.”
We stopped at the next restarea and I hit the road with a bag of beef jerky and a couple cans of Red Bull. We were making pretty good time and the kids were doing great. The whole trip was pretty easy and I was proud of Lola because she hates her carseat. I don’t know if she just gets bored or if she gets hot but she will pitch a fit. Until this point of the trip she had been fine but the last 2 hours were HELL! She fussed here and there but nothing big. The traffic blew and for whatever reason the people of Florida wait a few minutes after the traffic light has turned green to take off. I mean, geez people! Punch the gas already! We were all getting hot and ready to be done. The very last leg of the trip was where Lola had had it. She definitely let us know where to put it in baby talk and when we finally reached our destination I wanted to kiss the grass and roll around in it.
It was a good trip overall but man that last part about killed us. I would like to thank the excellent people of Combos, Jack Links Beef Jerky, and Red Bull. Without your contributions to society I would have not made this long trip on minimal sleep. Thank you to my family for hanging in there and we left on Friday at 7pm and arrived Saturday in Florida at 5pm. Despite everything that attempted to hold us back we pushed forward and that’s how you go from Michigan to Florida in 22 hours.Post Views: 657
By Ricardo — 7 years ago
Within the Trenches is back with episode 31! This episode was recorded at the National NENA Conference and Expo at the Charlotte Convention Center in Charlotte, North Carolina. In this episode I had the pleasure of speaking with Elise, the Executive Director of 9-1-1 for Kids. The history of the organization is revealed as well as the main purpose, which is to help reduce 9-1-1 misuse. This was an excellent episode and as you will hear in the beginning and the end of the show the music is different. This was done in honor of 9-1-1 for Kids and more information on the song can be found on their website by following the links below. This episode is packed with information and as always you can email the show at firstname.lastname@example.org.
Episode topics –
Post Views: 363
- The main goal of 9-1-1 for Kids
- The importance of public education
- Awards given for 9-1-1 heroes
- 9-1-1 stories involving child heroes