Ep 157 features Tracy Eldridge, 9-1-1 Operations Lead for RapidSOS. This episode was recorded live at the 2017 IPSTA conference at the Crowne Plaza in Springfield, Illinois. In this episode Tracy shares her 9-1-1 dispatch story, her realization of having PTSD, dealing with it and her transition from the dispatch center to becoming an Industry Partner with RapidSOS. This is a must listen so please check it out and share.
If there are any questions for Tracy regarding her training or PTSD advice please email her at firstname.lastname@example.org.
As always if you have any comments, questions or you would like to be a guest on the show email email@example.com.
Sponsored by Dispatch In Depth Podcast by IAED
Mentioned in the podcast –
PTSD BUNKER GEAR FOR YOUR BRAIN
Episode topics –
- Tracy’s 9-1-1 story
- A call with Lexi
- Battling PTSD
- Dispatch Training
- A transition to RapidSOS
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I’m sure you have all taken a random trip some time in your life and whether it turned out good or bad it was still an experience. One of my random trips includes my first Greyhound bus ride from Michigan to Florida. My cousin Mike and I started out in South Haven and the bus station was a hole where it shared a building with dry cleaners and a gyro stand. It was odd but what could we do? The up side of it all was that there was a table top style arcade game of Ms. Pacman and we played until the bus arrived. When it finally did show up we boarded and it was pretty nice. The seats were cozy and had lots of room and we felt that we were headed for a smooth trip. And…We were wrong!
Once we made our switch in Michigan City the quality of bus went down, way down. The seats were small, the bus was loud, and the stench from the bathroom was bad and it was hot. We were second guessing our decision but we proceeded with our adventure. We made plenty of stops but I want to highlight on the memorable ones like Chicago. By the time we got to Chicago we were hungry and tired. We went from a stank ass bus to a stank ass bus station. We got in line to get some food and it was set up like a high school cafeteria. We were looking at the food and it was rank! The site and quality was right out of “Rapper’s Delight”, “The macaroni’s soggy, the peas are mushed, and the chicken tastes like wood”. Yep they described it just right but the peas in Chicago had that stale smell to them and were topped with a brown film. We decided to eat burnt burgers and soggy fries and although the food sucked and the place smelled something awful there was a highlight. When we left I was looking out the window and saw a homeless man sitting out back on a recliner and he threw a thumbs up to me. It might seem sad but it was the coolest thing to me.
When we got into Kentucky the entire bus was ready to take out the bus driver. The guy was one of those people that you want to clock in the face and shout, “That’ll learn ya!” At one of our stops he tells us that he is not staying long and for us not to get off. There was an older male up front who had the type of crutches that are clasped around both arms and he said he really had to go. The bus driver yelled at him to hurry up or he would have to catch the next bus. I shit you not we were not there ten minutes and the guy shut the door and left. We were all yelling at him to stop and the guy was just walking out of the station and the bus driver yelled at us to shut up and that he warned him. We left the poor guy there and his luggage was still on the bus. We were all angry and sad but our spirits were lifted when we passed a sign on the highway that said, “Batcave next exit”. Bruce Wayne’s hideout was no longer a secret and yes this seems insensitive but what else could we do or say?
The adventure was pretty interesting and when we were in Tennessee we met a cute hippie chick that resembled Natalie Portman and she gave us her pillow. It was signed, “The Hippie Chick”. We made stops in places that one would not dare get off to have a movement for fear that Leatherface or some other oddity would come out and snatch you. The most vial of all bus stops was in Jacksonville. The food was fine and it had some old school arcade games that I used to play at Aladdin’s Castle in the Westshore Mall but the people were something odd and raunchy. We were sitting at the station and I glanced to the left and noticed a girl walking out of the bathroom. I had to do a double take on her and it wasn’t because she was good looking, it was because she walked out of the men’s bathroom. She stumbled around and appeared drunk. She wore a pink tank top and a very short hot pink skirt with black heels. I’m sure you know where this is going, or do you?
I nudged my cousin and told him to look and when we both turned to look at her again we noticed something fall on the floor. She chuckled and ran out of the station. We tried to see what it was but the janitor got to it first. We heard him gag and we stood up. The janitor was bent over gagging and shouted,
“It’s a condom!”
We laughed and watched as he tried to get it into the garbage can. At that time our bus had arrived and we had to get in line to board. As we walked up to the line we passed a lady who was passed out and laying down on the seats in the main waiting area. My cousin and I stood in line and we could hear her snoring. People were trying to wake her up and I thought they should leave her alone and let her rest but I noticed there was another reason they were trying to wake her. I focused my attention underneath the seats she was laying on and it appeared that she had an accident. Yes folks, there was a large puddle underneath her and when she finally woke she hobbled her wetness to the bathroom to clean up. We thought we had seen it all until we boarded to head to Orlando.
On our way to Orlando we met the Hamburger Guy. I have no idea what the hell his name was but my cousin Mike and I have a good reason for calling him this. Hamburger Guy (HG) was dressed in a stained muscle shirt, cargo shorts, and ratty flip flops. He sat in front of us, turned around and asked if we could smell him. We told him no and he replied with,
“Really? Wow! I only asked because I’m sweating like hell and my pits stink like hamburger.”
We busted up laughing to the point that our stomachs hurt and he said,
“Hey hey, watch this.”
He walked to the back where a girl sat and he asked her the same thing. She actually took a wiff and said she couldn’t smell hamburger but you could see on her face that she was going to blow stacks all over the bus. Finally HG went up front where an elderly man was asleep. He sat in back of him and put his arm up by the old man. HG began to fan his hamburger stench toward the face of the man and the man started twitching like he was having a bad dream. The guy must have smelled pretty bad for the old man to twitch but he never woke up. It was funny and we were cracking up. The adventure was an experience that I will never forget and although we had fun and met some interesting people, I will never ride a GREYHOUND bus again!Post Views: 11
I remember grade school being pretty fun. There was a different learning tool every year. Some seemed stupid back then but looking back at it now, I see where it helped. Some learning tools came with incentives and if it had not been for that I might not have read as much. I mean, I enjoyed reading back then but I would rather write than read. Now years later I have a 7 year old and yesterday he revealed a program that I used to participate in and it shot me back to grade school.
“I’m going to have pizza tonight”, yelled Logan.
“What”, I asked.
“Well…maybe, if that’s what we have.”
“What are you talking about?”
“I get a free pizza because of Book It.”
I chuckled at him and flashed back to my pin with gold stars and a hologram on the front of it that would switch between a book and the Book It logo. I asked him to give it to me so that I could see what it looks like now and when I saw it I was a little disappointed. Sure you still get the pizza for reading books but now it’s simply a slip of paper. That’s right, a slip of paper! Why!? What happened to the Book It pin? The pins were what made the program awesome! Well…at least it made it awesome to me. Logan was very happy about it but my wife and I lit up at the thought of our pins back in the day. We both grinned from ear to ear and you would’ve thought we were the ones getting the personal pan pizza. We ended up having pizza for dinner and I am very proud of my boy.
After dinner I started thinking about other things in school that were cool. The first thing I thought about was these inflatable figures that were used as a tool for learning your ABC’s. I thought these figures were so cool that my parents went looking for them but could not find a store that sold them. The figures had names like Mister M – Munching Mouth, Mr. B. – Beautiful Buttons, and others. If you don’t remember The Letter People then you should Google it but if you were a kid in elementary school during the early to mid 80’s then you know what I’m talking about.
Man those figure were awesome and if I remember correctly I think there were some records or tapes that included songs or skits where a specific letter person told a story or something. Next up is D.A.R.E. Do you remember this program? If so then you remember the weeks of education followed by a t-shirt, pencils, erasers, and bumper stickers at the end of the program where there was an actual graduation. Sounds like a lot but it happened. Now…how many of you graduated the program and smoked weed either way? Raise your hand if you did this. Are you actually raising your hand right now? If you are then that’s pretty funny!
I’m sure there are many more things that made school cool but I can’t think of anything else at this time. I’ll tell you one thing, I remember walking down the hallway in grade school and the fresh odor of saw dust. I remember walking to my locker and approaching a huge puddle in the middle of the hallway. As I got closer the odor was stronger and every time it was the same thing. Some kid showed up to school sick and chucked it all over the floor so the janitor would have to put this sawdust like substance over it to take away the smell. It didn’t always help but it was better than nothing. Along the same lines of gross was the fluoride that was provided in grade school. Do you remember this? When it first started we were given a small, clear, plastic cup with a light green fluoride rinse. It tasted nasty and not minty at all. It tasted more like hotdog water but there was a way to get out of it. Each cup was accompanied by a napkin. What my friends and I did was wrap the napkin around the cup so that our teacher couldn’t see it and fake the rest. It worked every time! Later on they began using a bubblegum flavor but by then I was older and the school didn’t care anymore. Either way it was all nasty and years later we find out that fluoride isn’t the best thing for us after all. Hmm….Well all of this, minus the sawdust and fluoride, made school cool. If you can remember anything from school like this then make sure to comment. If there are any school officials who are reading this then I request that you bring back the Book It pin and the Letter People! They were awesome and I think kids would dig it. Have a good one folks and happy reading!Post Views: 17
Good morning! I’d like to thank everyone for reading up on Jabber Log. A lot of new things have been added and they have been running rather smooth. The transition from WordPress.com to WordPress.org has been an experience. I lost a few things as well as the ability to automatically send out emails to my subscribers. I went from 153 to 0. I’m not sure why this happened but I still have the email addresses for everyone and I have been trying to find a better way to reach my readers. I was going to use MailChimp but through a conversation with a colleague I decided against it. A family member of mine did mention a service named TinyLetter that was recently acquired by MailChimp. The service allows for a simple newsletter to be sent out to email subscribers, and features a way to continue a discussion with those who reply to the newsletter.
I will supply a short video below that describes the service and add a link to the main page of Jabber Log for others to subscribe. This will be the first time using this service so please comment or reply when the newsletter is sent out. I want to know how well this works out. If a bi-weekly or monthly newsletter is better than an email every time a new post is added, I would like to know. The point is to keep you interested in reading Jabber Log rather than get the feeling of being spammed with post after post. For those who have recently subscribed I have added your email addresses to the list. Those who subscribed before the transition have also been added. Now, don’t think this is something you have to subscribe to. You can easily unsubscribe but know that I do appreciate your continued loyalty. If this works I will be deleting the regular email subscription and using the newsletter instead. It will feature recent posts and upcoming stories or events. Thanks again for reading and your continued support. Make sure to comment and let me know your choice or opinion on the idea of a bi-weekly or monthly newsletter rather than an email each time a post is added to Jabber Log. Cheers!Post Views: 11