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By Ricardo — 8 years ago
To follow up my previous post, I am adding a project I did for a class some time ago. I know that many of you have already seen it but for those who haven’t the video highlights two of my co-workers. I hope you enjoy it and this is just a taste of what my co-workers and I go through. I am very proud to work with each and every one of you.Post Views: 273
By Ricardo — 2 years ago
Episode 134 of Within the Trenches features Caroline Burau, 12 year 9-1-1 dispatch veteran and author of Answering 911: Life in the hot seat and Tell me exactly what happened. In this episode Caroline talks about how she got into dispatching, 9-1-1 calls that stuck with her, her inspiration for writing and much more! I also make an announcement that I have been holding back for some time and it’s an amazing one. This episode is one you don’t want to miss so please listen and share. Below you will find some links to Caroline’s social media and website.
As always if you have any comments, questions or you would like to be a guest on the show send an email to firstname.lastname@example.org.
Episode topics –
Post Views: 402
- Caroline’s 9-1-1 story
- Early calls
- Writing, publishing, healing
By Ricardo — 5 years ago
Welcome back to another excellent episode of Within the Trenches. The show has reached episode 70 and I have to admit that when I first created this show I didn’t think I would reach a number this high. I have enjoyed every moment of this and I will continue to do the show until the 9-1-1 stories run out. This is also going to be the last episode in the 2014 National NENA Conference series.
In this episode I spoke with Stacy, a dispatcher with SERESA, a central dispatch for three cities within Macomb County in Michigan and a Friends of 911 Scholarship winner. The episode could not have gone any better and it was awesome speaking with Stacy.
This is a must listen so make sure to check it out and share! As always you can email the show at email@example.com.
Episode topics –
Post Views: 487
- Stacy’s dispatch story
- Taking non-emergency calls on emergency lines
- Friends of 9-1-1 Scholarship process
- Side projects for continuing education
- Stacy’s outlook on her future in the 9-1-1 community