Episode 158 features Kim Turner, Communications Manager for San Bernardino County Sheriff’s Department in California. She’s also the President of Kim Turner LLC. In this episode Kim tells her 9-1-1 story from dispatch to a police officer and back to run a dispatch center. She shares her experience with a car accident that caused a traumatic brain injury and how dispatch saved her life. She also shares stories from two major incidents in and around her county.
This is a must listen! As always if you have any comments, questions or you want to be a guest on the show, send an email to wttpodcast@gmail.com.
Podcast Sponsor –
Dispatch In Depth by the IAED – iTunes | Stitcher Radio | Soundcloud
Guest –
Kim Turner, LLC – Facebook | Twitter | Web
San Bernardino County Terrorist Attack –
http://www.cnn.com/2015/12/02/us/san-bernardino-shooting/index.html
Episode topics –
- Kim’s 9-1-1 story
- How 9-1-1 dispatch saved her life
- The Christopher Dorner incident
- San Bernardino County Terrorist Attack
- And more…
-
Within the Trenches Ep 43
Podcast: Play in new window | Download
Good morning and welcome back! Whitney and I finally got the chance to record episode 43 and this is a must listen and watch! In this episode we sat down with our good friend Matt to talk about ridiculous calls and non-emergency calls on emergency lines. Matt is a local police officer and since we have worked with him before we felt he would be best suited for this episode. We also visit inappropriate 9-1-1 “on hold” songs and share other funny stories. Get ready to be schooled and make sure to check out our podcast promotion featuring Facebook fan page 911 Dispatches From the Edge. This page is a good mixture of humor and seriousness. It’s a place for 9-1-1 professionals to vent, network, share stories and more. Tune in next week when I sit down with Smart911 to share what they do for the public and dispatch. As always you can email the show at thejcast@thejabberlog.com. And make sure to look below because this episode comes with a video version.911 Dispatches From the Edge – Facebook
Episode topics –
- Back to dispatch traffic
- The infamous sniff
- Ridiculous calls on 9-1-1
- How Matt handles ridiculous calls
-
Within the Trenches Episode 2
Podcast: Play in new window | Download
Good afternoon everyone! The past couple days have been a whirlwind. I mean this in the greatest way possible too! Within the Trenches was the basis of my Kickstarter project and yesterday, with 38 hours to spare on the campaign, the project was fully funded. That’s right folks, the project was funded and has surpassed its goal. It happened almost overnight and I can’t tell you how happy I am. Support came out of the woodwork and once it was said and done I jumped for joy, literally. I threw my arms up and yelled, “Woo hoo!” My 16 month old daughter Lola threw her arms up and squealed in excitement.The outpour of support showed me that this is going to be an important show. It’s something that people want to hear and I am going to do everything in my power to make that possible. Your support for this project gives me a giant leap toward the overall goal. For those who are unaware, the project of Within the Trenches is based on the experience of being a 9-1-1 dispatcher. This will be done in the format of a podcast and it will highlight those that do the job and tell their story. It’s time to recognize the first “first responders” and that’s what I intend to do. Thank you so much to everyone who pledged and believed in this project. For those who pledged for rewards, those will be taken care of in the weeks to come. Please look out for an email from me soon. So, without further ado, I present to you the second episode of Within the Trenches. May you learn a lot from us; the Unsung Hero’s of emergency services.
-
Within the Trenches Ep 55
Podcast: Play in new window | Download
Within the Trenches is back with episode 55! This is just one of several episodes recorded last week during the Indiana NENA state conference. In this episode I sat down to talk with Rob, Director of Vigo County Central Dispatch and North Central Regional Director of National NENA and Terri, Director of Fayette County Communications, NENA Central Region Vice President and Director of Indiana APCO. We took a trip down memory lane while laughing until our stomachs hurt and our eyes watered and stung. It’s an episode you don’t want to miss so listen and share!For more information on Indiana NENA please follow the links below. As always you can email the show at wttpodcast@gmail.com
Indiana NENA – Web | Facebook | Twitter
Episode topics –
- How Rob started in 9-1-1
- How Terri started in 9-1-1
- NENA awards
- Continuing education for 9-1-1 dispatchers
