I started the #IAM911 movement as something small, one voice, and I asked that everyone share their stories. Once you did, one voice became a worldwide shout from the Thin Gold Line. Because of your support and passion to show everyone what you do everyday, that you do more than answer the phone, the movement exploded.
Since the beginning I have been working on pushing your stories to a bigger audience and I’m about ready to reveal the next step. It’s an obvious one and people have asked since the beginning but…well…stay tuned. The movement continues…
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By Ricardo — 6 years ago
As of today I have four shifts left in dispatch. It has been a hell of an adventure. There are so many stories and close friendships that I have made that I have lost count. Yesterday my center held an open house for my assistant director and I. It was good to spend some quality time with my second family. My director and training coordinator said a few words and we all shared in the laughter and tears. At the end of the open house we sat around and told stories. It would have been a great episode to record but the memory will remain with me. It’s hard to put what I felt into words but it was great nonetheless.
I received a few cards from my co-workers, which were great but I waited to open them until I was in the office by myself and for good reason. The kind words left me speechless and I cried a little bit. I’m happy to start my new adventure but it is also hard to say goodbye. For example, one of my co-workers was leaving and she asked if she would see us in the next couple of days and we said no because we are on the opposite side. She stared for a moment and I asked, “Is this it?”
“Yes…” she replied.
I jumped up and gave her a hug and she told me to promise to stay in touch. It was a bittersweet moment. Thank you for always making me laugh Michelle! Before that I was in the office and my assistant director walked in. She asked if I was working the following day and I told her yes but it turned out that she would be gone before I got there. We hugged and said our goodbyes. It was an emotional farewell since we were both moving on from dispatch and she had been my trainer and one of my biggest supporters. Thank you Tammy for being there for me. I appreciate it more than you know. I am honored to have met and worked with you my friend.
It’s friendships like this that make it hard to leave but it is something I have to do. Now, there are many more people I have to thank but I will leave that for my next post. As of today I have four shifts left in dispatch. I’m on the homestretch but it’s hard to say goodbye.Post Views: 294
By Ricardo — 8 months ago
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 205 is a look back at the last few months of my dispatch career and the calls I took. I recently celebrated my 5 year anniversary of my last day. It’s an episode you don’t want to miss along with a few announcements.
Episode topics –
- Back from vacation
- A look back at the last few months of my dispatch career
- Suicide call – The soon to be ex
- Suicide call – I tried to call you the day you ran your car into a tree
- Medical – Spanish translation
- And more
As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at email@example.com.Post Views: 598
By Ricardo — 5 years ago
Hello and welcome back to another episode of Within the Trenches. I’m home from a fun filled week with the 9-1-1 community of the state of Indiana. I had an excellent time and I met a lot of new people. Thank you so much for making me feel at home. The support has been great and it has been an honor to help tell your stories.
In this episode I sat down with Kevin Willett of Public Safety Training Consultants (PSTC) to talk about what he has been up to since we last spoke, his classes at this years Indiana NENA conference and where he will be next. This is a must listen so check it out and share. For more information on Kevin and PSTC please follow the links below.
As always you can email the show at firstname.lastname@example.org
9-1-1 Cares – Web
Episode topics –
Post Views: 223
- “Spirit to Serve”
- “They Said What?”
- Disgruntled employee scenario