I am excited and honored to have the 911 Training Institute as the sponsor for the month of January.
The 911 Training Institute (911TI) is founded by Jim Marshall, an accomplished licensed mental health professional, specializing in trauma exposure. In 2005, he brought his professional mental health expertise to the 911 industry. Since then, he’s trained thousands of public-safety dispatchers from police and fire agencies throughout the United States.
911TI recognizes that dispatchers perform elite work that is psychologically and emotionally demanding; they have to have elite skills and a healthy mindset so they’re not victims of the work they do. Resilient dispatchers guided by expertly designed and delivered training can master their calls, dispatch with excellence, and take great care of themselves. That’s what 911TI is uniquely qualified to deliver. Visit our website, find us on social media, and learn more about the training programs we offer.