Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 174 is a live audience episode recorded at the Missouri Public Safety Communications Conference. This episode is called “Open Mic” where we talk about the lighter, more funny part of 9-1-1 dispatch.
Episode topics –
- She’s throwing out my spam!
- What’s your last name? Browneye?
- Lewd on the highway
- Lewd in the parking lot
- And more!
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to firstname.lastname@example.org
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By Ricardo — 3 years ago
Welcome to episode 97 of Within the Trenches. A few days ago I received numerous tweets and Facebook messages asking if there was going to be a Halloween themed show. I thought about it and thought about it and finally decided I would do one. I was trying to figure out what I was going to do and a good friend of mine told me about some creepy and scary 9-1-1 calls she heard from a YouTube channel. I checked them out and they are pretty crazy. They reminded me of when I was in dispatch and the crazy stuff I would hear so I decided to use the tapes. I will give full credit to those who put the calls together below so make sure to check them out for other videos.
I want to make sure that everyone knows that I am not making light of the emergency situations. The calls are meant to educate and show the reality of 9-1-1 dispatch. Others may have a dark sense of humor and if you do well, that usually means you have worked or know someone who has come from the chair. At the end of the episode you will get to hear about some new things going on with the show and a scholarship I want to put together for the 2016 National NENA conference. I’m currently looking for sponsors so if you want in on it please let me know.
As always if you have any questions or would like to be a guest on the show, send an email to email@example.com.
- My haunted house
- B&E and Attempted B&E while I was at home with my family
- Within the Trenches Dispatcher Scholarship
Mr. Nightmare YouTube Channel – 6 Shocking & Freaky 911 Calls
- Elderly Female calls 911 to report a suspicious subject outside her home.
- Chimpanzee attack
- Weepy voice killer
Post Views: 310
- Man living in Washington describes what sounds like Bigfoot
- Kid who calls 911 to report killing his mom and sister
- Stalker call where caller was armed
By Ricardo — 5 years ago
Hello everyone! Within the Trenches is back with episode 53 featuring Ed, the Director of Bartholomew County 9-1-1 Center and President of Indiana NENA. The show is recording on location from the Marriott East in Indianapolis, Indiana for the annual Indiana NENA conference. In this episode Ed shares his dispatch experience, switching from dispatch to being an on the road state trooper and eventually becoming the director at Bartholomew. This is just one of several episodes coming up this week from the Indiana NENA conference so stay tuned for more.
Episode topics –
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- Ed’s start in dispatch and switch to law enforcement
- Dispatch training
- How officers would benefit from sitting in dispatch
- Continuing education through NENA
By Ricardo — 8 years ago
I have been reflecting on all of the calls I have taken and although I would like to keep hitting you with the crazy calls, I thought I would give you a taste of something funny. During the first year of my current career I had already taken several calls that I never thought I would take. They were bad, they were good and they were very funny. I mean, I took a call once where a man was upset because his girlfriend was tossing his Spam out of the window of his camper. Anyhow, one that sticks out in my mind is a domestic call I took. Now I know that no domestic call is ever funny but this one was odd and funny.
It was a hot summer night and there was a full moon. For whatever reason the crazy shit hits the fan but we hang in there and do what we do. I was sitting at phones and the phone rang. I had already taken call after call and when I picked this one up I immediately heard screaming. I tried to get the caller to answer me but there was just yelling in the background. After bringing my voice down to a whisper someone finally spoke. I was relieved that I was able to make this technique work but the voice was not what I expected.
When the voice asked if I was there I pictured a Speak & Spell holding a phone up to where its ears would be. All I am saying is that the person had a robotic voice and I believe this caller was a person who had a Laryngectomy and was using a hand-held talking device. It was hard to understand this person and it turned out that the daughter of my caller was simply upset because she was not getting her way. Nothing bad had actually happened and they were just arguing. What made me look like an ass was that throughout the conversation I called this robotic wonder “Sir”. Why I went with sir, I don’t know but I assumed this was a man. Well I was wrong! This person was finally fed up with the sir business and said, “Sir…I am not a sir…I am a ma’am. This thing makes me sound like a man. HA-HA-HA”. Yeah…picture that with a robotic voice and try not to laugh. I wanted to at least chuckle but I bit my lip and stayed professional. After my shift I had a good laugh and to this day I remember it and it makes me smile.Post Views: 290