Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 176 features Ashley and Jen, supervisors with Stone County Emergency Services and was recorded at the Missouri Public Safety Communications Conference.
Episode topics –
- Ashley’s 9-1-1 story
- Jen’s 9-1-1 story
- Calls that stick with you
- Name calling
- And more!
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to email@example.com
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Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 172 features Jennifer, Training Officer/Alternate Supervisor at Escambia County Public Safety, Florida.
News story – Time.com
Episode topics –
- Podcast appearances
- Jennifer’s 9-1-1 Story
- Taking calls from those you know
- Calls that stick
- A 9-1-1 call from Jennifer’s daughter
- Broward County, Florida – School shooting
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to firstname.lastname@example.orgPost Views: 415
I started the #IAM911 movement as something small, one voice, and I asked that everyone share their stories. Once you did, one voice became a worldwide shout from the Thin Gold Line. Because of your support and passion to show everyone what you do everyday, that you do more than answer the phone, the movement exploded.
Since the beginning I have been working on pushing your stories to a bigger audience and I’m about ready to reveal the next step. It’s an obvious one and people have asked since the beginning but…well…stay tuned. The movement continues…
– RicardoPost Views: 301
I am excited and honored to have the 911 Training Institute as the sponsor for the month of January.
The 911 Training Institute (911TI) is founded by Jim Marshall, an accomplished licensed mental health professional, specializing in trauma exposure. In 2005, he brought his professional mental health expertise to the 911 industry. Since then, he’s trained thousands of public-safety dispatchers from police and fire agencies throughout the United States.Marshall integrates principles of psychology with the field of emergency communications to boost dispatcher resilience and help equip them to manage unique 911 stressors. He also delivers call-mastery courses that equip dispatchers to better handle calls from people experiencing a mental health crisis. This dual approach to training helps dispatchers optimize their personal health at home and professional performance at work. 911TI offers a variety of training courses to achieve this mission: Survive & Thrive Comprehensive Stress Resilience, introductory Power of Peer Support and the Certified Peer Supporter, Certified Emergency Mental Health Dispatcher, Building LifeBridges to Suicidal Callers, Peak Performance through Optimized Home Life, Peak Performance in Managing Domestic Violence Calls, and the all new, Not “Just a Dispatcher”.
911TI recognizes that dispatchers perform elite work that is psychologically and emotionally demanding; they have to have elite skills and a healthy mindset so they’re not victims of the work they do. Resilient dispatchers guided by expertly designed and delivered training can master their calls, dispatch with excellence, and take great care of themselves. That’s what 911TI is uniquely qualified to deliver. Visit our website, find us on social media, and learn more about the training programs we offer.Post Views: 348