Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 177 features April, Executive Director with Jasper County Emergency Services and Eric, Deputy Director with Christian County Emergency Services and is the last episode recorded at the Missouri Public Safety Communications Conference.
Episode topics –
- A discussion of PTSD
- How to identify it
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to firstname.lastname@example.org
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By Ricardo — 2 years ago
Welcome back to another episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. A lot has happened in the past week. On August 24th 2016 I started the #IAM911 movement, which is an effort to assist in the reclassification of Public Safety Telecommunicators (PSTs) from “clerical” to “protective.” Both APCO International and NENA are pushing to get this passed. Public comments are open until September 20th 2016 (In the episode I mention the 16th and at the end the 20th. The 20th is the right day.)
The part of the public comments that interested me was the request for stories to show how we differ from commercial dispatchers and clerical workers. I felt that it was necessary to share stories as proof that PSTs are completely different. I shared a few stories and asked for others to share and the movement exploded. It has gone global and dispatchers everywhere are joining the movement to assist the reclassification push as well as bring to light what PSTs go through on a daily basis.
This episode has much more so please check it out and share! As always if you have any questions or you would like to be a guest on the show, send an email to email@example.com. Also remember to check out APCO International and NENA below to see where you can submit your public comments. If you want to join the #IAM911 movement you may do so by sharing a story by meme, text or video, remember to use #IAM911 at the end and submit it to Within the Trenches on Facebook or Twitter.
APCO International – Web
NENA – Web
Episode topics –
Post Views: 212
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- The #IAM911 Movement
By Ricardo — 6 years ago
Good evening everyone! This post is sort of a part 2 to my last post entitled, “Help us reach our goal.” In that post I was asking for everyone’s help to raise some extra money for the podcast. This is sort of the same but the difference is that I have launched a new campaign through a crowdfunding site called Teespring. It’s pretty much the same as Kickstarter but they work with people trying to sell t-shirts and such.
The t-shirt featured in this campaign takes a page out of the G.I.JOE book and since I’m an 80’s kid, it takes me back, but it also adds a mixture of 9-1-1 dispatch. It runs for $17 and the goal is to sell 150 t-shirts. The money will go directly to fund the Within the Trenches podcast and the new ventures we are exploring. Two big ideas are to do a mixed panel episode where police, fire and ems would be present to give a balanced outlook at what everyone does in emergency services. The second idea is to add some nice cams to do video episodes while in-house. The audio podcasts would still be there but the video would be something extra for our audience.
I will provide the link below so that you can check out the t-shirt and the campaign ends April 7 2013 at midnight. Our goal is to sell 150 t-shirts but just like Kickstarter, it’s an all or nothing venture. If we don’t make the goal, the shirts will not be made and no one gets charged a dime. It all works out pretty well but we want to make that goal or even surpass it before the deadline. If you have any questions please don’t hesitate to contact me by clicking the contact button on the left. Thanks and share the link with those you know. Cheers!
Because Knowing Is Half The Battle Campaign | WebPost Views: 203
By Ricardo — 8 years ago
As 911 dispatchers we deal with all kinds of situations. We speak to many different people and the calls are never the same. The majority of the calls we take on 911 are actually non-emergency. You wouldn’t think that when picking up a 911 call the conversation would be about loud noise from the neighbors or a horse in someones yard but it happens. When a 911 call comes in and it is a true emergency it can go to hell and fast. Being on our end of the phone we do anything and everything we can to keep our callers and emergency personnel safe. Whether we’re keeping a feuding couple separated or giving GPS coordinates to help find those in need of help, we do our best. I want to give props to those who worked in dispatch this past weekend and those who worked during the storms a couple weekends ago. I am proud to work with all of you. The video below is a taste of what we do. What have you done today?
PS. I show up in this video but I was not involved in the call featured in the video so the props go to my co-workers not me, although I believe I owe doughnuts for being on TV.Post Views: 476