Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 178 features Karin of RapidSOS and John of Hexagon and was recorded at the Iowa APCO conference.
Episode topics –
- Karin’s 9-1-1 story
- John’s 9-1-1 story
- John’s best call
- Calls that stick with you
- And more
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to email@example.com
You Might also like
By Ricardo — 8 years ago
Last night I was cleaning up and shredding old papers when I found a “good job” letter from an old supervisor of mine. I read over it and laughed out loud as I thought about this call. I dig my job and I dig helping people but some people are just crazy and well…dumb. I know this sounds bad and don’t get my words twisted but some people just don’t think about anything or what they are doing. This is especially true when it comes to those who call when intoxicated. If you would like to know an easy way to get arrested, this is one of them.
It was December 2006 around 2am or so and I received a 911 call. It had actually been dead most of the night because of the weather and people were playing it safe by staying home. Some people were out and about either way and the fun apparently had been happening at an old country bar in the southeastern part of the county. I know this because of the 911 call.
“911 where’s your emergency?”
“Uh…well there’s no real emergency.”
“Hey! You listening to me boy?”
“Yes sir, what seems to be the problem?”
“Well DISPATCHER, I was kicked out of a bar and I want you to send an officer to my house so that he can give me a PBT and prove I was not as drunk as they said.”
So…you read that right? You understood what he was looking for? I could tell that this fool was obviously drunk and he wanted me to send an officer to his home and breath test him so that he could prove he was not as intoxicated as the people at the bar claimed. Ok, we’re on the same page.
“Sir, I’m not sure that the officer is going to go out there for that.”
“What!? Do your job DISPATCHER, do your job! Get his ass out here!”
I had to hold back from laughing because I couldn’t believe that this guy was calling for something this stupid.
“Sir, I can have an officer call you if you want to know what rights you might have but…”
“NO! I pay my taxes, and I pay your salary so you get him out here! You see my address on your screen?”
“Yes sir I do.”
“Send him here now!”
The guy who I will call Punchy hung up on me and I had one of the troopers call me in dispatch. When he called I told him the situation and he said he was not going to go out there but that if he called on 911 a few more times that he would go out there for a misuse of 911.
“911, where’s your emerg…”
“HEY! DISPATCHER! He coming yet?”
“Sir, the officer is not going to go out there.”
“I pay for everything you do and I order you to get him out here now! I bet if I was dying or fighting with someone you would get someone out here right?”
“Yes sir I would because that’s what I do and besides, that’s a whole different situation.”
“I know that you asshole! Look I know this is somewhat stupid but I have something to prove here! I paid a lot of money and then they thought I had too much so that stopped serving me and kicked me out because I got mad.”
“So…you spent a lot of money, you drank a lot, and you got kicked out. Are you by yourself sir?”
“Well yeah, what does that matter?”
“So…you drove yourself home after drinking?”
“LOOK DISPATCHER, THAT’S BESIDES THE POINT! None of that matters!” *click*
I hung up the phone and laughed at the entire situation. How could someone call for something so dumb? He even said that it was dumb yet he had something to prove. Punchy called two more times and the conversations were full of him yelling and swearing at me. After the fourth time I sent the trooper a message and he said that he was enroute to the guys house.
*holding chuckle back* “Yes, sir.”
“Is he on his way?”
“Yes sir he is.”
“Good! You make sure to tell him to watch out because I don’t mess around. I’m glad you are finally doing your job DISPATCHER.”
“Oh, I always do my job sir. That’s what we do here, we take the call and serve the public. I’m sure you will get exactly what you asked for when the trooper gets there.”
“Excellent! You’re not such an asshole after all.” *click*
I hung up and waited for the outcome. I advised the trooper of what Punchy had said and he pleasantly responded with,
“Oh I’ll make sure to keep that in the back of my mind.”
The trooper had only been out there for a little while when I heard,
“Central…one in custody.”
The guy had admitted to driving drunk and I don’t know if he got pinched for that since he wasn’t driving at the time the trooper was out there with him but he definitely got hit for misuse of 911. It amazes me how dumb some people are. Even you can admit that Punchy was stupid for making this call. I never heard from old Punchy again but if you want to know an easy way to get arrested, this is one of them.Post Views: 641
By Ricardo — 2 years agoI feel good. I feel very good. Better than I have in a year and a half. As you all know I have been battling a back issue along with extreme shoulder pain and a stiff neck. It has caused problems like you wouldn’t believe. I just wanted to feel better and so, I started working on it. My doctor couldn’t tell me what was wrong and really didn’t look much into it but through some research, friendly conversation and more research I was able to figure it out and I’m on my way to recovery.How it all started…About a year and a half ago I was at work and suffered a dizzy spell. Now, I have had dizzy spells before from getting up too fast but I was standing and speaking to someone. When I went to move everything started to spin. It was horrible and I almost passed out. That weird feeling continued for a few weeks until I finally got a chance to see my doctor. The first visit lasted about ten minutes. My symptoms were a feeling of being off balance, stiff neck, shoulders, back and joint pain as well as extreme exhaustion. This was daily. My doctor told me to start taking my high blood pressure medication again. So I did…and it was horrible. The main side-effect? A dry cough and mine was crazy. Months passed but my health continued to spiral down.The daily pain was unbearable but no one could tell me what was wrong. I had blood work done, a urine test, and neurological tests because of the odd headaches caused by the tension in my neck and nothing relieved it. I was drinking more than usual because at night, I couldn’t relax due to the pain. It sucked and I travel a lot for work so at the end of the night when all my work was done and I no longer had to hide the pain I was dealing with I would relax with a cold beer. It worked but I was tired of feeling like shit. And feeling like shit daily is hard to keep up with. After a while it takes a toll. My body was breaking down and I didn’t know why.A conversation and a changeAfter almost a year of constant daily pain, not knowing what was wrong, seeing a chiropractor every other day as well as seeing my family doctor and being sent to physical therapy I had had enough. I needed to change something and I thought, “maybe it has to do with something I’m doing that is causing this?” The first thing I did was stop drinking. Within that first week my back started feeling better. I still felt like shit but not as much as before. I started doing yoga every morning. The constant stretching of my body helped out with the stiff neck, shoulders and back. My legs were getting stretched out and it was helping. I continued this but every so often I felt like crap. What was left to change?I remember a conversation with a friend and co-worker of mine and he mentioned “candida.” What the fuck is that? I know, a rough way to ask but that’s exactly what I asked when I heard this. I didn’t believe it at first but as I continued to go back and forth with my health I started to believe it more and more and I did a lot of research. As you all know I am no doctor and I do not claim to be one. Plus, my own doctor has not diagnosed this. I had to try it for myself first. Candida, according to Wikipedia is an opportunistic pathogenic yeast that is a common member of the human gut flora. It does not proliferate outside the human body. It is detected in the gastrointestinal tract and mouth in 40-60% of healthy adults. Weird right?Apparently it is more common then people would believe and everyone has it and at normal levels it’s fine but when it grows out of control it can be problematic. So when I quit drinking it helped significantly because what is one of the main ingredients in beer? Yeast. Yep, I was feeding this candida shit and it was growing out of control. But I still didn’t feel great and my aches and pains were still bothering me. So what next? I researched further on this candida crap and there is a diet, an anti-candida diet. There are many pages dedicated to this diet and it’s crazy. I say it’s crazy only because I have never done anything like this but like I said before, I was tired of feeling like shit and I needed to change.The diet consists of cutting out all fruit, all grains, all sugar and because I’m lactose intolerant, no dairy. Sugar and grains feed candida so the concept is starving it by cutting out what feeds it. Make sense? I understand it but I still think it’s crazy. All I can eat is meat and veggies. Which is good because I love meat and veggies but I can’t eat vegtables that are high in starch and I can’t eat mushrooms. I love mushrooms but it is a fungus and so is candida so it would be feeding it. Sad face! The first couple of days on this diet was hell! Quitting sugar is what I think quitting heroine would be like. I know that seems extreme but believe me when I say that it was very tough! I was craving sweets like you wouldn’t believe and that is definitely something because I’m not a sweets person when it comes to candy, cakes and such. It was more of the pop I was drinking. I was not a fun person and I was getting ready to travel for a conference too. It blew but something changed.Road to recoveryAfter a week out of state for work at a conference where I would normally eat whatever I wanted I changed, rather, my body changed. My symptoms have mostly died off. I get flare ups every now and then but they are few and I can actually take a deep breath now. Before I felt like I had something blocking me from taking a deep breath. I used to be bloated and everything would cause gas. I was uncomfortable all the time and constantly taking meds for gas and acid reflux but now, it’s gone. Back pain? Gone. Shoulder and neck pain? Stiff on occasion but nothing like I was dealing with for the last year and a half. It makes me want to cry at the thought of how it was before compared to how I feel now.I was pretty much killing myself through my diet. My body started to break down and it forced me to slow down. I needed to change something and I did. Again, I’m only two weeks into this month long diet to reset my stomach and restore my gut health but I’m feeling great. Sure…I would love a cheese burger and an ice cold coke or beer but instead it would be a deconstructed burger where there is no bun, no ketchup or mustard or cheese or pickles, just meat and onions with an ice cold glass of water. Not appealing I know but it’s for my health and mental well being. Once this month is over I can slowly introduce fruit and grains back in but slowly and eventually I can take on a burger but if I get used to this I might just stick with it. I enjoy feeling good.Survive & Thrive Fit ChallengeThis is my story and the reason why I jumped at the opportunity to do this with Jim and Ryan. My change was well on its way but I didn’t realize what I had until I was deep into this challenge. The three of us were dealing with our own issues and we thought, “if we are dealing with shit then maybe others in the industry are too.” We wanted to inspire people to do better for themselves. In this industry we do for everyone else and never think of US. With this challenge we are doing for US while pushing each other to be healthy and do what’s best for our individual situations. Now that you know my story I would love to read yours. If you would like to share you can email it to firstname.lastname@example.org or if you have joined the Survive & Thrive Fit Challenge group on Facebook then please post it there. I’m on my road to recovery and I am honored to share this journey with all of you.Post Views: 231
By Ricardo — 1 year ago
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 177 features April, Executive Director with Jasper County Emergency Services and Eric, Deputy Director with Christian County Emergency Services and is the last episode recorded at the Missouri Public Safety Communications Conference.
Episode topics –
- A discussion of PTSD
- How to identify it
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to email@example.comPost Views: 616