Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 179 features Sheila with Buena Vista County Communications (911), is the Iowa APCO Telecommunicator of the Year, and this episode was recorded at the Iowa APCO conference.
American Heart Association – (As mentioned in the episode)
Episode topics –
- Sheila’s 9-1-1 story
- Calls that stick with you
- Iowa APCO Telecommunicator of the Year Award
- And more
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to firstname.lastname@example.org
You Might also like
Good evening folks! Within the Trenches is back with episode 4 and boy have we picked up some steam since the beginning. This week I had the chance to sit down with Barry County, an Emergency Medical Dispatcher (PSAP) & AeroMedical Service Controller from Dublin, Ireland. Yes, you read that right. Barry had some excellent stories that I’m sure you will enjoy and we talked about how I was confused in the beginning with his name. I originally received a message from him on his interest in the show and being a guest. I thought he was…well I’ll save it for you to hear because it’s quite funny and I don’t want to ruin it. We touched on how social media has put major incidents in the hands of the media in seconds due to everyone having a smartphone and how the agency he works at is working on something to stop people from listening to their radio channels.
This episode is a must listen and if you didn’t already know, we have partnered up with Threadsy for a t-shirt giveaway. Check out our site for details or head over to our Facebook page. A big thanks goes out to Mark Fletcher of Avaya/E911 Talk Podcast and Spyder Harrison of SiriusXM Hits 1 for doing the intro and outro of the show. I appreciate it more than you know and as always you can email me your suggestions or if you want to be on the show at email@example.com.Post Views: 339
As of today I have four shifts left in dispatch. It has been a hell of an adventure. There are so many stories and close friendships that I have made that I have lost count. Yesterday my center held an open house for my assistant director and I. It was good to spend some quality time with my second family. My director and training coordinator said a few words and we all shared in the laughter and tears. At the end of the open house we sat around and told stories. It would have been a great episode to record but the memory will remain with me. It’s hard to put what I felt into words but it was great nonetheless.
I received a few cards from my co-workers, which were great but I waited to open them until I was in the office by myself and for good reason. The kind words left me speechless and I cried a little bit. I’m happy to start my new adventure but it is also hard to say goodbye. For example, one of my co-workers was leaving and she asked if she would see us in the next couple of days and we said no because we are on the opposite side. She stared for a moment and I asked, “Is this it?”
“Yes…” she replied.
I jumped up and gave her a hug and she told me to promise to stay in touch. It was a bittersweet moment. Thank you for always making me laugh Michelle! Before that I was in the office and my assistant director walked in. She asked if I was working the following day and I told her yes but it turned out that she would be gone before I got there. We hugged and said our goodbyes. It was an emotional farewell since we were both moving on from dispatch and she had been my trainer and one of my biggest supporters. Thank you Tammy for being there for me. I appreciate it more than you know. I am honored to have met and worked with you my friend.
It’s friendships like this that make it hard to leave but it is something I have to do. Now, there are many more people I have to thank but I will leave that for my next post. As of today I have four shifts left in dispatch. I’m on the homestretch but it’s hard to say goodbye.Post Views: 360
Hello everyone! I hope that everyone is having an excellent day. I wanted to clear up a few things with the iTunes subscriptions. I have recently split the main RSS feed into three separate ones. The reason for this is because some shows might not be suited for all audiences. There are two main shows within the JCast. The first show features the AudioVillains. This show is full of adult content, language and humor. We are three guys telling it how we see it and it’s a NSFW (not safe for work) show. The second show is called Within the Trenches and is based on the experience of being a 9-1-1 dispatcher. This is a clean show and is SFW (safe for work).
The gist of this post is that if you would like both shows you can subscribe to that feed. If you want to subscribe to one over the other then you can do that as well. I am working on adding them to the sidebar of the site and I will add them to this post. Thanks again and I hope you enjoy the JCast on Jabber Log!
The JCast (all shows)
The JCast – Within the Trenches
The JCast – The AudioVillainsPost Views: 236