Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 181 features Aaron, dispatcher with Carroll County and Cody, head of the popular Facebook Page Nocturnal Dispatchers as well as a dispatcher with Boone County out of Iowa. This episode was recorded at the Iowa APCO conference.
Episode topics –
- Aaron’s 9-1-1 story
- Cody’s 9-1-1 story
- A story of PTSD
- Calls that stick with you
- The lighter side of 9-1-1
- And more
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com
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Within the Trenches Ep 159
This episode is sponsored by Dispatch In Depth. A new podcast by the IAED. You can catch new episodes on iTunes, Stitcher Radio and Soundcloud. Ep 159 of Within the Trenches features Rachel, Public Safety IT PM with Wake County out of NC and guest regular, director of Vigo County and President of NENA Rob ‘Bigmac’ McMullen. In this episode Rachel shares her 9-1-1 story. She talks about how she started in dispatch and switched over to a Public Safety IT PM. This episode spirals into hilarity as we talk about 9-1-1 topics and listen to a news story out of Polk County, FL that will have you cracking up. It’s a must listen!As always, if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.
Podcast Sponsor –
Dispatch In Depth by the IAED – iTunes | Stitcher Radio | Soundcloud
Episode topics –
- Funny intro
- Rachel’s 9-1-1 story
- Lip cheese
- Trotting to jail
- And more
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Within the Trenches – Open Call
Within the Trenches has been going strong for 44 episodes. It continues to grow in popularity and we are doing new things. For example, we are going to utilize a popular service called Google Hangouts On Air. Now this is something we have talked about before but now we are ready to jump in and bring dispatchers together to tell their stories and share tips. Episode 45 will be done over webcam and broadcasted live over the web. It will also be available on YouTube and iTunes. Below is a look at Hangouts On Air and the concept for what Within the Trenches Live is based on.
Other things we are doing involve topic related discussions that pertain to 9-1-1. We have already touched on PTSD, EMDR, Critical Incident Stress Management, TERT and more. These episodes have been very educational and we want to continue this. Our most recent episode featured Smart911. Matt, Senior Director of Product Management shared how the company started and the benefits to dispatch and the public.
So what are we looking for?
Well, we are looking for dispatchers and 9-1-1 related companies from all over to be guests on the show. We want to tell your story! If you are a dispatch center running a fundraiser and want to get the word out then we want to help. If you have a dispatcher who was chosen as dispatcher of the year then we want to interview them and share their story. If you have dispatch related questions and are looking for answers from others who take the call you can email them to us or send us a message on our Facebook page and we can post them anonymously so that others can help answer your question. If you are a training company who would like to share techniques on active shooters or suicidal callers then we want to speak to you!
Within the Trenches is about the experience of being a 9-1-1 dispatcher. We want to share your story, educate you and help the public understand what it means to take the call.
If you have any questions or would like to be a guest on the show you can email us at wttpodcast@gmail.com.
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