Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 187 is an Open Mic episode. This episode features funny stories and blunders from 9-1-1. This was recorded at the Indiana NENA/APCO conference.
Episode topics –
- Funny 9-1-1 stories
- Open mic blunders
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to firstname.lastname@example.org
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By Ricardo — 1 year ago
See…I could sing a song, write an angry letter or I could send a blanket tweet, but I’m not going to do that. Instead I am going to acknowledge the bigger picture here, which are the 9-1-1 call takers and dispatchers. Now, this isn’t the first time you were denied a reclassification. People fought for this and instead of waiting on the sidelines, many of you took this fight into your own hands by joining a grassroots movement to prove the difference between clerical and protective. You poured your hearts out by sharing your stories and once you did, there was no stopping it.
The Thin Gold Line joined forces for a common goal, to show the world what you do on a daily basis. Word spread of your heart wrenching stories. Others in public safety acknowledged your importance, callers shared their stories by thanking you for your help and those in different countries joined in solidarity by sharing their own stories. You opened the eyes of millions and although you were denied again, you gained respect and recognition your way. That my friends, is something to be proud of. I don’t see today’s decision as a failure or a loss. I see it as a win because your stories made a difference. Your stories have turned the news media around from showing bad stories to recognizing what you do, what it is like in dispatch and the stress and emotional weight it includes. We know how hard this job is and now…they do too.
Although I am upset with the response regarding the reclassification issue I am damn proud of the Thin Gold Line. Your stories reached out and let others know that they are not alone. We have healed and experienced a little closure and your stories will continue to reach a bigger audience. Thank you to those who supported us since day one, to those who have shared stories and those who continue to share. The movement continues…
#IAM911Post Views: 361
By Ricardo — 2 years ago
Welcome back to another episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. Today is September 15th, 2016 and there are only 5 days left until the ability to submit a public comment closes. The #IAM911 movement has raised all kinds of awareness on the issue of reclassification for Public Safety Telecommunicators (PSTs) from “clerical” to “protective”, but most of all the awareness of what PSTs go through on a day to day basis. The support from the Thin Gold Line, the public, those on the road, industry partners and those in Office has been amazing!
With that said, episode 117 has a special guest. In this episode I spoke with a former Public Safety Telecommunicator and currently the U.S. Representative for California’s 35th District, Congresswoman Norma Torres. This was a lot of fun to record. She shared stories from her time in dispatch up to her current position in Congress. She recently sent a letter to the Office of Management and Budget (OMB) in reference to their decision to reject the reclassification proposal started by APCO International. It was an honor to have her on the podcast and below you will find a link to the letter she sent to the OMB, her social media and links to where you can provide information to APCO International and NENA for public comment.
We only have 5 days left so let’s push it! Continue to share your stories and go to the websites below and submit your public comment. As always if you have any questions or you would like to be a guest on the show send an email to email@example.com.
Episode topics –
- #IAM911 Change.org petition – Not affiliated with the #IAM911 Movement
- Congresswoman Torres on how she got her start in dispatch
- Letter to OMB
- What if scenario if OMB rejects for a second time
- And more…
#IAM911 – Status UpdatePost Views: 355
By Ricardo — 3 years ago
Welcome to episode 99 of Within the Trenches. I have come a long way and it is hard to believe that my next episode is going to be number 100. I am planning something great for this landmark episode so stay tuned! In this episode I did a recap of episode 98 that included some of my admins. I also gave an overview of a couple of videos we watched and I made sure to give a shout out to Heather of Absolute Photography out of Holland, MI. She made a vinyl decal out of my Sons of Dispatch – NINE ONE ONE Original logo and it looks amazing!
I asked the fans if they would be interested in one and there was a large response so I will be making them available in the next few days for purchase. The decals will be for both the Sons and Daughters logo and will cost $9.99 a piece. Now I know it may seem like a lot but a portion of the proceeds will go to a scholarship that I am working on to send one dispatcher to the 2016 National NENA conference in Indy.
Today’s guest features Sue Pivetta of Professional Pride and 911trainer.com. She is a former dispatcher, supervisor, console trainer and vocational teacher. This episode was a lot of fun and after about 3 years of trying to schedule an episode we finally got a chance to chat. If you are passionate about training or are thinking about making a move into a training position then this is the episode for you.
As always if you have any questions or would like to be a guest on the show, send an email to firstname.lastname@example.org. Also don’t forget to use the hashtag #ShitDispatchersSay & ShitDispatchersThink on Facebook and Twitter. You can mention us on Twitter with your Say or Think hashtag and we will retweet it or you can send one to our inbox on Facebook and we will post it anonymously. Check out Sue’s links below and tell her we sent you. Cheers!
Episode topics –
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- Episode 98 recap
- How Sue got into dispatch
- First night in dispatch calls
- Murder & Rape
- Shotgun to jaw call
- Training dispatch today
- And more