Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 189 features Todd, Training Coordinator with Cobb County, GA. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.
Episode topics –
- Todd’s 9-1-1 story
- From dispatch to training coordinator
- Peer support
- Technology in dispatch
- And more
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to firstname.lastname@example.org
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By Ricardo — 3 years ago
I am a firm believer that every person we meet, we meet for a reason. Whether it is good or bad, a blessing or a lesson, there is a reason. A few years ago I reached out to someone who would help shape the rest of my career. Although the good deed was small it changed everything and made a big impact on my life.
When I was in the last part of my dispatch career I was working on my Masters in New Media Journalism. At this time I was writing heavily and posting all kinds of personal dispatch stories to my blog. It had become pretty popular with those in the 9-1-1 community as well as the general public. People were learning and I was loving it but I felt like something was missing, I felt like I could do more. As I was riding on the popularity of my written version of Within the Trenches I was introduced to podcasting through an assignment in school. I fell in love with it and started a public safety series doing stories with dispatch, police and EMS.
From there I decided to turn my written segment into a podcast but it was going to take a little help from Kickstarter. My goal for this Kickstarter campaign was $1,500. It would pay for equipment, hosting and more. I was going strong with $606 early on but my campaign stalled and I was sure I would not make it. I had 36 hours left and I was freaking out. I was reading some 9-1-1 industry news at 9-1-1 Dispatch Magazine Online and decided I would reach out to the editor for help. I told Gary Allen that I wasn’t looking for money from him. All I wanted was help getting the word out on my project. Later on that day I received a response from him saying that he loved the idea of a dispatch podcast and telling dispatch stories. He wrote up a small blurb on what I was doing and also reached out to some industry partners. In 24 hours I surpassed my campaign goal.
I can safely say that if it wasn’t for Gary’s help I probably would not have made it. On top of that I recently found out that one of the industry partners he reached out to was my now boss and founder of INdigital, a public safety solutions company. I thought my boss simply found me by the article that Gary put out but Gary reached out to him. It’s awesome how things work out sometimes. Sadly, Gary recently passed away. He had 40 years of public safety background and my only regret is not having more of an opportunity to have him on the podcast to tell his complete story. I did get a chance to have him on an episode with me and it is included within this episode. We were experimenting with Google+ Hangouts Live so the audio sounds a little different but it is a good one nonetheless. Also towards the end there is about a minutes worth of music. The show doesn’t end though, I was showing Gary a video and all you can hear is the music. So just in case you listen and wonder what is going on. Below you will find a link to the video version of episode 45 with Gary Allen. I hope you enjoy the episode and please share it.
As always if you have any questions or you would like to be a guest on the show you can email me at email@example.com
I will be forever grateful to you. Your help made a huge impact on my life. I hope I am able to leave a mark on this industry the way you did. Godspeed my friend.
RicardoPost Views: 222
By Ricardo — 8 months ago
Ep 162 of Within the Trenches features Megan, alternate lead dispatcher with Cascade County, Great Falls Police Dispatch in Montana. In this episode Megan shares how she got into dispatching, calls that have stuck with her and a call that resulted in something rare in the world of dispatching. She got the opportunity to meet a caller and the callers father, a man she helped save through CPR instructions she gave.
This is a must listen! As always if you have any comments, questions or you would like to be a guest on the show send an email to firstname.lastname@example.org.
KRTV News Report –
Episode topics –
Post Views: 518
- Megan’s 9-1-1 story
- The calls you learn from
- And more…
By Ricardo — 7 months ago
This episode is sponsored by the 911 Training Institute, unique mental health expertise for the very first responder. This episode is also supported by INdigital, a leader in Next-Gen Core Services.
This episode features Leah, Deputy Director with Grand Traverse 9-1-1 out of Michigan.
As always if you have any comments, questions or you would like to be a guest on the show send an email to email@example.com.
Articles mentioned in episode –
How We Could Better Leverage Social Media During Disasters Like Harvey – Web
How social media assisted cops with the Hurricane Harvey response – Web
Episode topics –
Post Views: 425
- Leah’s 9-1-1 story
- Social media, Disasters and the PSAP
- Hurricane Harvey and the PSAP
- And more