Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 189 features Todd, Training Coordinator with Cobb County, GA. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.
Episode topics –
- Todd’s 9-1-1 story
- From dispatch to training coordinator
- Peer support
- Technology in dispatch
- And more
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to email@example.com
You Might also like
By Ricardo — 2 years ago
On August 24th, 2016 I inserted myself into the battle for reclassification. I wanted to prove how different 9-1-1 dispatchers were from clerical workers and commercial dispatchers by sharing anonymous stories from the Thin Gold Line. You answered the call to action by sharing all over the world and with a mere glimpse into a call you opened the eyes of millions. You gave a raw look into dispatch like no one has ever done before. You changed the media, the general public, Industry Partners and those out in the field. You are a vital piece of public safety and you gained massive recognition. I am so proud of each and every one of you and honored to know so many of you.
A month after the movement was born, a companion called Project #IAM911 was launched revealing the faces that make up the movement. The intent was to humanize the voice within the trenches. Hundreds of dispatchers sent in pictures with #IAM911 on their hands and signs revealing who they are and that they are human. Imagine Listening followed as an extension to the podcast sharing the stories that have been submitted for the movement saying that, “Your worst day is our everyday.” The #IAM911 movement continues to grow, stories are posted daily and as we approach the 2nd anniversary, the day we let the world know who we are and what we do, the movement will continue with a segment in the form of #IAM911 #ThisIsMe.
What I am looking for this time is a picture of you in dispatch or in every day life. I want you to share a glimpse into your dispatch experience, good or bad. Give me your honest, raw, look at what it has been like for you. Pictures have been posted as examples. Just remember to use #IAM911 #ThisIsMe. If you would like to do a team photo and share a glimpse into a team experience then please use #IAM911 #ThisIsUs. Let’s continue to show the world who we are and what we do. Let’s show them that when they hurt, we hurt. We are human and this is us.
Here’s to the coming anniversary. #IAM911 #ThisIsMe #ThisIsUs
Please send your memes to the Facebook podcast inbox, Twitter DM, Instagram DM or email us at firstname.lastname@example.org. If you do not know how to create a meme you can send your image and experience and we will put it together and post it.Post Views: 7,806
By Ricardo — 6 years ago
Good morning and welcome back to another episode of Within the Trenches. In this episode my special guest host and wife Rebecca joined me, along with Rob, Director of Vigo County 911 in Indiana and National NENA North Central Region Director. This episode covers attendee feedback of the conference, text to 911 and three very funny 911 tapes. We even pay a second visit to Rob’s wrestling persona.
This is a must listen to make sure to check it out and share. As always you can email the show at email@example.com.
Episode topics –
Post Views: 365
- Rob’s wrestling persona part 2
- Attendee feedback
- Text to 911
- 3 911 tapes
By Ricardo — 3 years ago
In this episode we follow Lisa through every rank in dispatch she held up and to the point that she left to become an instructor. Both Lisa and Ty share 9-1-1 stories from their career and let us in on what’s new at NENA and their upcoming annual conference in San Antonio, Texas.
This is a must listen so please check it out and share it. To learn more about the IAED and NENA follow the links below. As always if you have any comments, questions or you would like to be a guest on the show, please send an email to firstname.lastname@example.org.
Episode topics –
Post Views: 529
- Lisa’s 9-1-1 story
- 9-1-1 calls
- What’s new at NENA?
- Upcoming training & annual national conference