Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 194 features Lynn, Dispatch Supervisor with WestCom Emergency Communications, Iowa. This is the last episode recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.
Episode topics –
- Lynn’s 9-1-1 story
- Catching the dispatch bug
- Research Poster Forum
- And more
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to firstname.lastname@example.org
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By Ricardo — 6 years ago
Good evening everyone! Whitney and I are back with episode 12 of Within the Trenches. We postponed our interview for this week because of some issues I was having with an infected tooth and some minor oral surgery but we pulled through. This weeks episode is a bit longer than the last few but it’s definitely worth it. I can tell you that it’s amazing and you are really going to dig it! In this episode we share four different 9-1-1 tapes involving the wonders of bees, handcuffs, shrimp fried rice and child discipline.
Whitney and I add to the tapes with our expertise and humor so this is a must listen. We also answer a couple listener questions about why we continue to ask questions after we’ve been given the initial information and what we do if we take a call with a language barrier. We also touch on The Call, a new movie starring Halle Berry where she plays a 9-1-1 operator. A new flash contest is mentioned and we share an excellent deal from Success Communications, Inc. Their conference called 9114911 is coming up in October and it’s something you need to check out. When you register make sure to mention Within the Trenches and the offer within this episode and you will get a sweet deal. As always you can email us at email@example.com!
9114911 | Web
Team Coco | Halle Berry on CONAN (The Call)Post Views: 264
By Ricardo — 5 years ago
Good afternoon and welcome back to another awesome episode of Within the Trenches. It has been a pretty busy week with the announcement of Indiana’s statewide text-to-9-1-1 plan but I now have time so I’m posting a brand new episode from Indiana’s NENA conference. In this episode I spoke with Jessica, a dispatcher / CTO with Kosciusko 9-1-1 Communications. Jessica was honored during the opening ceremony with a few others where she received the Teamwork Award. Jessica shares how she got started in 9-1-1, calls she’s taken as well as the details of her teamwork award.
Make sure to check this out and share it. As always you can email the show at firstname.lastname@example.org.
Episode topics –
Post Views: 234
- How Jessica got her start
- Dispatch experience
- Teamwork Award
By Ricardo — 8 months ago
Once again I am excited to have Kim Turner, LLC. as a sponsor but this time for the National NENA conference as well as for the month of June. To learn more about Kim Turner, LLC. please read below and follow their links on social media.
Kim Turner, LLC. –
Our mission is to provide immersive, relevant training and consulting for the next generation of public safety 911 professionals and organizations.
Gone are the days of mind-numbing Power Point® slideshows with no student participation and endless war stories. Our instructors and consultants are current industry leaders and practitioners who are results-driven. We integrate proven adult learning methodologies, critical thinking, and thoughtful questioning to create rich learning environments where our students thrive in their training and development.
Our goal is for you to thrive in the classroom to better support you as a positive change agent in your organization and we accomplish this by challenging your critical thinking skills in a respectful and rewarding way. We work with the most renowned agencies in the country, small one-seat operations, and every size between. Our training is appropriate for dispatch, professional and sworn staff.
For more information –Post Views: 136