Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 195 is a recap episode. In this episode I recap the last two conferences, upcoming sessions, giveaways and our month of May sponsor Kim Turner, LLC. Stay tuned for episode 196. This will be an episode you do not want to miss!
Episode topics –
- Indiana NENA/APCO recap
- NAVIGATOR recap
- Upcoming sessions
- And more
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to email@example.com
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By Ricardo — 6 years ago
Good evening everyone! This post is sort of a part 2 to my last post entitled, “Help us reach our goal.” In that post I was asking for everyone’s help to raise some extra money for the podcast. This is sort of the same but the difference is that I have launched a new campaign through a crowdfunding site called Teespring. It’s pretty much the same as Kickstarter but they work with people trying to sell t-shirts and such.
The t-shirt featured in this campaign takes a page out of the G.I.JOE book and since I’m an 80’s kid, it takes me back, but it also adds a mixture of 9-1-1 dispatch. It runs for $17 and the goal is to sell 150 t-shirts. The money will go directly to fund the Within the Trenches podcast and the new ventures we are exploring. Two big ideas are to do a mixed panel episode where police, fire and ems would be present to give a balanced outlook at what everyone does in emergency services. The second idea is to add some nice cams to do video episodes while in-house. The audio podcasts would still be there but the video would be something extra for our audience.
I will provide the link below so that you can check out the t-shirt and the campaign ends April 7 2013 at midnight. Our goal is to sell 150 t-shirts but just like Kickstarter, it’s an all or nothing venture. If we don’t make the goal, the shirts will not be made and no one gets charged a dime. It all works out pretty well but we want to make that goal or even surpass it before the deadline. If you have any questions please don’t hesitate to contact me by clicking the contact button on the left. Thanks and share the link with those you know. Cheers!
Because Knowing Is Half The Battle Campaign | WebPost Views: 322
By Ricardo — 6 years ago
Good morning everyone! I’m writing to share something new I’m working on. Yes, I know. I’m always working on something and as you know, I dig 9-1-1. The people that do this job are hard working and amazing! It’s not a job that anyone can do. It takes a specific person to take the crap that comes from the hot seat. I answered the call for just over 13 years and loved it. In that time I received a few t-shirts that made me proud of what I did in dispatch. The only problem with them was that they were the same “general” dispatch t-shirt. I always wanted to get a shirt that was not only cool but captured dispatch humor. So I decided to make my own.
I have been floating the idea for some time and I have sold some t-shirts through Teespring but I let it go. Well, now I’m back and the first major shirt I put on Teespring has exploded. The campaign has only 12 hours left but I have added a few more t-shirts for 9-1-1 professionals and anyone who would like to purchase one. They are $16 each and my hope is to add a little touch of awesome to a profession that is superb. Check out the images below and follow the links to purchase one. If you have any questions you can send an email to firstname.lastname@example.org.Post Views: 453
By Ricardo — 4 years ago
I am Rob McMullen, ENP, your current North-Central Regional Director. Serving on the NENA Executive Board for the past two years has been an honor. I am pleased with the accomplishments of the association during my tenure on the board. Increasing membership and ENPs, creation of the TC Caucus and telecommunicator membership category, and attempting to standardize telecommunicator training are a few things that I think have really strengthened our great association. But there is more work to be done. I want to be a part of the future growth and enhancement. My experience has prepared me for the new challenge of running for NENA 2nd Vice President.
NENA is more than just an association to me, it is a resource and lifeline for PSAPs and telecommunicators. I recognized after attending my first Indiana state NENA conference in 2003 that NENA provided an opportunity to network and enhance training in the 9-1-1 industry. I knew I wanted to be a part of this association and their mission. I got involved in state conference planning and then ran for state office, becoming president of the Indiana Chapter in 2008. I couldn’t stop there. I attended my first national level conference and I was hooked! TDC/ODC was not what I had expected. It was a working conference and they wanted MY help. I was blown away by the opportunities to develop policy and procedures for the industry. I started in the public education and training committee; worked on joint NENA/APCO focus groups sharing 9-1-1 operational information with many private companies rolling out new products and services; chaired the devices and sensors working group and co-chaired the Contingency Planning sub-committee. I also participated in the last revision of the ENP Reference Manual. My work on national committees taught me that it is vital that the PSAP has a voice on the board. That motivated me to run for North-Central Regional Director and is motivating me to take the next step in running for NENA 2nd Vice President. I am the voice of the PSAP and I take that responsibility seriously.
NENA hasn’t only helped in my job, but also in my career. I started as a dispatcher in 1998, became a dispatch supervisor in 2003 and a center director in 2011. I believe that my NENA training and experience, ENP and CMCP played a big factor in landing the job as the 9-1-1 Director of Vigo County 9-1-1. Going from Dispatcher to Director gives me the perspective needed to act as an advocate for the PSAPs and the telecommunicators in our association, as well as for management and operations. My 17 years’ experience in the 9-1-1 industry demonstrates constant personal growth and development. I have worked in small and average sized centers and have a unique understanding of the concerns and issues facing the majority of PSAPs in North America and beyond.
I have been a featured speaker at local, state and national public safety conferences. I have had the opportunity to travel to different chapter conferences in my region and have learned that 9-1-1 works differently in different areas, but that there are many commonalities. This is a great industry full of wonderful people.
My involvement in NENA has required personal commitment and dedication, and the rewards have been great. I have developed lifelong friendships, acquired a vast knowledge of 9-1-1, enhanced my career and even honed my “people skills”. I have been a part of something great and want to continue to serve in this new capacity for NENA.
I look forward to earning your trust and hope that I can count on your vote. A vote for me for NENA 2nd VP is a vote for every PSAP in North America!
Vote for Rob herePost Views: 339