Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 198 features Marc, Operations Center Supervisor with Queensland Ambulance Service, Queensland, Australia.
Episode topics –
- Marc’s 9-1-1 story
- A call that sticks with him
- Differences in calls from Australia vs the United States
- And more…
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to firstname.lastname@example.org
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Good morning everyone! Ever since Within the Trenches hit its goal the show has become quite popular. With such an outpour of support it not only makes me happy but it proves how important this show is. I have been working on spreading the word on the show as well as submitting feeds in order for people to have the ability to download certain apps and stream the show over their mobile devices. As of right now there are three separate feeds. I stated this in a previous post but I wanted to state it again so that it is clear. The feeds are separated as separate categories with one being Within the Trenches, The AudioVillains (NSFW), and a feed to rule them all, The JCast. The last one holds all the shows in one. I did this because not everyone wants to hear every show and all three links can be found on the right side of the site.
With that said I’m happy to announce that Within the Trenches is not only on iTunes for subscription but on Stitcher Radio. For those who have not heard about Stitcher, it’s a free mobile app available for iPhone, Android and other mobile devices. It’s an on-demand podcast, news and public radio app. Ever since I started using Stitcher I have discovered many great shows and I highly recommend it. I will provide a video on Stitcher and a link to Within the Trenches for your listening pleasure. Thank you again for listening and this Wednesday January 16th episode 3 will be recorded. If you have any questions please contact me any time at the JCast’s official email email@example.com. If you are a fan of the show or you know someone who is, make sure to ‘Like’ Jabber Log on Facebook for up to date information on new episodes.Post Views: 94
Within the Trenches has been going strong for 44 episodes. It continues to grow in popularity and we are doing new things. For example, we are going to utilize a popular service called Google Hangouts On Air. Now this is something we have talked about before but now we are ready to jump in and bring dispatchers together to tell their stories and share tips. Episode 45 will be done over webcam and broadcasted live over the web. It will also be available on YouTube and iTunes. Below is a look at Hangouts On Air and the concept for what Within the Trenches Live is based on.
Other things we are doing involve topic related discussions that pertain to 9-1-1. We have already touched on PTSD, EMDR, Critical Incident Stress Management, TERT and more. These episodes have been very educational and we want to continue this. Our most recent episode featured Smart911. Matt, Senior Director of Product Management shared how the company started and the benefits to dispatch and the public.
So what are we looking for?
Well, we are looking for dispatchers and 9-1-1 related companies from all over to be guests on the show. We want to tell your story! If you are a dispatch center running a fundraiser and want to get the word out then we want to help. If you have a dispatcher who was chosen as dispatcher of the year then we want to interview them and share their story. If you have dispatch related questions and are looking for answers from others who take the call you can email them to us or send us a message on our Facebook page and we can post them anonymously so that others can help answer your question. If you are a training company who would like to share techniques on active shooters or suicidal callers then we want to speak to you!
Within the Trenches is about the experience of being a 9-1-1 dispatcher. We want to share your story, educate you and help the public understand what it means to take the call.
If you have any questions or would like to be a guest on the show you can email us at firstname.lastname@example.org.Post Views: 184
Good afternoon everyone! The past couple days have been a whirlwind. I mean this in the greatest way possible too! Within the Trenches was the basis of my Kickstarter project and yesterday, with 38 hours to spare on the campaign, the project was fully funded. That’s right folks, the project was funded and has surpassed its goal. It happened almost overnight and I can’t tell you how happy I am. Support came out of the woodwork and once it was said and done I jumped for joy, literally. I threw my arms up and yelled, “Woo hoo!” My 16 month old daughter Lola threw her arms up and squealed in excitement.
The outpour of support showed me that this is going to be an important show. It’s something that people want to hear and I am going to do everything in my power to make that possible. Your support for this project gives me a giant leap toward the overall goal. For those who are unaware, the project of Within the Trenches is based on the experience of being a 9-1-1 dispatcher. This will be done in the format of a podcast and it will highlight those that do the job and tell their story. It’s time to recognize the first “first responders” and that’s what I intend to do. Thank you so much to everyone who pledged and believed in this project. For those who pledged for rewards, those will be taken care of in the weeks to come. Please look out for an email from me soon. So, without further ado, I present to you the second episode of Within the Trenches. May you learn a lot from us; the Unsung Hero’s of emergency services.Post Views: 99