Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 199 is an intro to an epic episode 200. Why an intro? Well, I want to give you a little taste of what you are going to hear. Episode 200 is a live audience episode of Imagine Listening. Enjoy…
Reader’s Digest Article – “Secrets a 911 Dispatcher won’t tell you”
Episode topics –
- An intro to episode 200
- Can you tell me what it is really like?
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to email@example.com
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The field of emergency services has a big responsibility. They put themselves on the line every day in order to keep the public safe. When you call 9-1-1 for police, fire, or ems, you get to see them face-to-face. The ones you don’t see are the dispatchers on the other end. They are first in line when an emergency occurs and their role is vital to the safety of the public. Jabber Log recently sat down with Whitney Wilson, a 9-1-1 operator with Allegan County Central Dispatch, to see what she does and why she does it.
This article continues the Emergency Services Series that began a month ago to show another side that people don’t get to see. Everyone has a story to tell and according to 911dispatch.com, “There is no accurate source of figures on the number of full-time public safety dispatchers. One industry association claims there are 250,000 “public safety 911 professionals.” Out of those 250,000 this is just one story.Post Views: 440
Good evening folks! Whitney and I are back with episode 6 of Within the Trenches. This week was a little different for us in the sense that we were pretty slap happy up until the beginning of the show. Crystal and Jen, of Ottawa County Central Dispatch Authority, joined us to tell their story and experience in 9-1-1. All four of us work the night shift and for Whitney and I, we worked from 4:30 p.m. – 4:30 a.m. and 5:00 p.m. – 5:00 a.m. As for Crystal and Jen, they both worked from 7:00 p.m. – 7:00 a.m. so we had a few hours to kill after our shift. As you can tell we are all crazy for staying up but for anyone who works night shift you have to be just a little crazy to do what we do and work the hours we work.
As Whitney and I waited for them to arrive we worked on our mic checks and I wish I would have kept the recording for bloopers because we were so out of it from lack of sleep that we began to sing and display our beatbox abilities. The entire episode was a great experience and getting the chance to meet those from a neighboring dispatch center really helped us understand why they do certain things. One of the funny things we had to find out was why they never use their first name when answering the phone. It made for an ongoing joke and continued the relaxed yet informative feel of the show. Thank you once again to Crystal and Jen for joining us and I hope everyone enjoys this episode. As always you can reach us at firstname.lastname@example.org or simply click the contact button on the left of the screen. If you want to learn more about Ottawa County Central Dispatch Authority, follow the link below for their official website. Also, a big shout out goes to Daniel of Nighttime Dispatch Radio. He plays the tunes that keep you awake all night in order to get you through your shift. You can find him at the links below and make sure to ‘Like’ his Facebook page and tell him that Jabber Log sent you.
Ottawa County Central Dispatch Authority | WebPost Views: 432
Good evening! Last week was rather busy with my root canal, 22 hour drive to Florida and graduation. I’m very happy to say that my family and I made it through everything with no problems, but last weeks episode had to be postponed. I’m still on vacation in Florida and just yesterday I had the privilege of attending the 4th Annual Mini-C conference in Boca Raton. I was initially invited by Tom of The Cool Kids of 9-1-1. He and I had been talking about promoting each others work and he mentioned this conference. It was promoted on Jabber Log and afterward he said it was too bad that Whitney and I couldn’t be there during the conference. Well, it just so happened that I was going to be in Florida so I attended and recorded four great episodes.
This episode features Al, a 12 year volunteer with Boca Raton 9-1-1. He recently turned 95 years old and had much to say about 9-1-1. It was a great conversation!
Episode topics –
- How Al became a volunteer
- The need for more 9-1-1 public education
- The need for more 9-1-1 training for dispatchers
And much more!
As always you can email the show at email@example.com and make sure to listen, share and visit The Cool Kids of 9-1-1 for more on the Mini-C!Post Views: 333