This is a live audience episode and it was recorded live on Mackinac Island, Michigan at the 2018 NENA/APCO conference. It all started at the Michigan NENA conference 5 years ago for this podcast. Much has happened since then. I am honored and blessed to be able to do this and share dispatch stories. They are the important ones that you don’t hear, but they are the ones that need to be heard. Since the time I started doing this, we have shared, we have healed and we have grown.
As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at firstname.lastname@example.org. Thank you all for the support and for listening. If it wasn’t for all of you, I would not have made it to this epic episode 200. Here’s to many more…
Episode topics –
- IAM911 stories from the 9-1-1 professionals that make up the movement in Michigan
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By Ricardo — 6 years ago
Good evening folks! I am back again with a new episode of Within the Trenches. This episode is a continuation of the series of episodes that I recorded this past week at the Mini-C conference in Boca Raton Florida. In this episode I had the privilege of speaking with Cheryl who works with Palm Beach County 9-1-1 Management and is a part-time 9-1-1 dispatcher. Cheryl was great to talk to and she finished off the interview with an excellent message for the public. It’s something that everyone needs to hear because when you make a 9-1-1 call there is specific information we need so her message is one that is very important.
As always you can email the show at email@example.com and make sure to ‘Like’ us on Facebook!
Episode topics –
Post Views: 195
- How Cheryl got into dispatch
- How long she’s been doing it
- Next Generation 9-1-1
- Memorable call – Home invasion where callers mom was shot and the little girl on the phone was also shot w/Cheryl on the phone
- Message for the public
By Ricardo — 4 years ago
I am Rob McMullen, ENP, and current North-Central Regional Director for NENA. I am seeking election to the position of NENA 2nd Vice President and would like the support or endorsement from you.
Serving as a regional director has given me the experience to be a good leader for our industry in the position of NENA 2nd VP. I have learned a lot in my tenure on the Executive Board and look forward to taking on the new challenges this position will present. Like you, I began my service to NENA on a state/chapter level in leadership. I served as president of Indiana NENA in 2008. I then got involved on a national level through serving on operation committees and eventually taking leadership roles in those committees. Running for North-Central Regional Director has allowed me to work with a dedicated NENA Executive Board and hopefully make a difference. I want to continue on my journey of service to NENA by running for 2nd Vice President.
I have worked in the 9-1-1 industry for 17 years and have gone from dispatcher to director. I attribute my career success to my passion for the industry, hard work, personal integrity and involvement with NENA. It is my desire to give back to this association through my service. Some of my top priorities are listed below:
- I want to continue to increase the association’s membership and act as the voice of the telecommunicator and PSAP.
- The association has put a great deal of time and effort into improving wireless location accuracy and I want to continue to support the PSAPs in this project so that every 9-1-1 caller can be found.
- I applaud early adopters and support Next Generation 9-1-1. However, I also recognize there are still areas without 9-1-1 services and want to assist these areas in obtaining an equal level of 9-1-1 services.
While I am unable to travel to every chapter to campaign, I wanted to reach out to you and provide your membership with some information about myself. I would welcome the opportunity to speak with you and/or your board via conference call as well. I hope that you will post my bio on your website and encourage your members to vote for me. A vote for me is a vote for every PSAP in North America!
Thank you for your support.
Voting starts April 28, 2015.
Vote for Rob herePost Views: 257
By Ricardo — 6 years ago
Hello everyone! I just wanted to drop a line to update you on some stuff that has been going on lately. I have been busy brainstorming on ideas for merchandise and Within the Trenches, the podcast that goes with the current items sold here. Along with that I have been dealing with some dental issues and I have been in a lot of pain. It’s been a hard week but I’m dealing with it and recovering to the best of my ability.
One of the big show ideas is to have a mixed panel where it would include police, fire, ems and another significant part of emergency services. The episode would give a balanced look at what goes on out on the road, field, and within dispatch. But in order to do this we need everyone’s help to raise at least $1,100. It would go to the extra mics, stands, cords, headphones, and a bigger headphone amp. The extra money will go to a bigger hosting package for our shows.
We have shirts, hoodies and mugs to choose from so help us out, we would really appreciate it! Just go to thejabberlogstore.com or you can even donate a little money by clicking the donate button on the right. Thanks!
The Jabber Log Store | WebPost Views: 220