This is a live audience episode and it was recorded live on Mackinac Island, Michigan at the 2018 NENA/APCO conference. It all started at the Michigan NENA conference 5 years ago for this podcast. Much has happened since then. I am honored and blessed to be able to do this and share dispatch stories. They are the important ones that you don’t hear, but they are the ones that need to be heard. Since the time I started doing this, we have shared, we have healed and we have grown.
As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. Thank you all for the support and for listening. If it wasn’t for all of you, I would not have made it to this epic episode 200. Here’s to many more…
Episode topics –
- IAM911 stories from the 9-1-1 professionals that make up the movement in Michigan
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Within the Trenches Ep 18
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Hello everyone! Whitney and I are back with an epic episode 18 of Within the Trenches. It has been about a month or so since Whit and I were together for an episode but we are back to hook you up with another excellent show. This week both Whitney and I have been battling some health issues but my minor cold and Whit’s ear were unable to hold us back. On this episode we had the pleasure of interviewing none other than the very popular KMK of Diary of a Mad Dispatcher. KMK shared some awesome stories from her dispatch career including her very first 9-1-1 call and another call from a drunk who called in saying that he had fallen off a cliff but what he didn’t realize was that there are no cliffs in the area he was in. Get ready to hear from the Mad Dispatcher herself and make sure to check her out on Facebook and her t-shirt store on etsy.com by searching “The Mad Dispatcher.” As always you can email the show at thejcast@thejabberlog.com and ‘Like’ our new Facebook page! In this episode I said it was just Within the Trenches but it’s actually Within the Trenches Podcast. Cheers!Diary of a Mad Dispatcher | Facebook | etsy.com
Within the Trenches | Facebook
Episode topics –
- The beginning of KMK’s dispatch career
- How Diary of a Mad Dispatcher was created
- A time restriction on the release of 9-1-1 tapes
- Social Media and NG911
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Within the Trenches Ep 149
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Ep 149 features Jen, a telecommunicator out of an agency in Illinois. In this episode Jen tells her 9-1-1 story, shares some calls and stressors of the job, along with some educational points for those calling 9-1-1 on a cell phone and how cell phones can still be used to dial 9-1-1 even when there is no service.This is a must listen so please check it out and share. As always if you have any questions, comments or you would like to be a guest on the show send an email to wttpodcast@gmail.com.
Episode topics –
- Jen’s 9-1-1 story
- 9-1-1 prank
- Kids playing on the phone and how to avoid it on a cell phone
- Always know where you are
- And more
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Within the Trenches Ep 21 – NENA Conference Series
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Good afternoon everyone! I am back again with another great episode from this weeks NENA conference in Lansing, Michigan. In this episode Mike of St. Joseph County Fire Dispatch in South Bend, Indiana, joined me along with Ron, Executive Director of Kent County Dispatch Authority and Nancy, Dispatch Operations Manager of St. Joseph County in Indiana. Episode 21 is jammed packed with useful information and a must listen. We touch on several dispatch stories as well as a mention of the Denise Amber Lee Foundation that Ron is a part of. One of the major points in this episode is a standardization of training for 9-1-1 professionals.For more information on the Denise Amber Lee Foundation please see the link below. As always you can email the show at thejcast@thejabberlog.com.
Denise Amber Lee Foundation | Web | Facebook
Episode topics –
- How each guest was introduced to emergency services
- 9-1-1 standards
- How 9-1-1 is seen as a profession
- 9-1-1 stories
- Odd names such as “Cop Shop”, “Actin’ a Fool” and “Done Fell Out.”
