Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 201 is a live audience episode and it was recorded on Mackinac Island, Michigan at the 2018 NENA/APCO conference. This is Open Mic, where we tell funny stories that come from 9-1-1. Enjoy and please share!
Episode topics –
- An April Fool’s prank on some officers
- MF has my money
- “It” is stuck in the vacuum hose
- And more
As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at firstname.lastname@example.org.
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By Ricardo — 4 years ago
I am Rob McMullen, ENP, and current North-Central Regional Director for NENA. I am seeking election to the position of NENA 2nd Vice President and would like the support or endorsement from you.
Serving as a regional director has given me the experience to be a good leader for our industry in the position of NENA 2nd VP. I have learned a lot in my tenure on the Executive Board and look forward to taking on the new challenges this position will present. Like you, I began my service to NENA on a state/chapter level in leadership. I served as president of Indiana NENA in 2008. I then got involved on a national level through serving on operation committees and eventually taking leadership roles in those committees. Running for North-Central Regional Director has allowed me to work with a dedicated NENA Executive Board and hopefully make a difference. I want to continue on my journey of service to NENA by running for 2nd Vice President.
I have worked in the 9-1-1 industry for 17 years and have gone from dispatcher to director. I attribute my career success to my passion for the industry, hard work, personal integrity and involvement with NENA. It is my desire to give back to this association through my service. Some of my top priorities are listed below:
- I want to continue to increase the association’s membership and act as the voice of the telecommunicator and PSAP.
- The association has put a great deal of time and effort into improving wireless location accuracy and I want to continue to support the PSAPs in this project so that every 9-1-1 caller can be found.
- I applaud early adopters and support Next Generation 9-1-1. However, I also recognize there are still areas without 9-1-1 services and want to assist these areas in obtaining an equal level of 9-1-1 services.
While I am unable to travel to every chapter to campaign, I wanted to reach out to you and provide your membership with some information about myself. I would welcome the opportunity to speak with you and/or your board via conference call as well. I hope that you will post my bio on your website and encourage your members to vote for me. A vote for me is a vote for every PSAP in North America!
Thank you for your support.
Voting starts April 28, 2015.
Vote for Rob herePost Views: 347
By Ricardo — 6 years ago
Good evening folks! Within the Trenches is back with episode 4 and boy have we picked up some steam since the beginning. This week I had the chance to sit down with Barry County, an Emergency Medical Dispatcher (PSAP) & AeroMedical Service Controller from Dublin, Ireland. Yes, you read that right. Barry had some excellent stories that I’m sure you will enjoy and we talked about how I was confused in the beginning with his name. I originally received a message from him on his interest in the show and being a guest. I thought he was…well I’ll save it for you to hear because it’s quite funny and I don’t want to ruin it. We touched on how social media has put major incidents in the hands of the media in seconds due to everyone having a smartphone and how the agency he works at is working on something to stop people from listening to their radio channels.
This episode is a must listen and if you didn’t already know, we have partnered up with Threadsy for a t-shirt giveaway. Check out our site for details or head over to our Facebook page. A big thanks goes out to Mark Fletcher of Avaya/E911 Talk Podcast and Spyder Harrison of SiriusXM Hits 1 for doing the intro and outro of the show. I appreciate it more than you know and as always you can email me your suggestions or if you want to be on the show at email@example.com.Post Views: 308
By Ricardo — 1 year ago
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 179 features Sheila with Buena Vista County Communications (911), is the Iowa APCO Telecommunicator of the Year, and this episode was recorded at the Iowa APCO conference.
American Heart Association – (As mentioned in the episode)
Episode topics –
- Sheila’s 9-1-1 story
- Calls that stick with you
- Iowa APCO Telecommunicator of the Year Award
- And more
As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to firstname.lastname@example.orgPost Views: 340