Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 205 is a look back at the last few months of my dispatch career and the calls I took. I recently celebrated my 5 year anniversary of my last day. It’s an episode you don’t want to miss along with a few announcements.
Episode topics –
- Back from vacation
- A look back at the last few months of my dispatch career
- Suicide call – The soon to be ex
- Suicide call – I tried to call you the day you ran your car into a tree
- Medical – Spanish translation
- And more
As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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Within the Trenches Ep 149
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Ep 149 features Jen, a telecommunicator out of an agency in Illinois. In this episode Jen tells her 9-1-1 story, shares some calls and stressors of the job, along with some educational points for those calling 9-1-1 on a cell phone and how cell phones can still be used to dial 9-1-1 even when there is no service.This is a must listen so please check it out and share. As always if you have any questions, comments or you would like to be a guest on the show send an email to wttpodcast@gmail.com.
Episode topics –
- Jen’s 9-1-1 story
- 9-1-1 prank
- Kids playing on the phone and how to avoid it on a cell phone
- Always know where you are
- And more
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Within the Trenches Ep 21 – NENA Conference Series
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Good afternoon everyone! I am back again with another great episode from this weeks NENA conference in Lansing, Michigan. In this episode Mike of St. Joseph County Fire Dispatch in South Bend, Indiana, joined me along with Ron, Executive Director of Kent County Dispatch Authority and Nancy, Dispatch Operations Manager of St. Joseph County in Indiana. Episode 21 is jammed packed with useful information and a must listen. We touch on several dispatch stories as well as a mention of the Denise Amber Lee Foundation that Ron is a part of. One of the major points in this episode is a standardization of training for 9-1-1 professionals.For more information on the Denise Amber Lee Foundation please see the link below. As always you can email the show at thejcast@thejabberlog.com.
Denise Amber Lee Foundation | Web | Facebook
Episode topics –
- How each guest was introduced to emergency services
- 9-1-1 standards
- How 9-1-1 is seen as a profession
- 9-1-1 stories
- Odd names such as “Cop Shop”, “Actin’ a Fool” and “Done Fell Out.”
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Within the Trenches Ep 34 – National NENA Conference Series
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Within the Trenches is back with episode 34! This episode was recorded at the National NENA Conference and Expo at the Charlotte Convention Center in Charlotte, North Carolina. In this episode I had the pleasure of speaking with Tony, Deputy Executive Director of the European Emergency Number Association (EENA.) This is a very interesting episode in the sense of differences to the structure of 9-1-1 in Europe over the United States. Tony touches on some of the difficulties Europe is having with implementing new technologies and how phone calls for 112, 999 (9-1-1) are very similar to what we deal with in the states.For more information on EENA you can follow the links below. As always you can email the show at thejcast@thejabberlog.com.
EENA – Web | Facebook | Twitter
Episode topics –
- What EENA stands for
- Comparing 9-1-1/1-1-2 in the United States and Europe
- Implementing new technologies
- Staying ahead by looking at NG9-1-1 for when it hits Europe