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Within the Trenches Ep 202


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 202 features Morgan, dispatcher and public relations officer with Gasconade Central out of Missouri and is a Gold Line Scholarship winner. This episode was recorded at the convention center in Nashville, Tennessee for the 2018 National NENA conference.

Please support the podcast by supporting our sponsors.

Kim Turner, LLC – Facebook | Instagram | Twitter | Web

RapidSOS – Facebook | Twitter | Web | YouTube

Episode topics –

  • Morgan’s 9-1-1 story
  • How Morgan started
  • Early calls and calls that have stuck with her
  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Month of June / National NENA Sponsor

I am very excited to partner up with RapidSOS, a leader in emergency technology that will help save lives for years to come. Their work on location accuracy is top notch and this past week they made an exciting announcement as they partner with Apple to deliver accurate location. You can read more about it here. Again, I am excited, honored and proud to be partnering up with RapidSOS as they sponsor the podcast for the month of June as well as the National NENA conference. To learn more please make sure to check them out below.

RapidSOS is an emergency technology company that has spent the past five years working with the public safety community to provide a rich data link from any connected device to 911 and first responders. Through RapidSOS’ NG911 Clearinghouse, a PSAPs trusted source of supplemental device location and additional data, 911 can receive life-saving caller data from sources like Uber and Waze through their existing call-taking, CAD, and mapping software.

RapidSOS – Facebook | Twitter | Web | YouTube

Within the Trenches Ep 195


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 195 is a recap episode. In this episode I recap the last two conferences, upcoming sessions, giveaways and our month of May sponsor Kim Turner, LLC. Stay tuned for episode 196. This will be an episode you do not want to miss!

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

  • Indiana NENA/APCO recap
  • NAVIGATOR recap
  • Upcoming sessions
  • Giveaways
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Within the Trenches Ep 194


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 194 features Lynn, Dispatch Supervisor with WestCom Emergency Communications, Iowa. This is the last episode recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

  • Lynn’s 9-1-1 story
  • Catching the dispatch bug
  • De-gloving
  • Research Poster Forum
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Within the Trenches Ep 193


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 193 features Jim Marshall, Director of the 9-1-1 Training Institute and author of The Resilient 9-1-1 Professional. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

  • Health and dispatch
  • The Resilient 9-1-1 Professional
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Within the Trenches Ep 192


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 192 features Lisa, 911 Manager with City of Fayetteville 911 Communications, NC. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

  • Lisa’s 9-1-1 story
  • Deal with child callers
  • Personal connections with those on the road
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Within the Trenches Ep 191


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 191 features Christine, Dispatch Supervisor with Waukesha County Communications and her daughter, Chloe. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

  • Wellness for the 1st First Responder
  • A brief look at “Growing up 911 “
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Within the Trenches Ep 190


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 190 features Luz, Emergency Dispatch Supervisor with City of Miami Police Department in Florida. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

  • Luz’s 9-1-1 story
  • From dispatch to supervisor
  • Going beyond the call of duty
  • A brief look at Hurricane Irma
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

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