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Check out our latest posts covering podcasts, news, creative writing, sponsorships and more! 

2018 National NENA/Month of June Sponsor

Once again I am excited to have Kim Turner, LLC. as a sponsor but this time for the National NENA conference as well as for the month of June. To learn more about Kim Turner, LLC. please read below and follow their links on social media.

Kim Turner, LLC. –

Our Mission

Our mission is to provide immersive, relevant training and consulting for the next generation of public safety 911 professionals and organizations.

Our Vision

Gone are the days of mind-numbing Power Point® slideshows with no student participation and endless war stories. Our instructors and consultants are current industry leaders and practitioners who are results-driven. We integrate proven adult learning methodologies, critical thinking, and thoughtful questioning to create rich learning environments where our students thrive in their training and development.

Our Goal

Our goal is for you to thrive in the classroom to better support you as a positive change agent in your organization and we accomplish this by challenging your critical thinking skills in a respectful and rewarding way.  We work with the most renowned agencies in the country, small one-seat operations, and every size between. Our training is appropriate for dispatch, professional and sworn staff.

For more information –

Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Within the Trenches Ep 201


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 201 is a live audience episode and it was recorded on Mackinac Island, Michigan at the 2018 NENA/APCO conference. This is Open Mic, where we tell funny stories that come from 9-1-1. Enjoy and please share!

Sponsored by

Kim Turner, LLC – Facebook | Instagram | Twitter | Web

RapidSOS – Facebook | Twitter | Web | YouTube

Episode topics –

  • An April Fool’s prank on some officers
  • MF has my money
  • “It” is stuck in the vacuum hose
  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

2018 NAVIGATOR Podcast Sponsor

I am excited to have Kim Turner, LLC. as a sponsor during the time the podcast is at the 2018 NAVIGATOR conference put on by the IAED. To learn more about Kim Turner, LLC. please read below and follow their links through social media.

Kim Turner, LLC. –

Our Mission

Our mission is to provide immersive, relevant training and consulting for the next generation of public safety 911 professionals and organizations.

Our Vision

Gone are the days of mind-numbing Power Point® slideshows with no student participation and endless war stories. Our instructors and consultants are current industry leaders and practitioners who are results-driven. We integrate proven adult learning methodologies, critical thinking, and thoughtful questioning to create rich learning environments where our students thrive in their training and development.

Our Goal

Our goal is for you to thrive in the classroom to better support you as a positive change agent in your organization and we accomplish this by challenging your critical thinking skills in a respectful and rewarding way.  We work with the most renowned agencies in the country, small one-seat operations, and every size between. Our training is appropriate for dispatch, professional and sworn staff.

For more information –

Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Within the Trenches Ep 189


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 189 features Todd, Training Coordinator with Cobb County, GA. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

  • Todd’s 9-1-1 story
  • From dispatch to training coordinator
  • Peer support
  • Technology in dispatch
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Within the Trenches Ep 188


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 188 features Brittany, Assistant Director of Fulton County out of Indiana. This was recorded at the Indiana NENA/APCO conference.

Episode topics –

  • Brittany’s 9-1-1 story
  • Calls that stick with you
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Within the Trenches Ep 187


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 187 is an Open Mic episode. This episode features funny stories and blunders from 9-1-1. This was recorded at the Indiana NENA/APCO conference.

Episode topics –

  • Funny 9-1-1 stories
  • Open mic blunders

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Within the Trenches Ep 186


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 186 is an Imagine Listening episode. It features stories from the 9-1-1 professionals of Indiana. This was recorded in front of a live audience at the Indiana NENA/APCO conference.

Episode topics –

  • #IAM911 stories

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Within the Trenches Ep 185


Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 185 features Jared, Director of Dearborn County out of Indiana. This was recorded at the Indiana NENA/APCO conference.

Episode topics –

  • Jared’s 9-1-1 story
  • Reflecting on funny 9-1-1 calls
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

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