Within the Trenches Ep 74

Good afternoon and welcome back to another episode of Within the Trenches. This is going to be the second and final episode recorded during the 9114911 conference held at the Naperville, Illinois Marriott. In this episode I got the chance to speak to Kelly, CEO of Success Communications Inc. She shared her vision of this one of a kind motivational conference geared towards the most important part of the 9-1-1 world, the true first first responders, the dispatchers. It was an excellent time and the Read more [...]

Within the Trenches Ep 73

Good morning and welcome back to another episode of Within the Trenches. It has been a couple of weeks since the last episode but I'm back so get ready! In this episode I sat down with Samantha, a dispatch supervisor with Fenton PD out of Michigan. The episode was recorded live from the 9114911 conference hosted by Success Communications Inc. Samantha was not only an attendee but she was also a speaker at the conference. Her presentation dealt with dispatcher wellness and specifically sitting at Read more [...]

Within the Trenches Episode 12

Good evening everyone! Whitney and I are back with episode 12 of Within the Trenches. We postponed our interview for this week because of some issues I was having with an infected tooth and some minor oral surgery but we pulled through. This weeks episode is a bit longer than the last few but it's definitely worth it. I can tell you that it's amazing and you are really going to dig it! In this episode we share four different 9-1-1 tapes involving the wonders of bees, handcuffs, shrimp fried rice Read more [...]

9114911 – An inspirational conference for 9-1-1 dispatchers

Since 1986 Kelly Rasmussen, chief executive officer of Success Communications, Inc. has been involved in the 9-1-1 profession. According to her organizations official website, “she rose through the ranks from Dispatcher to Director and is now an International Speaker.” She has traveled throughout the United States with those who work within her organization to help coach and train 9-1-1 dispatchers. The training programs range from a 40-hour beginners dispatch school to stress management. Read more [...]
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