Cool Kids of 911

Dispatcher Stress Coping Mechanisms and Therapies

After hosting Within the Trenches’ first conference appearance three years ago in Florida and sending about a dozen interviewees Ricardo’s way, I’ve luckily managed this whole time to stay away from the mic myself. Well, he has finally talked me into taking the baby step of being a guest blogger here to let you all know about the International Academies of Emergency Dispatch (IAED) Navigator 2015 Conference (http://www.emergencydispatch.org/NAVIGATOR/) this week in Las Vegas, Nevada, where Read more [...]

Within the Trenches Ep 50

Within the Trenches is back with episode 50! The show has come a long way since the Kickstarter campaign. Whitney and I have spoken to dispatchers, leaders and educators within the dispatch community. The show has also been present for different conferences and the first one was last year at the Mini-C conference in Boca Raton Florida. Tom with the Cool Kids of 9-1-1 invited the show to be there on one of the days to do interviews. The hospitality was excellent, the people were awesome and inspiring Read more [...]
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